Schaumburg Lincoln

By far the worst customer service I have ever experienced. Employees are incompetent entire sales experience was a mess. I was treated like they were doing me a favor by me purchasing a vehicle experienced. Employees are incompetent entire sales experience was a mess. I was treated like they were doing me a favor by me purchasing a vehicle from them. I was then accused of lying by the manager and even accused of taking advantage of them. I made multiple attempts to contact them to solve a situation that had arose post purchase but they ignored the my emails and never responded. I would advise you to not waste your time with this dealership. More

I drove by Schaumburg Lincoln looking for a used SUV. Tom Treml treated me with respect from the beginning. He searched all Bob Roehrman inventory and offered to transfer those that suited my liking to the S Treml treated me with respect from the beginning. He searched all Bob Roehrman inventory and offered to transfer those that suited my liking to the Schaumburg location. Ultimately I bought a 2008 Ford Explorer from Tom with the help from used car manager Paul. This vehicle wasn't even on their lot but they pulled it from another Roehrman store and now I have my perfect truck. More

Kathy was a pleasure to work with. She always took care of me and my kids. Real honest and focused on our every needs to find a safe vehicle for our family. Ralph Correa did a fantastic job in selling to of me and my kids. Real honest and focused on our every needs to find a safe vehicle for our family. Ralph Correa did a fantastic job in selling to us my dream vehicle. I have no worries now when driving my children around, the best feeling a mother can have! More

I recently purchased a vehicle from this dealership and I am very pleased with not only my purchase but the experience all together. Everyone was extremely courteous and professional especially Ms. Gorecki am very pleased with not only my purchase but the experience all together. Everyone was extremely courteous and professional especially Ms. Gorecki (sales representative) that assisted me with my purchase. She was very patient with me and knowledgeable in regards to the vehicle that I was interested in purchasing. I would definitely recommend buying a vehicle from Bob Rohrman Schaumburg Lincoln to my family and friends. More

Went into the dealership cold, looking to compare prices with another quote I recently received. They were courteous, not at all condescending, answering each and every question asked. Made a deal the nex with another quote I recently received. They were courteous, not at all condescending, answering each and every question asked. Made a deal the next day, and felt good about it!! When I picked up the car, Joe Labellarte spent over 1 hour explaining how all the electronics, navigation, etc. worked. Each question was answered, none were dismissed as being trivial. Even gave me his cell number in case I had some questions, or problems...... I can honestly say the buying experience was enjoyable! Can't say that about other times I purchased an automobile! More

Jack was great as he listened to my needs and helped me locate the right car. Ralph was a pleasure to work with as we worked through the details, a couple phone calls and I was all taken care of. locate the right car. Ralph was a pleasure to work with as we worked through the details, a couple phone calls and I was all taken care of. More

I was very happy with my experience in purchasing my new Lincoln MKZ....and very happy with my car. The dealership was able to find exactly what I wanted for the price I wanted. Lincoln MKZ....and very happy with my car. The dealership was able to find exactly what I wanted for the price I wanted. More