Schaumburg Toyota - Service Center

Excellent customer service! Schaumburg Toyota is the only place I use to service my car. I have ways had the best experience there. I would not consider using any other place. Schaumburg Toyota is the only place I use to service my car. I have ways had the best experience there. I would not consider using any other place. More

Service Fantastic service and always welling to help you out in all things Chris is great manager well done always smiling and going above and beyond helping Fantastic service and always welling to help you out in all things Chris is great manager well done always smiling and going above and beyond helping you out More

Great reminders; service agent did not try to push addition No pressure for additional service. Very clean and polite personnel. Service agent was direct and quickly determined what work was required. First No pressure for additional service. Very clean and polite personnel. Service agent was direct and quickly determined what work was required. First time at dealership. More

Better than ever! I've been purchasing Toyota vehicles since 1982--small truck, 1985 and 92--Cressida, 1999-Sienna, 2007, 2015, and 2017--Prius! There has never been o I've been purchasing Toyota vehicles since 1982--small truck, 1985 and 92--Cressida, 1999-Sienna, 2007, 2015, and 2017--Prius! There has never been one time I've been disappointed with the service, technician, sales staff, and ownership of Schaumburg Toyota. I've never met Bart Szuba before, but he noticed I was due for a 10,000 mile checkup, which I thought was not yet due, so in addition to the loose clamp under my car that I had come in for them to check, I got the oil change, safety check, tire rotation and more--just for stopping in. I was able to go across the street for a taco lunch while the work was done, and all was finished by the time I returned. Bart was terrific! My favorite has always been Rafael (and he may still be), and Jerry McDuffie is superb as "my" salesman. Thanks again, Schaumburg, for the terrific service! More

Awesome staff at Schaumburg Toyota The service team is always very friendly and clearly explain what was done whenever I bring my car in which I have been doing for 17 years. I have wo The service team is always very friendly and clearly explain what was done whenever I bring my car in which I have been doing for 17 years. I have worked with many of the guys on the service team, and they all are very courteous, helpful, and knowledgeable. Jerry McDuffy is one terrific salesperson! He is able to answer all my questions about the new car I bought from him and explains the various vehicle technology very clearly and with understandable analogies. His sense of humor made the car buying experience a real pleasure! More

Good job! Working with Rafael and Anthony in the service department has always been an excellent experience. And of course I must say that Jerry my salesman is Working with Rafael and Anthony in the service department has always been an excellent experience. And of course I must say that Jerry my salesman is the best! More

Always an excellent experience! Every time I go to Schaumburg Toyota, I am totally satisfied. My RAV4 is returned to me with a complete sheet of all that was serviced and also checke Every time I go to Schaumburg Toyota, I am totally satisfied. My RAV4 is returned to me with a complete sheet of all that was serviced and also checked. My car has also received a car wash. Mike Krueger makes this experience even better with his care and concern for his customers. AN EXCELLENT EXPERIENCE! More

Customer satisfaction I came in to have my Highlander LE’s first service. I saw the salesman that I previously dealt with and told him that I was upset with myself for bein I came in to have my Highlander LE’s first service. I saw the salesman that I previously dealt with and told him that I was upset with myself for being cheap and buying the Highlander LE as opposed to the XLE. My sales professional, David Warda, and sales manager, Jonathan, came up with a plan where I would swap out my LE for an XLE without suginifcantly increasing my monthly payment by using the Highlander 0.9% interest promotion. Then my financial officer, Leah, prepared all of my paperwork with the exact same options that I previously chose when I purchased the LE 6 months ago while I relaxed reading my book. When all the paperwork was completed, I signed everything and left as an extremely happy customer. I now have the vehicle that I wanted in the beginning. Thank you to the employees of Schaumburg Toyota, but a special thank you to David, Jonathan, and Leah! More

Good service, took longer then axpected Oil change, tire rotation and alignment, anticipated to take hr to an hr and a half, took 2 hrs 45 min. All else was okay. Oil change, tire rotation and alignment, anticipated to take hr to an hr and a half, took 2 hrs 45 min. All else was okay. More

Great Service Brought my 2017 Toyota Corolla for its last "free" tuneup. I had a question about key fob battery and Anthony told me when it needs replacement to bri Brought my 2017 Toyota Corolla for its last "free" tuneup. I had a question about key fob battery and Anthony told me when it needs replacement to bring it to the "parts" dept. and they'll do it for me. My car was ready in 30 minutes. I'm so pleased that Toyota gives me a free car wash every time my car is serviced. Staff is so helpful and friendly. Thanks! More