Schaumburg Kia

I wish more dealership had the customer service skills this one had. I never felt pressure to buy right now, I went in to test drive A kIA Optima with a Dec. purchase date in mind. Like most dealership this one had. I never felt pressure to buy right now, I went in to test drive A kIA Optima with a Dec. purchase date in mind. Like most dealership they did try to help me make my purchase sooner. But once they understood thsy stayed with my date, and continued great customer service throught out. More

My mother, my sister and I were greeted by a salesman, Bob Ingo, at the Kia Schaumburg dealership today and because of his professionalism, attentiveness and kindness-- my sister went home with a car toda Bob Ingo, at the Kia Schaumburg dealership today and because of his professionalism, attentiveness and kindness-- my sister went home with a car today. Bob not only answered all of our questions (and we had a lot) but he took the time to thoroughly explain the features and benefits of the car, as well as walk us through the functionality and shows us all the gadgets of the car. My family have purchased several cars in the past but never encountered such a kind and attentive sales person. My mother actually asked me if she could tip him because he was so nice. The price of the car was a bit more than what my sister wanted to pay but after the kind treatment that we all received from Bob, we couldn't walk away so we bought it and we are all very excited about the new purchase. I too plan to purchase a car in the next 12 months and I was leaning towards purchasing a Hyundai but Bob totally changed my mind. I will be purchasing a Kia Sportage from him. I hope Bob is still there when I return in 12 months. More

Being in the market for a new car for the first time in 10 years I had an idea of what I was looking with price being a factor. With a number of dealerships located in a small area I set out to see what wa 10 years I had an idea of what I was looking with price being a factor. With a number of dealerships located in a small area I set out to see what was available. Stopping at 6 different dealerships I found the Kia Soul was the car I found the most interesting. My sales rep Susan was professional and engaging without coming across as fake. Having stopped at a few dealerships that day this is not always the case. She took the time to go through all the details of cars that were available and what worked best for me. I stopped in two days later and bought the car. Everyone I dealt with at Kia was pleasant but Susan stood out as helpful and genuine. More

My husband and I have been searching for a new/used vehicle for some time. Our current auto had over 100k miles on it so an upgrade was necessary. We were very different in what we wanted. Being a Volk vehicle for some time. Our current auto had over 100k miles on it so an upgrade was necessary. We were very different in what we wanted. Being a Volkswagon customer forever it was hard for my husband to look elsewhere. I new I wanted an SUV because of the extra space. My husband came into the dealership before me and found a 2012 Sorrento. We came back to look at it together and I immediately loved it! The size was perfect!!! The only thing I was worried about was the financing. My husband and I had a rough year and new that we didn't have the best credit. We are in a rebuilding stage and so many other dealers told us no without even trying. Teddy told us that they deal with a variety of lenders so financing shouldn't be an issue and he was right! We were able to finance and leave with our new auto the same day! I have never dealt with nicer, honest, hard working people in my life. Usually buying a car can be a headache but this was an extremely easy process and everyone was extremely positive during the whole process. I would definitely recommend anyone to Schaumburg Kia for a new or used auto. Anyone there would be wonderful to work with I'm sure, but Teddy went above and beyond what I consider a sales man to do. We may have just found our new "car guy"!!!! Thank you Thank you Thank you!!!! More

I came into the dealership thinking I wouldn't find a car that I liked or wanted to purchase. With Mo's help and recommendations, I walked out with a brand new, fully loaded, 2012 Kia Forte Koup! Besides how that I liked or wanted to purchase. With Mo's help and recommendations, I walked out with a brand new, fully loaded, 2012 Kia Forte Koup! Besides how great my car looks, Mo was very friendly and helpful. He didn't take no for an answer, and in the end, I got a great deal. Thanks so much for your help, Mo! More

my experiance at the dealer was very good,no presure easygoing,and very informative my salesman teddy d.took me out and gave me alot of instructions on my optima as i never had the options as i have now easygoing,and very informative my salesman teddy d.took me out and gave me alot of instructions on my optima as i never had the options as i have now. the dealer also located auto and had it ready for p.u. a day in the color and options i wanted.great job! More

This dealership was one of the finest we've ever been to. The men were personable, very helpful, more than willing to work within our budget and could not have been nicer or kinder. Being two women coming The men were personable, very helpful, more than willing to work within our budget and could not have been nicer or kinder. Being two women coming into a dealership we were apprehensive but, the minute we walked through the door that feeling was gone. they were very respectful and just the best! We had a wonderful experience and will recommend them to everyone we know looking for a car! More

I went to many dealerships to look at cars as well an other Kia dealerships and I felt my sales rep listened to what I was looking for and then tried to explain what cars would suit my needs, vs pushing other Kia dealerships and I felt my sales rep listened to what I was looking for and then tried to explain what cars would suit my needs, vs pushing on me what they wanted to sell. They never pressured me to buy the first day or were just concerned at what price I was willing to pay. They allowed me to shop for a car without all the hassle and pressure with I very much appreciated. More

My husband and I came in to the dealership about 30 minutes before they closed. From the very start the customer service at this location was outstanding! Kyle and Teddy very both extremely polite and minutes before they closed. From the very start the customer service at this location was outstanding! Kyle and Teddy very both extremely polite and patient with us both! They asked questions and more importantly listened to what we were and were not interested in. Both gentlemen offered to stay well past close to take care of us, while never once showing any signs of frustration or annoyance. We ended up buying a new 2012 Kia Optima, which Teddy and Kyle took the time to walk us through every detail and upgrade. It was extremely late and well past closing time by the time we had purchased the car and both gentlemen were still just as thorough, remained professional, kind, and smiling! With out a doubt, Teddy and Kyle went above and beyond for us, made us feel important and made it an overall fantastic experience! We would recommend them to anyone and will definitely be back the next time we are in the market! More

I had the most pleasant experience in purchasing a new car from Schaumburg Kia, Kai made the experience painless and made sure I received everything that I wanted. I couldn't have asked for a better sales car from Schaumburg Kia, Kai made the experience painless and made sure I received everything that I wanted. I couldn't have asked for a better salesmen! He was very friendly and made my feel comfortable from the minute I walked in the door, never once did I feel like I had to buy something, I would most definitely buy another car from Kai and Schaumburg Kia!!! More