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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
524 Reviews

524 Reviews of Schaumburg Toyota - Service Center

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February 11, 2019

Great service and a heads up on upcoming services Patrick addressed the oil change, 75,000-mile service, and cabin air filter I requested. He alerted me to the kind and extent of the services I'll nee More

by RGLanham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Service Rep
Feb 12, 2019 -

Schaumburg Toyota responded

We are pleased that Patrick took such good care of your auto needs. Thanks for sharing!

February 09, 2019

2015 Camry I have been going to Schaumburg Toyota for servicing my car for over 10 years. Service is fast, good and friendly. The waiting area is very comforta More

by CamryGirl
Recommend Dealer
Yes
Employees Worked With
Feb 12, 2019 -

Schaumburg Toyota responded

Thanks for being our long time loyal customer and for sharing your thoughts!

January 24, 2019

Best services I've been going to Schaumburg Toyota for more than 10 years for services. The Toyota team provides excellent work and best of all: the free car wash! More

by Jkgossett342
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jan 24, 2019 -

Schaumburg Toyota responded

We are thrilled to have you as our customer, Jackie! Thanks for sharing your thoughts!

January 18, 2019

Best Product. Best Customer Service!! I have been the owner of my Toyota Prius for over 5 years. It has been the best car I have ever had. And the customer service at Schaumburg Toyota i More

by mickbula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Schaumburg Toyota responded

Wow! Thank you so much for that great review. We are thrilled to have you as our customer and look forward to many more years of assisting you with your auto needs!!!

January 15, 2019

Comfortable and Easy I am new to Schaumburg Toyota and can only compare them to Motorwerks across the street. Their dealership is comfortable and they get me in and out fa More

by Steve68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 16, 2019 -

Schaumburg Toyota responded

We are thrilled to have you as our customer, Steve! Glad you enjoyed your visit!

January 15, 2019

Complete disaster Pulled in on time for my 615 appointment Randy who was rude and could not be bothered to answer and additional questions checked me in ( he actually More

by mirandaj8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Randall Laskowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

Schaumburg Toyota responded

We apologize for your recent experience while in for service. I just spoke with Randy and he feels terrible for what happened and also apologizes. I am sure he felt embarrassed for the mistake and it came off uncaring. I understand your license plate bracket was put back in to place. We have had the car wash looked at and adjusted. We hope to have the opportunity to working with you again and show you we do our best to accommodate our customers. If you have any further questions, please call me. Sincerely, JoAnn Joern, Customer Relations Manager 847 519-3771 or jjoern@resnickautogroup.com.

January 14, 2019

Was given an fair estmate and explanation of the servicing I was given a detailed `explanation of the inspection and the cost to service the brakes . The work was done efficiently and the waiting area is comfo More

by camry13dt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2019 -

Schaumburg Toyota responded

We are happy to hear you enjoyed your service visit. Thanks for sharing!

January 06, 2019

Bart was great! Bart was great explaining everything to me. Smiling all the time. Very nice waiting room. Like the fact they took me right away when pulling in no ap More

by Carsrro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks for sharing!

December 30, 2018

Oil change and tire rotation Good service writer and duration time of service. I took advantage of Schsumburg Toyota sales offering. I always read the offerings begore I bring More

by Avalon13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Schaumburg Toyota responded

Thanks for sharing your thoughts!!!

December 30, 2018

I wouldn't go anywhere else! There was a "recall" on my Corolla and I lost the back cover of my side view mirror. I ordered the part for my mirror 3 days before my appointment fo More

by jakey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Schaumburg Toyota responded

We are happy to hear all went so well. Thanks for sharing!

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