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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
524 Reviews

524 Reviews of Schaumburg Toyota - Service Center

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November 20, 2018

Sean is the BEST. My service experience with Sean is SO top-notch that I’ve started bringing my wife’s Sienna to you guys for routine maintenance that I could take it a More

by ToyotaServiceIsTheBEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Richmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Schaumburg Toyota responded

We are thrilled to have you as our loyal customer! Thanks for sharing!

November 15, 2018

Great experience Went in for brakes, had a great experience with the service advisor, work was done well and efficiently in a timely manner. The waiting area is very n More

by Mraheemuddin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Schaumburg Toyota responded

We do our best to keep your vehicle in top running condition! Thanks for being our customer and for sharing your experience!

November 03, 2018

Excellent Service The service department does an excellent job. I've been going here for years and my Toyota's keep running without incident. I will continue to bring More

by Dataman98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Schaumburg Toyota responded

Thanks for being our loyal customer! We look forward to many years of keeping your vehicle in top running condition.

July 23, 2018

Timely and thorough The work was minor (oil change). I appreciate the recommendations for other things that need attention, but it felt like some of the recommendations w More

by Thespis73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2018 -

Schaumburg Toyota responded

We follow Toyota USA's recommendations to keep your vehicle in top running condition. Thanks for servicing with us and sharing your thoughts!

July 22, 2018

sevice Christian is very helpful and accommodating, prompt service and recommend service that needs to be done, he does not force you do these right away but More

by vince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Reburian
Jul 26, 2018 -

Schaumburg Toyota responded

We are pleased Christian takes good care of you when you come in for service, Vince! We appreciate you as our customer and do our best to keep your vehicle in top running condition.

July 12, 2018

oil change great service. C J help me to make appointment for my oil change. service area help me right away. told me come back in an hour. I came back in an hou More

by toyota2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Manczko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2018 -

Schaumburg Toyota responded

Thanks for sharing your experience!

July 09, 2018

Great service, courteous staff, beautiful waiting area Staff was very prompt, kind and explained service needed. Waiting area was very clean and bright. Service was completed quickly and I was very happ More

by Olson2614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ezequiel Ortega
Jul 09, 2018 -

Schaumburg Toyota responded

We are thrilled to have you as our customer!!!

July 04, 2018

Service Christian was very friendly and happy. Saw and addressed me as he was working with someone else. He was the only one who greeted or acknowledged me wh More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Reburian
Jul 09, 2018 -

Schaumburg Toyota responded

Thanks for sharing your experience, Cindy!

July 02, 2018

Great! Job well done! I was checked in promptly and the job was completed in an appropriate amount of time. Staff is courteous and answer your questions! Love my car! More

by Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Schaumburg Toyota responded

We are pleased to hear your visit with us went well and you love your car, Sally!

June 16, 2018

60M maintenance Nice job, done in just an hour. Car feels very smooth and quite. Didn't get the front brakes done, as the price was twice what it cost me to maintain More

by Retired Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the employee.
Jun 22, 2018 -

Schaumburg Toyota responded

We do our best to be competitive with area pricing. Our shop does offer all the updated equipment, Toyota parts and Toyota certified technicians working on your vehicle. Please check our website for specials. We appreciate you as our customer and hope to continue working with you in the future.

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