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Schaumburg Lincoln

Schaumburg, IL

4.6
667 Reviews

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 667 reviews

March 22, 2016

service department Mark in the service department is extremely helpful and knowledgeable. He is always willing to accommodate my schedule with my service visits and alw More

by alexcyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Mark Shadley
Mar 22, 2016 -

Schaumburg Lincoln responded

Alexcyn, In response to your compliments, I would like to thank you for taking the time out of your busy day for your positive feedback. I like to think of us as a team that works together and creates a positive atmosphere for all of our customers. It really means a lot to us that we are appreciated and that you took the time out of your busy day to express your thoughts. See you next time!! Once again Thank you Mark..

March 09, 2016

Hard Work Pays Off They worked so hard to make the deal work for me. Had good discussions about the financial cost of buy or lease. Found the car for me overnight. More

by Ken
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Brotsch, Tom Walters
Mar 22, 2016 -

Schaumburg Lincoln responded

We're glad to hear that, Ken! Thanks for your review, your feedback is important to us. We hope you'll reach out if you need any more assistance in the future, we'll be happy to help.

February 20, 2016

UNFORGETTABLE + SMOOTH PROCESSS + FRIENDLY = AWESOME Luis was our sales person who helped us understand all the questions I had about the car and also helped us with choosing the car as well as the test More

by Jackson Cheenath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Daher, Nick Brotsch
Mar 09, 2016 -

Schaumburg Lincoln responded

Thank you for taking the time to review our dealership. We are thrilled with your feedback, and look forward to working with you (and your dream car) again!

February 15, 2016

A++++ dealership I have owned many cars and have dealt with a lot of salesman and dealerships. I have to say that Schaumburg Lincoln was my best experience yet by far. More

by andreacstallone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Gallegos
Mar 09, 2016 -

Schaumburg Lincoln responded

Thank you for telling us about your experience at our dealership. We are happy to hear that Damien treated you well, and that the car buying experience was such a positive one for you! We look forward to working with you again!

February 05, 2016

Purchase I recently purchased an MKX at Bob Rohrman Lincoln in Schaumburg. It was a pleasurable expierience. Everyone involved was courteous. Nick Brotsch & Ju More

by fifty2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vasquez, Nick Brotsch
Mar 09, 2016 -

Schaumburg Lincoln responded

Thank you for reviewing our dealership! We are happy that your experience was pleasurable, and that everyone treated you with courteousness and respect. We look forward to working with you in the future.

December 21, 2015

One thoroughly satisfied customer I was looking to buy a very special car for my wife. Dean Moroni pulled out all the stops to make this happen. It was worth coming from two states awa More

by Paulk
Recommend Dealer
Yes
Mar 09, 2016 -

Schaumburg Lincoln responded

Thank you for taking the time to review our dealership. Of course we pulled out all the stops, you were treating your wife to one of the best vehicles on the road! We look forward to working with you in the future, and are always ready to treat YOU the next time you're in the market for a Lincoln.

December 17, 2015

Bad service new facility Over the phone they tell you one price and they charge you more later. Service Manager is very unprofessional he told me in change oil is included r More

by Lincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 17, 2015 -

Lincoln responded

When you pay for service and they don't do what is included and what they are saying it's misleading customers. I said I don't need car wash but if you charge for oil and rotating tires then do what is included. I wasn't in hurry because manager told me there is no waiting time. But when I came to location men who is talking cars he said over one hour is for change oil what I didn't get that answer when I called. Misleading and don't providing service what you offer is unhappy customer and bed reviews. I gave you chance .

December 06, 2015

Awesome Experience My husband took me to this dealership to test drive a Lincoln MKC and I feel in love. The people were wonderful. My sales person I think is awesome. More

by scooter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 19, 2015

Overall Good Experience Went into the Dealership knowing exactly what I wanted. My car salesman was interested in my satisfaction overall. Two great ppl that assisted with m More

by Lincolnchic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Brotsch
Mar 09, 2016 -

Schaumburg Lincoln responded

Thank you for providing us with your feedback. While we are happy that Nick was satisfactory, and your overall experience was a positive one, we will work hard to improve our "Quality of Work". We look forward to improving this the next time you're in our dealership. Again, thank you for taking the time to write to us.

November 15, 2015

Good overall experience Experience was very good overall. Salesperson was knowledgeable and friendly. He knew cars very well and was very engaging. Process could have gone a More

by Delance
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Krzesinska
Mar 09, 2016 -

Schaumburg Lincoln responded

Thank you for your feedback. We appreciate the four star rating, and we look forward to working faster so that we can reach a five star status with you! Again, thank you for taking the time to write us.

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