
Schmelz Countryside Volkswagen
Maplewood, MN
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Excellent service department experience. Diagnostics were done quickly, I received a video link with tech showing and explaining issues found and resolution. Work was done quickly. Car came Diagnostics were done quickly, I received a video link with tech showing and explaining issues found and resolution. Work was done quickly. Car came back with issues fixed and car cleaned and washed! More
Good communication. Arranged timely transportation. Quick service. Updated me constantly. Finished the service as they promised. Arranged timely transportation. Quick service. Updated me constantly. Finished the service as they promised. More
Over the years, I have had 3 different VWs serviced by Schmelz Countryside VW. Every time, they have provided excellent service. Their service advisors and the office people are very professional. They d Schmelz Countryside VW. Every time, they have provided excellent service. Their service advisors and the office people are very professional. They don't hesitate to take the time to explain what needs to be done & why. More
Martin did a great job taking care of our driver’s side mirror problem. I only had to wait one hour of the two estimated as they could save the glass and get it done in record time. I agree with many o mirror problem. I only had to wait one hour of the two estimated as they could save the glass and get it done in record time. I agree with many others about how clean, comfortable and spacious the waiting area is at Schmelz. For me that’s a great plus. More
Professional and courteous , clean waiting area and bathrooms . Service writer Shavan very knowledgeable and helpful makes your experience very pleasant. bathrooms . Service writer Shavan very knowledgeable and helpful makes your experience very pleasant. More