Schaumburg Lincoln

Needed a new car From the moment I walked in until I drove out in my new car I was treated royally. The staff was awesome!! They took their time to insure I had the From the moment I walked in until I drove out in my new car I was treated royally. The staff was awesome!! They took their time to insure I had the right car at the right price. More

Room for improvement I made an appointment 3 weeks out in order to have a loaner car available, only to show up and be told that while two were on the lot, they were unava I made an appointment 3 weeks out in order to have a loaner car available, only to show up and be told that while two were on the lot, they were unavailable because the admin team had forgotten to renew the plates (?). Had it not been for a quick-thinking service rep now faced with a very irate customer -me- I would have been forced to either reschedule or find another dealer to service my Lincoln. I can't help but wonder if customers interested in buying a car were initially told "sorry we can't let you drive it because all the plates expired." More

New car experience Great experience with sales people who took the time to explain everything.....the car the deal and the device perks.. Tom Walters was fantastic. Wen Great experience with sales people who took the time to explain everything.....the car the deal and the device perks.. Tom Walters was fantastic. Went through the whole car and even met me at my home to pick up a key.. I would definitely recommend this dealer to anyone. More

Best Place To Buy Your Car! Best experience I ever had with a dealership. Very down to earth and friendly with no stress. Will buy all my cars here in the future. Best experience I ever had with a dealership. Very down to earth and friendly with no stress. Will buy all my cars here in the future. More

Good people I appreciated the personal concern the staff had for my purchase and my buying experience. Subsequently I needed work on my car and they were very acc I appreciated the personal concern the staff had for my purchase and my buying experience. Subsequently I needed work on my car and they were very accommodating. More

Great Cars first of all And Service Dept goes The Extra Yard This Dealership makes you feel Like You are Appreciated and That means alot..They Go the extra yard to make sure your needs are Met and Very Courteous This Dealership makes you feel Like You are Appreciated and That means alot..They Go the extra yard to make sure your needs are Met and Very Courteous in doing so!! GREG took care of me and really appreciate how he handled My needs. Listen and took care of everything I asked about...Thank you again..One Happy and made the right choice Customer..Mike More

Great Job, just drove in with no appointment and left happy Greg, is one geat guy, very knowledgeable and most importantly very friendly... drove in with no appointment but he got my car engine well serviced . Greg, is one geat guy, very knowledgeable and most importantly very friendly... drove in with no appointment but he got my car engine well serviced . Again he knows what he is doing my sunroof was leaking and I didn’t know why, few mechanics in the past didn’t know what to do with it, but it took him 3mins to fix it. Surely I will come back next time, besides they offer you free drinks and nice couch as you wait... More

Helpful and very knowledgeable Team was very helpful with my issues on price and best car for me. Thank you so much for all your hard work. Now I get to buy the car I want for a r Team was very helpful with my issues on price and best car for me. Thank you so much for all your hard work. Now I get to buy the car I want for a reasonable price More

Best Experience Ever Had the best experience with Miguel . I have troubled credit but Miguel found me a great car and my payments are right where I need to be I am so hap Had the best experience with Miguel . I have troubled credit but Miguel found me a great car and my payments are right where I need to be I am so happy. Lincoln Schaumburg you guys Rock Thanks Jayme Roberts More

The worst possible! If no stars were available, I’d do that. Shame on me for not reading all these reviews before buying at this EMBARRASSMENT TO LINCOLN dealership. I If no stars were available, I’d do that. Shame on me for not reading all these reviews before buying at this EMBARRASSMENT TO LINCOLN dealership. I bought a car 7/17/18 and as of today...8/14/18 my loan for my trade in STILL ISN’T PAID OFF. I’ve been told they wired money, sent checks, called on it, etc... and my bank still shows a balance due (because they sent the amount from a pay off date of 7/28/18. The General Manager never took calls (Tobin Oberhoulser) during this nightmare of a purchase. His “apology” for screwing everything up was a tank of gas and a car detail - laughable... a car with 500 miles needs a detail? Sad thing is, Mr. Bob Rohrman allows this person to continue to manage (into the ground) the dealership. Maybe what needs to happen is the leadership needs to go so those of us who appreciate a Lincoln will possibly return for ongoing service. Until then, I will NEVER step foot in this place, and hope this post encourages others to do the same. How many more problems will Mr. Rohrman allow before HE TAKES ACTION. Make a difference buddy...Lincoln deserves better than this when it comes to reputation. More