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Schaumburg Lincoln

Schaumburg, IL

4.6
667 Reviews

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 667 reviews

August 13, 2015

Excellent Service We are returning Lincoln owners. We were greeted by Nick Brotsch who introduced us to Luis Perez. Luis was very patient with us, answered our questi More

by Bob & Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Brotsch
August 11, 2015

Great customer service I was very pleased how much this dealership was willing to work with me. I didn't have the best credit record but they looked passed that and continu More

by Joebernardo1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Krzesinska, Damien Gallegos
August 08, 2015

Friendliest dealership. Great Experience! Just driving by & stopped to look. We had a great experience buying our car. Everyone one super friendly. Made us feel very welcome without being over More

by jenandpete2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 05, 2015

Awesome Experience Bob Rohrman Lincoln in Schaumburg has a amazing team right from the front desk to sales and to the finance, and also the maintenance / porter staff. More

by Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock, Nick Brotsch, Damien Gallegos
July 24, 2015

Very comfortable and accomodating! The dealership was very pleasant to work with and complete the deal. They were VERY accommodating and agreeable to a few things that I felt were neces More

by lgjp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 20, 2015

Friendly, fast, easy! Everyone I worked with was incredible friendly and helpful! they all made my car buying experience stress free and easy!! I'm looking forward to worki More

by Krissyh15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bernstein
Jul 21, 2015 -

Schaumburg Lincoln responded

Thank you for your positive feedback! Luis and the rest of Schaumburg Lincoln team appreciate your business! Pleasure was on our side! Congratulations!

July 17, 2015

our overall service was outstanding We were very satisfied with our whole experience at the dealership. Frank was expecially helpfully in the completion of our sale. They were outstand More

by deb4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Krzesinska, Nick Brotsch
Jul 17, 2015 -

Schaumburg Lincoln responded

From all of us at Schaumburg Lincoln THANK YOU for your business! Enjoy your Lincoln MKX.

July 08, 2015

All in all I had and Execllent experience! Damien took his time answering my questions staying overtime to help me through this big decision step by step! Was professional and very nice person. More

by Dino3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Gallegos c.Akira Shibata, Damien Gallegos
Jul 17, 2015 -

Schaumburg Lincoln responded

We are glad that you stopped at our dealership too! Thank you for your business!

July 07, 2015

Amazing customer service, but slow car service I love Maria who works in the service dept. She is very helpful and informative. Any time I call with any questions, she goes above and beyond to hel More

by Joizzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria from Service
Jul 21, 2015 -

Schaumburg Lincoln responded

Our group really appreciates your service! It’s great that you have made a connection with one of our staff. We really do try to connect to each one of our customers. This makes the experience pleasant for the customer and the employee! We apologize for the extended wait time for service. We aim for one hour of time, but it sounds like we fell short. The complementary maintenance packages with your MKC include a battery load test, tire rotation, with brake system inspection and a 32 point inspection for other components. The MKC has three complementary packages. Since this one extended the wait time, please Contact our Service Manager Devin Kinney at 847.278.3333.

July 02, 2015

excellent experience Today we walked in randomly to this dealership. We got great service from salesman named Louis. He answered all our questions, with great knoweledge More

by Lexo197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Krzesinska