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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
524 Reviews

524 Reviews of Schaumburg Toyota - Service Center

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August 07, 2020

Professional, personable and reliable. I've purchased several Toyotas since the 1980s. I rely on this Toyota establishment to maintain my auto so that I feel safe and comfortable. All of More

by E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our long time loyal customer and will continue to do our best in assisting you with your auto needs. Thanks for the wonderful review. . We really appreciate your support!

August 03, 2020

Nice waiting room. Service was fone quickly with no appointment. Car was washed. I bouhjt the csr here and will continue to have it serviced here. More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customer, Phil! Thanks for the 5 stars, we appreciate your support!

July 12, 2020

my service repair experience The service was ok. i will give 8 out 10 mark. my car was fixed and its running quite good so far but I have 2 issues: (1) my remote key fab was badly More

by ichucksanele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Widenhoefer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Schaumburg Toyota responded

Hello.......We apologize for your recent experience for service. I would like to see what I can do to make things right. Unfortunately, with the information given, I am unable to identify you. I can be reached at 847 519-3771 or jjoern@resnickautogroup.com. Sincerely, JoAnn Joern, Customer Relations Manager

July 10, 2020

Great place to deal with. From sales to finance they found me the perfect car at a great price. I have been buying cars for many years and this is the only dealership I would go to. Their service depa More

by robertgoodman22
Recommend Dealer
Yes
Employees Worked With
Blake Resnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Rizzotti
Jul 13, 2020 -

Schaumburg Toyota responded

Thank you for being our long time loyal customer, Robert! We will continue to do our best in assisting with your auto needs. Thanks for the 5 stars, we appreciate your support!

July 06, 2020

Very professional What can I say, they took my 4runner in before the time of my appointment which is something that doesn't happen much these days in any line of busine More

by Det653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Schaumburg Toyota responded

Thanks for sharing your experience! We appreciate your support!

July 05, 2020

Always have a good experience with the service person. Work on my car is always done right and in a timely manner. Very happy with the service. More

by Sharonit
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks for your support!

July 04, 2020

Excellent service I brought my Toyota Camry in for its scheduled 5k maintenance and everything was done in a very timely manner. Steve is excellent service advisor. More

by Dataman98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Schaumburg Toyota responded

Thanks for sharing your experience! We appreciate your support!

June 26, 2020

Maintenance of Brakes (Rear/Front) was performed and sensed the difference in before and after drive! They also ensured to complete the work on time. I plan to take my Prius to Schaumburg as well. More

by akbarpathan
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Schaumburg Toyota responded

Glad we could help with your auto needs. Thanks for the 5 stars. We appreciate your support!

June 26, 2020

I have been coming here for the past 4 years and have always been very satisfied. This time (and I know I dropped in when the shop was busy) but not sure if they changed the oil like they were suppose. More

by jserp1619
Recommend Dealer
Yes
Employees Worked With
Jerry McDuffie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Reburian - excellent
Jun 26, 2020 -

Schaumburg Toyota responded

Hello, I am sure they did what was recommended by Toyota at this time period and miles. I would like to check your history but I am unable to identify you with this information. I can be reached at 847 519-3771 or jjoern@resnickautogroup.com. Thanks for the confidence with a 5 star review. We really appreciate your support! Sincerely, JoAnn Joern, Customer Relations Manager

June 07, 2020

Great and honest service! The Service Department provided an honest assessment of proposed work on our car which ended up saving us money. Wait time fir service to be completed was very good. More

by skipperdot
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Schaumburg Toyota responded

Glad we could assist in your auto needs. Thanks for sharing!!!

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