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Schaumburg Toyota
Schaumburg, IL
1,027 Reviews
Schaumburg Toyota has been a trusted, family-owned, Toyota dealer in the Chicagoland area since 1978. As one of the highest volume Toyota dealers in the Midwest, we have one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales staff will provide you with the information you need to make an educated buying decision. Most importantly, we want to build lifelong relationships with our customers.
We know that service after the sale is equally important. That's why our Service Department is open from 7:00 AM until 9:00 PM , Monday through Friday, and all day on Saturday. No appointment necessary! Stop in today and test-drive some of the most dependable, safe and stylish cars on the road!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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Showing 1,027 reviews
July 28, 2025
We had an extremely disappointing and frustrating experience at Schaumburg Toyota. After spending the entire day visiting dealerships, we finally found what we thought was the perfect used vehicle he experience at Schaumburg Toyota. After spending the entire day visiting dealerships, we finally found what we thought was the perfect used vehicle here. After test driving the car and confirming with the salesperson that it was still available, we left the lot to finalize our decision. Just before closing — literally 7 minutes before — we called to place a deposit. At that time, the car was still listed as available in their system. According to the dealership’s own stated policy, a vehicle is not sold until a deposit is placed or paperwork is signed. We gave our payment information and were told everything was good. Then, 30 minutes later, we received a call from the general manager claiming the car had been sold earlier in the day. This made absolutely no sense, since we had just test driven it and had been assured it was available. The GM offered no apology, no explanation — just a cold, dismissive tone. It was painfully clear that our deposit was overridden because the manager had a better offer and chose to prioritize that, regardless of the promises made to us. This dealership claims to operate by clear standards, but our experience shows otherwise. We feel completely misled and taken advantage of. It’s incredibly disheartening to be treated this way when we were in a vulnerable position, relying on the integrity of the staff. This wasn’t just a miscommunication — it was a dishonest and greedy decision at our expense. We will not be returning, and we strongly encourage others to be cautious when dealing with this location. If they don’t stand by their own policies, what else won’t they stand by? More
by ab288008
Employees Worked With
July 17, 2025
Always friendly and efficient, took care of what I came in to have accomplished - much appreciated in to have accomplished - much appreciated More
by mtlifts
Employees Worked With
June 21, 2025
Jerry was patience with me. It took awhile until I finally purchased the car from him. I couldn't make up my mind but he was there from the start to finish. Great person and def It took awhile until I finally purchased the car from him. I couldn't make up my mind but he was there from the start to finish. Great person and definitely will comeback to buy from him and dealership. More
by Argyle
Employees Worked With
June 04, 2025
the schaumburg team is wonderful! very professional and nice! i will recommend this location every chance i get!!! :) very professional and nice! i will recommend this location every chance i get!!! :) More
by brunellistacy
June 03, 2025
I have been a schaumburg toyota customer for over 45 years. I have always received nothing but the best service and care. Always impressed with the professionalism of this dealership from sales to ser years. I have always received nothing but the best service and care. Always impressed with the professionalism of this dealership from sales to service More
by swulbert
Employees Worked With
May 30, 2025
Schaumburg is the best car dealership in town. Cat beat tree price or salesmanship. Great Cat beat tree price or salesmanship. Great More
by richardgumiran
May 01, 2025
Many thanks for the good and fast service! Best regards! Actually, no word is needed. Best regards! Actually, no word is needed. More
by Ark_MK
April 25, 2025
Purchased a 2016 VW Tiguan and 5 days later check engine light came on. Contacted Schaumburg Toyota by email and phone and stated they would not do anything for it. I took it to local certified VE mechanic light came on. Contacted Schaumburg Toyota by email and phone and stated they would not do anything for it. I took it to local certified VE mechanic and the turbo was out which was $3,000. Do not recommend More
by Shay
April 16, 2025
Bart and the team at Schaumburg Toyota did a great job. Not only did I get the oil changed, but the recall was taken care of while I waited. Not only did I get the oil changed, but the recall was taken care of while I waited. More
by larryM
Employees Worked With
April 06, 2025
The service department is top notch; the service writer teams always are effective, efficient, and informative. And coffee is available. What more could I ask? teams always are effective, efficient, and informative. And coffee is available. What more could I ask? More
by Gregg Hart
Employees Worked With
Other Employees :
Jim Christiansen, "EZ", Erica Chavez
