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Schaumburg Lincoln

Schaumburg, IL

4.6
667 Reviews

1200 E Golf Rd

Schaumburg, IL

60173

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Showing 667 reviews

May 05, 2021

Alex wash a great help. With all the electronics it can be overwhelming. He has taken many times out of his busy day to show me all the electronic buttons and there functions. If anyone is looking for a More

by WMDONJOLLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Sughero, Vince Fertitta, Alex Shaw
May 05, 2021 -

Schaumburg Lincoln responded

Thank you for taking the time to write this five-star review, and let us know how great Alex is doing. Our customers are our top priority, and your feedback is greatly appreciated. Congratulations on your new Lincoln! All of us at Bob Rohrman's Schaumburg Lincoln are glad to have you as a customer.

May 04, 2021

I recently bought a used truck and a power train warranty from Bob Rohrman's Schaumburg Lincoln. While still on the FIRST tank of gas, I get a check engine light that has to do with the transmission. I call More

by ace1athlete
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Sanchez, Alex Shaw
May 22, 2021 -

Schaumburg Lincoln responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 03, 2021

As a new customer, I am very impressed with Bob Rohrman’s Schaumburg Lincoln’s Service Department. I hadn’t purchased a new car since 2009. Since that time, the technology packages in automobil More

by Henry Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip, Jeff, Vince Fertitta, Dennis Voice
May 03, 2021 -

Schaumburg Lincoln responded

Thank you for choosing Bob Rohrman's Schaumburg Lincoln, Henry! We appreciate you taking the time to leave us this fantastic feedback and five-star rating. We're glad to hear that both Vince and Phil were able to help, and we hope to see you again! We look forward to having you as one of our valued customers for many years to come, Henry!

May 01, 2021

Alex was very helpful through the process of getting a used car. He clearly understood my product/time/budget needs and worked really hard to exceed my expectations. He is a great facilitator who will ac More

by Hector
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaw
May 01, 2021 -

Schaumburg Lincoln responded

Thank you so much for taking the time to share your feedback with us, Hector. We are delighted to learn about your positive experience working with Alex, and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 30, 2021

After all my on-line research and Sunday visits to lots, The people at Schaumburg Lincoln listened and were most helpful. We found the car we wanted and were offered a fair price by people who took time wi More

by JCREAGH2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Tom Walters, Jorge Sanchez
May 01, 2021 -

Schaumburg Lincoln responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and hope you'll enjoy your new vehicle.

April 27, 2021

Called in the morning and got a service app that day people were friendly asked if I had any other issues or concerns great service More

by OLSSONRP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne, Vince Fertitta
Apr 27, 2021 -

Schaumburg Lincoln responded

Thank you for your very kind review. Vince and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman's Schaumburg Lincoln.

April 27, 2021

Ivince was very professional and very Caring person I will go back again in a heartbeat love to service .thx very one on the servi More

by Mke aponte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Apr 27, 2021 -

Schaumburg Lincoln responded

Thanks for sharing your thoughts about your experience working with Vince here at Bob Rohrman's Schaumburg Lincoln. We appreciate your business and hope to see you again soon!

Apr 27, 2021 -

Mke aponte responded

No problem thxs again.

April 23, 2021

Alex made my wife & felt welcomed as soon as we walked in the door. The vehicle was ready for our test drive with no waiting. Service from sales to financing was painless. We were in and out and on our way h More

by gkamp
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaw
Apr 25, 2021 -

Schaumburg Lincoln responded

Thank you so much for choosing Bob Rohrman's Schaumburg Lincoln! Congrats on your new purchase, and let us know if we can be of any more assistance!

April 21, 2021

I would never recommend Joey Greco ! If you don’t look the Lincoln standard then forget about his help . Tom Walters was personable without being pushy and would recommend to anyone looking at Lincoln’s More

by TLCHAMBERS1513
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Walters, Jorge Sanchez
Apr 21, 2021 -

Schaumburg Lincoln responded

Thank you for your feedback! Our goal is to make sure everyone who walks through the door leaves happy, and we are sorry that we fell short of your expectations. Please don't hesitate to reach out to us directly if you would like to share some more detail. Thanks again for choosing Bob Rohrman's Schaumburg Lincoln!

April 20, 2021

Fast and courteous service and Vince kept me well informed of the status of my vehicle. Part had to be ordered and was delivered and installed in a reasonable time. More

by AJH1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fertitta
Apr 20, 2021 -

Schaumburg Lincoln responded

Thank you for your business and this five-star review. We're happy to hear that Vince was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help!

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