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Schaumburg Lincoln

Schaumburg, IL

4.6
667 Reviews

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 667 reviews

April 19, 2021

Service was quick and efficient. Had to wait to speak to a sales person about a product I needed and ended up leaving without it but happy otherwise. More

by EMC22TX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Dept , Vince Fertitta
Apr 19, 2021 -

Schaumburg Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with the service department to be a positive one here at Bob Rohrman's Schaumburg Lincoln. We look forward to serving you again!

April 17, 2021

Alex was a professional and very friendly from the moment I walked on the lot. He took us for a ride immediately. No trying to change my mind or talk me into something else. He understood i new what I wan More

by Matt W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaw
Apr 18, 2021 -

Schaumburg Lincoln responded

Thank you, Matt, for sharing your experience with us! We're happy to hear it went well working with Alex and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 16, 2021

I really am satisfied with the service department. The scheduling and completion of work is on time. The porter service to and from my office is great. More

by TSCESNIAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Apr 18, 2021 -

Schaumburg Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman's Schaumburg Lincoln.

April 12, 2021

Jut dropped by to have tire checked and was immediately taken care of. Problem determined and fixed. Very good service --reason why we bought Lincoln. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Apr 12, 2021 -

Schaumburg Lincoln responded

Thank you, Bill, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 12, 2021

As usual everyone was helpful and friendly. They address the problem I went in for plus a few other needed services that were noticed during the visit. They answered questions about recall notices. They wer More

by KEGIZZY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Apr 13, 2021 -

Schaumburg Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bob Rohrman's Schaumburg Lincoln. We look forward to having you as one of our valued customers for many more years to come!

April 07, 2021

Everybody that I was in contact treatyme as though I was the most important person. I can’t say enough about Alex and Dennis explaining the instrument panel in detail so I could understand everything. I wou More

by WMDONJOLLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta, Dennis Voice, Alex Shaw
Apr 07, 2021 -

Schaumburg Lincoln responded

Hello, Thank you so much for your excellent review! We are so glad that Alex and Dennis had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 02, 2021

Great service all around. Vince kept me up to date on the servicing of my vehicle throughout the entire process. They have a great team at Bob Rohrman's Schaumburg Lincoln More

by nickanton14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Apr 03, 2021 -

Schaumburg Lincoln responded

Nick, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 01, 2021

We were pleased with the service we received. This dealership bent over backwards to get our business. Our sales person - Tommy Noda - did a great job in not only explaining all the features of our ne More

by CHRISTINEGUTH
Recommend Dealer
Yes
Employees Worked With
Jorge Sanchez
April 01, 2021

Our Salesperson Alex Shaw is an asset to your team! He was very informative and personable. He made buying our car a pleasurable experience. He is a go getter! 10 stars!! More

by Sharnjon95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Sughero, Alex Shaw
Apr 01, 2021 -

Schaumburg Lincoln responded

Thank you for your feedback on your recent visit to Bob Rohrman's Schaumburg Lincoln. I'm glad to hear that Alex was able to assist you with choosing the perfect vehicle; and that you had such a positive experience. We're looking forward to sharing this fantastic five-star review with Alex and our team. We hope you will continue to enjoy your new purchase!

April 01, 2021

Alex is very knowledgeable on Lincoln products and features. He is very personable, along with his manager and finance dept. They all worked together for a smooth and transparent car buying experience More

by Kristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Sughero, Alex Shaw
Apr 01, 2021 -

Schaumburg Lincoln responded

Congratulations on your new purchase, Kristen! Here at Bob Rohrman's Schaumburg Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience here with Alex. It was a pleasure having you at the dealership. We appreciate your five-star review, Kristen!

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