Schaumburg Lincoln
Schaumburg, IL
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Excellent Service We are returning Lincoln owners. We were greeted by Nick Brotsch who introduced us to Luis Perez. Luis was very patient with us, answered our questi We are returning Lincoln owners. We were greeted by Nick Brotsch who introduced us to Luis Perez. Luis was very patient with us, answered our questions, and if he didn't know found the answer for us. Both Luis & Nick spent a great deal of time with us as we waivered between a new car or pre-owned. We opted for a new MKX - love it. Luis explained all the electronic features and told us if we had additional questions just stop by and he would go over with us again. He even came in on his day off just to go over the functions with us. Frank finished up with us and we were out the door with our new car. More
Great customer service I was very pleased how much this dealership was willing to work with me. I didn't have the best credit record but they looked passed that and continu I was very pleased how much this dealership was willing to work with me. I didn't have the best credit record but they looked passed that and continued to help me. The staff was very patient and they did what ever they could to get me in a new ride that I desperately needed. I love my new car and I couldn't thank them enough, I would recommend this dealership to anyone. If you need a new car and you don't wanna get ripped off , this is a very nice dealership. More
Friendliest dealership. Great Experience! Just driving by & stopped to look. We had a great experience buying our car. Everyone one super friendly. Made us feel very welcome without being over Just driving by & stopped to look. We had a great experience buying our car. Everyone one super friendly. Made us feel very welcome without being overbearing. More
Awesome Experience Bob Rohrman Lincoln in Schaumburg has a amazing team right from the front desk to sales and to the finance, and also the maintenance / porter staff. Bob Rohrman Lincoln in Schaumburg has a amazing team right from the front desk to sales and to the finance, and also the maintenance / porter staff. they accommodated my time and convenience even though it was late in the evening. they all stayed back after hours to ensure that the vehicle i am purchasing is in perfect condition. i was helped by Brock. in fact he made his first sales to me and i got the privilege to cut his Tie. never knew that tradition, but i guess there is always a first time for everything. After the sales process was over, the Manager Nick and the Finance Manage Frank they made a very clear / quick and transparent transaction. and after all the papers were signed, the Porters did an amazing job in cleaning the car and bringing it upfront. i have a happy camper when i left the dealership. thanks to the entire team at Bob Rohrman More
Very comfortable and accomodating! The dealership was very pleasant to work with and complete the deal. They were VERY accommodating and agreeable to a few things that I felt were neces The dealership was very pleasant to work with and complete the deal. They were VERY accommodating and agreeable to a few things that I felt were necessary to complete the deal. More
Friendly, fast, easy! Everyone I worked with was incredible friendly and helpful! they all made my car buying experience stress free and easy!! I'm looking forward to worki Everyone I worked with was incredible friendly and helpful! they all made my car buying experience stress free and easy!! I'm looking forward to working with them in the future! More
our overall service was outstanding We were very satisfied with our whole experience at the dealership. Frank was expecially helpfully in the completion of our sale. They were outstand We were very satisfied with our whole experience at the dealership. Frank was expecially helpfully in the completion of our sale. They were outstanding in helping us understand all the new technology!! More
All in all I had and Execllent experience! Damien took his time answering my questions staying overtime to help me through this big decision step by step! Was professional and very nice person. Damien took his time answering my questions staying overtime to help me through this big decision step by step! Was professional and very nice person. Thank-you I'm so glad I stopped in today at this dealership and found Damien. I walked out very happy and pleased! Dino More
Amazing customer service, but slow car service I love Maria who works in the service dept. She is very helpful and informative. Any time I call with any questions, she goes above and beyond to hel I love Maria who works in the service dept. She is very helpful and informative. Any time I call with any questions, she goes above and beyond to help me. Always has a smile on her face and you could tell she loves her job! This post is not reflective on her, but the actual service. I've taken my MKC here for service before and even with an appointment, expect to wait more than a hr. even for a simple oil change! Why do I keep coming back you ask? Because my oil change is free and this is the closest dealership to where I live. The courtesy car clean isn't all that great either. They don't clean the tires well and don't wipe the interiors like other dealerships. More
excellent experience Today we walked in randomly to this dealership. We got great service from salesman named Louis. He answered all our questions, with great knoweledge Today we walked in randomly to this dealership. We got great service from salesman named Louis. He answered all our questions, with great knoweledge and great attitude. We chose to buy Audi Q5 and we were helped out very fast Beside Louis we where oversatisfied with whole team working in this dealership More