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Schaumburg Toyota - Service Center

Schaumburg, IL

4.8
524 Reviews

524 Reviews of Schaumburg Toyota - Service Center

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April 30, 2022

very satisfied BartSzuba gave me print out about what the tires would cost and my son appreciated that. It was a good experience, thank you! More

by barbmm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Schaumburg Toyota responded

Glad we could help! Thanks for sharing, Barb. We appreciate your support.

April 20, 2022

My service was performed quickly and the service rep made the process very easy. Thank you! More

by Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Schaumburg Toyota responded

Happy to hear things went so well! Thanks for the 5 star review! Your support is appreciated.

April 01, 2022

My Video of my oil change experience https://www. youtube.com/watch?v=tn3QNwWc2FA&t=429s More

by JeffreyS39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kruger
Apr 01, 2022 -

Schaumburg Toyota responded

Thanks for sharing, Jeffrey! Your support is appreciated.

March 27, 2022

The servicer handled my maintenance check up quickly and completely. I was out in a very short time. More

by shoe4bart
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Schaumburg Toyota responded

Thanks for sharing! We appreciate your support.

March 27, 2022

Excellent response time and clear explanation of issue. Very satisfied with the service provided. Would recommend to others. More

by al_0123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Schaumburg Toyota responded

We appreciate your support. Thanks for the 5 stars!

March 25, 2022

Waiting for your car to be worked on isn't too bad but the thing I have complaints on is the labor on parts, they charge way too much. More

by Johnny.thoms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Schaumburg Toyota responded

Thanks again for servicing with us. We apologize for your dissatisfaction of labor pricing for your repairs. Our technicians are paid by a Lexus scale per job. We are competitive with area pricing.

March 17, 2022

Thank you for resolving my cars issue in a timely manner. I appreciate your efforts. More

by Janinekwiatkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Schaumburg Toyota responded

Glad we were able to help! Thanks for sharing, Janine! Your support is appreciated.

March 02, 2022

As per appointment car was serviced Pleasant & timely service experience. Service representative explained results of 15 point check after service too. More

by Shail Des
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Christensen
Mar 03, 2022 -

Schaumburg Toyota responded

Thanks for sharing, Shail! Your support is appreciated.

February 26, 2022

amazing staff superb service who could ask FOR ANYTHING MORE I LOVE YOU MAN NUF SAID More

by sgderm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Schaumburg Toyota responded

Thanks for your thoughts! Your support is appreciated.

February 23, 2022

Courteous, customer is well informed of pending issues followed by exceptional service and reasonably priced.. More

by postapiuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Schaumburg Toyota responded

Thanks for sharing your thoughts! Your support is appreciated.

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