Schaumburg Lincoln
Schaumburg, IL
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Customer service was outstanding. Vince explained everything clearly and to where it was understandable for me. Overall great experience through the whole service. Well done everything clearly and to where it was understandable for me. Overall great experience through the whole service. Well done More
The service department went out of there way to get the rim on my 2017 MKC repaired. Ruben worked on my car and did a great job. All in the department are great! rim on my 2017 MKC repaired. Ruben worked on my car and did a great job. All in the department are great! More
Very friendly, professional and followed up after the sale was completed to ensure we happy. I looked for a while to find the perfect car for us and Alex had me out of there within 3 hours after trading sale was completed to ensure we happy. I looked for a while to find the perfect car for us and Alex had me out of there within 3 hours after trading in 2 cars :) More
The service we received was great and Joey Greco went out of his way to make sure we had all of our questions answered and that we got a good price. of his way to make sure we had all of our questions answered and that we got a good price. More
The service department id great. Bothe the service advisor Vince and the service manager Phil are awesome! Always take care of us. We have 2 Lincolns, a 2011 and a 2019. Have been coming here since advisor Vince and the service manager Phil are awesome! Always take care of us. We have 2 Lincolns, a 2011 and a 2019. Have been coming here since 2011. More
I came into the dealer just before closing time. Alex didn't hesitate to roll out the red carpet and give me as much time as needed to consider the vehicle I was looking at. He stayed well past closing t didn't hesitate to roll out the red carpet and give me as much time as needed to consider the vehicle I was looking at. He stayed well past closing time to talk about the pros and cons. I felt comfortable with Alex and his team knowing that I could trust them to give me an honest pitch. More
Very helpful and responsive! Thank you for taking such a good care of us. Definitely a positive experience. Looking forward to working with you in the future. good care of us. Definitely a positive experience. Looking forward to working with you in the future. More
When I arrived Alex was there to greet me at the door. I had a appointment to look at a Linclon MKC. He is a very knowledgeable sales Representative. And I will be sending anyone I know that is in the marke had a appointment to look at a Linclon MKC. He is a very knowledgeable sales Representative. And I will be sending anyone I know that is in the market to purchase a car to him. Thanks Again Alex. Your the best Sales Rep. More
Service team was easy to work with — they were quick, polite and thorough. This five star review only applies to the service department as my experience with my salesperson was awful and deserving of a o polite and thorough. This five star review only applies to the service department as my experience with my salesperson was awful and deserving of a one or two star review only. More
Alex was courteous and helpful. Only reason behind not getting 5 stars is that we agreed to have some minor work done on the vehicle... it took too long to get the parts ordered and get the issue resolved getting 5 stars is that we agreed to have some minor work done on the vehicle... it took too long to get the parts ordered and get the issue resolved (a couple of lug nuts needed to be put on the vehicle). Alex was responsive and helpful along the way and made sure to follow-up and get things resolved. More