Schimmer Ford Lincoln - Service Center

My brother took time out of his day to help me and drive my car to Schimmers for an oil change today. I chose to have him drive the 63 miles for this because I had been treated so well when I bought the car my car to Schimmers for an oil change today. I chose to have him drive the 63 miles for this because I had been treated so well when I bought the car there, I wanted to be sure my car got the best service again. Unfortunately that ended up not being the case. After having paid for the service and being told the car was ready he went out to the vehicle and started it. Almost immediately he was overwhelmed by a smell of something hot and quickly the cabin on the car began filling with smoke. He exited the car and looked under the hood. He quickly discovered there was oil spilled all over the engine. He returned to customer service and Chelsea told him there was nothing she could do for an hour because all the mechanics were at lunch. No one even went to check on the car to ensure that it was safe to even sit for an hour. The mechanics returned an hour later and in 10 minutes time declared the car clean and safe. When Chelsea handed the keys over again there was no apology for the poor job by the mechanic...No compensation for almost catching my car on fire. Nothing! He ended up having to drive the car 63 miles home smelling of burnt oil. If you value your vehicle AT ALL don't take it to Schimmers in Peru for service. More

Pat Cousar is allways ready to answer any question I might have about my new car or to show me how car features work.I buy all my cars from Pat. might have about my new car or to show me how car features work.I buy all my cars from Pat. More