Back

Scherer Mazda - Service Center

Peoria, IL

not yet
rated
134 Reviews

134 Reviews of Scherer Mazda - Service Center

Sort by
September 02, 2023

Bought car just few months back and Toyota car is giving issues already. Every time they say car has problems during servicing . It wasn’t checked before they sold it for high price. More

by renukaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathy Aiello
March 05, 2022

Everyone at Scherer Mazda has treated my family in an EXCELLENT manner!!! The quality of the vehicle is only enhanced by the quality of everyone who works there. Mr. Scherer is a man I fully trust!! I no More

by mdliese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Brandon, Keri Thierer
May 04, 2021

Kyle in the Service dept was so helpful and accommodating . Highly recommend their team. They completed the task at hand within a day. Very friendly too. More

by BH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Eisenbarth
April 28, 2021

Always friendly, always courteous, service is thorough and fully explain everything they did and anything that needs done, clean, price is great, best dealership in town. More

by TTDMKK06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri Thierer
April 26, 2021

The only thing I was not too pleased about was them charging me for the same repair area that was supposed to have a lifetime warranty on it for as long as I had the tire. More

by BAKERTATIANNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Brooks-Miller
April 26, 2021

Simply no hitches. Smooth as silk. We set the date, stopped by with the car and waited about 30 minutes. Walked out with 2nd scheduled service done. More

by GCERULO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Menke, Kathy Aiello
April 23, 2021

Have always been happy with service and sales at Mazda. This is why we keep doing business with them. It is nice to know that there is still a company out there interested in customer service. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Head of Automotive Service - Entire Dept., Anthony Chaney, Kathy Aiello
April 19, 2021

I had a great experience getting an upgrade to my infotainment system. The folks took the time to check out some other issues as well and replaced my in-cabin air filter after showing me how badly it More

by JASON A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keri Thierer, Kathy Aiello
March 30, 2021

The service department was very fast, trustworthy and friendly. They went over everything that was serviced on the car. Explained when I might need tires. More

by REDLODGE1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Aiello
March 22, 2021

Katie is fantastic!! Great person to deal with. Always answered all my questions and worked with me like I was family. She could have pushed me aside and taken the next interested person, but didn't. More

by njjungling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
katie
1
...