Schmelz Countryside Volkswagen

Good service. Accurate estimate for price and time. Polite and professional personnel. Car wash was a nice bonus. Accurate estimate for price and time. Polite and professional personnel. Car wash was a nice bonus. More

The service at Schmelz is incredible. They are professional, timely, and courteous. I’ve always worked with Shavawn and she does nothing short of the impossible to make sure they take the They are professional, timely, and courteous. I’ve always worked with Shavawn and she does nothing short of the impossible to make sure they take the best care of my car. More

Service is great with an even better explanation of service rendered.. shavan does her best to explain service and progress. service rendered.. shavan does her best to explain service and progress. More

Work was done and on time and was priced as promised. . drop off and pick up were both done in less than 10 minutes. . drop off and pick up were both done in less than 10 minutes. More

Appreciate the options given for the issues to be dealt with for the service needed. Also the thoroughness of the level of diagnostic performed with for the service needed. Also the thoroughness of the level of diagnostic performed More

I have always had a great experience at Schmelz Countryside Volkswagen. Their technicians do a fantastic job, and I love that they send me a video of my car and specifically show me the repairs are Countryside Volkswagen. Their technicians do a fantastic job, and I love that they send me a video of my car and specifically show me the repairs are needed immediately and what repairs could be done at another time. Their staff has always been incredibly polite to me. They listen to what I have to say and answer all of my questions. I have never felt taken advantage of here, as I have with so many other places. I purchased my first Volkswagen from here and kept it for 12 years until I, recently, purchased a new care from them. I decided to purchase my car at this location because I appreciate their honesty and professionalism. Once again, I have to give a shout out to Shevawn, who is almost always my service representative. She is truly amazing and is one of the main reasons I keep coming back to this dealership for my vehicle purchases, maintenance, and repairs. She has excellent communication skills, is professional, and incredibly friendly and relatable. She, also, provides me with updates during my car maintenance and repairs and informs me about all of my options, as well as, estimates for any repairs. If she hasn't been promoted or given a significant raise (I wouldn't know this kind of information), she 100% deserves them! I can't say enough positive things about this woman. So Volkswagen, if you haven't done so already, give this woman the promation and raise that she deserves! More

They had friendly advisors and took care of my issue quickly. I am very pleased with my visit. quickly. I am very pleased with my visit. More

Our sales person was very pleasant and knowledgeable of the vehicle we wound up purchasing the vehicle we wound up purchasing More