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Schaumburg Honda Automobiles

Schaumburg, IL

4.8
2,893 Reviews

750 E Golf Road

Schaumburg, IL

60173

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2,893 Reviews of Schaumburg Honda Automobiles

January 04, 2023

I have purchased many, many cars from many, many different dealerships and by far the Schaumburg Honda's Sales team, particularly, Kevin Hanson is top notched. Kevin went above and beyond my expecta More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Gargano, Kevin Hanson
Jan 05, 2023 -

Schaumburg Honda Automobiles responded

Chris, Thank you! Kevin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaumburg Honda Automobiles.

January 03, 2023

Excellent, great service very helpful, answered all the questions I had. Love the car. Thank you! More

by tina.zulku
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Belen Amador
Jan 04, 2023 -

Schaumburg Honda Automobiles responded

Thank you, Tina! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaumburg Honda Automobiles.

January 03, 2023

Muy buena persona me gusta mucho como me trato y como me explico de mi carro More

by JOSEAGUILA1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Graeff, Antar Alvarez
Jan 04, 2023 -

Schaumburg Honda Automobiles responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again.

January 03, 2023

Threat buying experience- honest and straightforward team who were fair in their appraisal of my trade and offered a good price on the new purchase. More

by NICHOLASMYERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Mucia
Jan 04, 2023 -

Schaumburg Honda Automobiles responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Nicholas, and we thank you for choosing Schaumburg Honda Automobiles!

January 03, 2023

Very professional, knowledgeable and right to the point. Definitely not pushy which we appreciated it. More

by SZEWCZYKJ85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Yang
Jan 04, 2023 -

Schaumburg Honda Automobiles responded

Thanks for sharing your thoughts about your experience with Schaumburg Honda Automobiles. We appreciate your business and hope to see you again soon!

January 02, 2023

Be VERY CAREFUL if you decide to take your car here for service. I took my Accord here in December 2022 for an A1 service; oil change and tire rotation. Tires were not rotated and I know this for a fact b More

by Happy Honda Owner
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Ott
Jan 03, 2023 -

Schaumburg Honda Automobiles responded

Good morning, I am very sorry to hear about your experience and would love to correct the issue for you. Please feel free to reach out to me directly at 847-744-6786 Jeremy Hardman Service Manager

January 01, 2023

Kevin was polite and personal. Knowledgeable about the car. Everyone at Schaumburg Honda were professional!! More

by macraigmile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Kioutas, Kevin Hanson
Jan 03, 2023 -

Schaumburg Honda Automobiles responded

Thanks for your feedback on your recent visit to Schaumburg Honda Automobiles. I'm glad to hear that Kevin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

January 01, 2023

Outstanding service. Anthony was GREAT! Everything was done perfectly and in schedule. Would go back. More

by Marymerri3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Gargano
Jan 03, 2023 -

Schaumburg Honda Automobiles responded

Thank you! Anthony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaumburg Honda Automobiles.

January 01, 2023

The sale person nice fiancé and Avery thing is good yes I’m can buy next time More

by GABRIELLE_DONATELLI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lis
Jan 03, 2023 -

Schaumburg Honda Automobiles responded

Gabrielle, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

December 31, 2022

The paper work timing turn around was great. The sales person ms.Stella answered all our questions satisfactorily More

by CT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stela Sonic
Jan 03, 2023 -

Schaumburg Honda Automobiles responded

CT, Here at Schaumburg Honda Automobiles, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Stela, and it was a pleasure having you at the dealership. We appreciate your review!

Jan 10, 2023 -

CT responded

Hi Mike, When I discussed the pricing details with Stela on the day we purchased this Honda CR-V EX-L, she mentioned that every new honda that schaumburg honda sells has the following mandatory packages. Honda Protection Package Pulse Braking System Banyan Smart Link Xzilon Interior and Exterior Protection Package. When I checked my papers, I do not see any documents for these packages. After talking with Stela yesterday, I was told that Banyan Smart Link and Xzilon Interior and Exterior Protection Packages were not included. When we finalized the deal with you on December 26th 2022, you or nobody from your office clarified this. I was under the impression that since all these are mandatory packages, they were all included. I was told by Stela that you would call me to resolve this issue. I haven't yet received any call so far. I hope you will do the needful to convert my frustrations to the satisfactory experience so that I can come back to your dealership for my future car purchase again. Thank you

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