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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
524 Reviews

524 Reviews of Schaumburg Toyota - Service Center

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January 24, 2020

Service manager Mike And service writer Randy as always we’re fantastic. They always take time from there busy schedule to make sure we are taken care of. More

by Efsiii@sbcglobal.net
Recommend Dealer
Yes
Employees Worked With
Mike Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Haley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks for sharing!

January 17, 2020

Oil change Came in for an oil change, without an appt. Was in and out in less than 45 minutes. Inspection report showed no other services needed. More

by oherronpeg
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Schaumburg Toyota responded

Thanks for sharing your experience! We appreciate your support!

January 12, 2020

always great service I always get great service , with wonderful customer service. I spoke to Steve Lowell, who is a pleasure to work with. He said to come in for an oil More

by grichardson60067
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks for your support!

January 02, 2020

RECALL Disappointed in the fact that I was no able to get a "drop off" ride when it was specifically asked for when the appointment was made. More

by tdono10587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Schaumburg Toyota responded

We apologize if they were not able to drop you off. We have had many out ill and have been short staffed. We hope to have the opportunity to work with you in the future. Again, we apologize for the inconvenience this was for you.

December 29, 2019

I scheduled last minute, happy there was availability. Was told wait would be about 1 hour for oil change and tire rotation. About 25-30 minutes, my name was called - they were already done with my vehicl More

by Rnixon
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Schaumburg Toyota responded

Glad we were able to help! Thanks for sharing your experience!

December 21, 2019

The service was professional and timely. The waiting room was comfortable and open. I appreciated the fact that they offered a loaner car since they had to keep my car overnight. More

by K
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Schaumburg Toyota responded

We are happy to help! Thanks for sharing!

December 17, 2019

Honest and great service Probably the best Toyota service I have received in all of the places I have taken my vehicle. Not only was buying parts and making appointments easy More

by skochat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Reburiano
Dec 17, 2019 -

Schaumburg Toyota responded

We are thrilled to have you as our customer and will continue to assist you with your auto needs the best we can. Thanks for sharing!

November 19, 2019

recall on passenger air bag Almost every time I come in I have Craig Widenhoefer, he is very good. and he told me how long it would be and he was correct. More

by sad608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2019 -

Schaumburg Toyota responded

Great to hear Craig takes good care of you during your visits. We are thrilled to have you as our customer!

November 13, 2019

I always go to Toyota Schaumburg for any service that I need. They do a great service, treated very well and very nice people. Thank you !!! More

by F K T
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

Schaumburg Toyota responded

Thank you for being our loyal customer and for sharing your experiences!!!

October 07, 2019

Pleasure working with Steve I brought my car in for an oil change and cabin filter...Steve let me know that the last time i had the fuel injector cleaning was at 70K miles...My c More

by Marc bloom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Schaumburg Toyota responded

Thanks for sharing your thoughts on your last service visit, Marc! We appreciate you as our customer!

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