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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
524 Reviews

524 Reviews of Schaumburg Toyota - Service Center

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December 04, 2020

Happy but.... I had a flat tire about two weeks ago. After getting the lug nuts off ( a bear of a project), jacked up the tire, pulled the flat off and pulled the spare from the trunk (as I call it). Ti More

by signots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Krueger
Dec 07, 2020 -

Schaumburg Toyota responded

Thanks for your input and apologize for the oversight! We are happy things worked out in the end. Please let us know if there is anything we can do!

December 02, 2020

Anthony kept me up to date on the progress of my service and informed me and explained to me what my car needed at this visit. More

by sue1kos2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Schaumburg Toyota responded

Thanks for the 5 star review, Sue! Your support is appreciated!

November 30, 2020

Thank you very much for replacing with a new batteries for my automobile and key. I am satisfied with the service that I received and I am happy with my purchase of a Toyota car. More

by Miho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Dionisio
Nov 30, 2020 -

Schaumburg Toyota responded

Glad we could help! Thanks for the 5 stars. We really appreciate your support!

November 27, 2020

Steve was very detailed and kept me up to date on all repairs. Very professional. I am very happy with my experience overall. Thank you! More

by JennB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Schaumburg Toyota responded

Thanks for servicing with us and for the 5 star review. We really appreciate your support!

November 22, 2020

This was my 1st service visit after a new vehicle purchase. My vehicle needed additional time to resolve non-functioning seat memory programming, so I did receive a loaner. Waiting area was very cle More

by ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Schaumburg Toyota responded

Thrilled to have you as our service customer, Ron! Thanks for the 5 star review. Your support is appreciated!

November 04, 2020

Great Service dept. The main reason that I continue to purchase Toyota over the last 30 plus years and 3 Toyota’s later. Keep up the Terrific work. More

by suz90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our long time loyal customer! Thanks for the 5 stars. We really appreciate your support!

October 22, 2020

I had my RAV4 in for it's 20,000-mile servicing - and they told me that I needed a front-end alignment. This car is leased - as are all my cars - and that never happened to me before. How could a car wi More

by SanFran10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Reburian
Oct 23, 2020 -

Schaumburg Toyota responded

We apologize if your visit did not go as expected. An alignment check is suggested by Toyota at each and every visit, at least once a year. If your alignment is off, it can make your steering off and cause abnormal wear and tear on tires and other wear items that you may be responsible for. Your vehicle can become off from just one pot hole or a curb, etc. If you do have service at another location, please discuss this with them and we are sure they would have the same suggestion. We do hope to see you at Schaumburg Toyota again!

October 15, 2020

Service, as always, was well done! Maintenance and repairs were done in a timely manner and everything, including cost, was explained upfront. Have had some basic service done at a Toyota dealer 10 m More

by nvscreation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Schaumburg Toyota responded

Thanks so much for coming all that way and for the 5 star review. We really appreciate your support!

October 11, 2020

Was very pleased with the work Dave did on my car. Was very efficient and friendly. Am very impressed with the service given me and got in and out. More

by Cjleino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks for sharing!

October 06, 2020

He was friendly and helpful answered all my questions and made sure that everything on the service work order was done and explained to me. More

by Butchceci
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Schaumburg Toyota responded

Glad we could help! Thanks for sharing. We really appreciate your support!

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