Schmelz Countryside Volkswagen

The service department was friendly and my car was ready when promised . I will go back. when promised . I will go back. More

Great service! Been doing business with them for over 45 years! Shevawn is the best!! Been doing business with them for over 45 years! Shevawn is the best!! More

Employees are attentive and friendly. Mechanics need some improvement. Everytime have left with tpms light on next day Mechanics need some improvement. Everytime have left with tpms light on next day More

Great team. Very helpful and kind. Not pushy and willing to work with you to get you into the perfect car. Would highly recommend them. Shout out to Dylan, B Very helpful and kind. Not pushy and willing to work with you to get you into the perfect car. Would highly recommend them. Shout out to Dylan, Ben, Jason and Jonathon. All worked together as a team with no pressure... More

We worked with Andrew Heikkila in sales and he was wonderful! Very friendly and knowledgeable. wonderful! Very friendly and knowledgeable. More

Friendly costumer service and easy to schedule appointment within a reasonable time. My main service destination for my Tiguan for the past 10 years appointment within a reasonable time. My main service destination for my Tiguan for the past 10 years More

Price I was quoted for damaged left door side mirror, came in lower Than I was quoted. That was a nice surprise! came in lower Than I was quoted. That was a nice surprise! More

Great service. Fast. Would recommend to anyone interested in serving their VW in the Maplewood area. Fast. Would recommend to anyone interested in serving their VW in the Maplewood area. More

Excellent customer service! They did some wicked good triage diagnosing the issue with my car speakers (user error..save time & money)! I loved the video my tech sent of the wo They did some wicked good triage diagnosing the issue with my car speakers (user error..save time & money)! I loved the video my tech sent of the work he completed...made the whole maintenace process very transparent. Thank you for the wonderful experience. I look forward to buying my next VW vehicle from Countryside. More

I did not purchase my Atlas from this dealer. I had service completed on my vehicle and being a new vehicle I had issues with the infotainment screen and the wipers. I was told that I needed an I had service completed on my vehicle and being a new vehicle I had issues with the infotainment screen and the wipers. I was told that I needed an update on the infotainment center and replace the wiper blades. I received poor responses to my wiper issues. The infotainment system they claimed was all good to go with the update. I never received a call that my vehicle was done. Late in the afternoon (5:30 pm) I asked when it would be done. This is when I found it was done. The VW app showed my vehicle in their lot as of 10 am that morning. The issue with the wipers went no where. When I started my vehicle to leave, the infotainment center said it had an update. If it had just been updated, why did I need to update it. Not real happy with the service I received. More