Schaumburg Honda Automobiles

Outstanding Service Advisor! Janet Estrada went out of her way to help me when I brought my 2014 Honda Accord in for service because of the "check engine light" warning. She kept Janet Estrada went out of her way to help me when I brought my 2014 Honda Accord in for service because of the "check engine light" warning. She kept me informed and patiently addressed my concerns. When it became apparent that I would need a loaner car, she took care of all the details and got me on my way as quickly as she could. I'm someone who does not understand much about cars and Janet made me feel comfortable with everything that was going on. I also want to give kudos to Service Manager Tim Stuart. He, too, took time to talk with me when I returned to pick up my car. Overall, Schaumburg Honda Service Department is excellent! More

Easy, positive, transparent experience We traded in our lease for a new lease with our same dealer as the original , Mike Lis. The whole process was a pleasure, like dealing with an old fri We traded in our lease for a new lease with our same dealer as the original , Mike Lis. The whole process was a pleasure, like dealing with an old friend. Mike was very receptive and extremely well-informed and forthright with pricing information. More

Second car from Mike Lis I was so pleased to hear Mike Lis was back at Schaumburg Honda...The first car I leased from him was a painless and straight forward deal....I sought I was so pleased to hear Mike Lis was back at Schaumburg Honda...The first car I leased from him was a painless and straight forward deal....I sought him out for a new Honda lease and it was as positive as my first lease....I strongly recommend Mike Lis... More

Great experience We had a great experience with Mike Lis. He leased my last car to me 3 years ago, and was so great that I wanted to make sure I went back to him. Ther We had a great experience with Mike Lis. He leased my last car to me 3 years ago, and was so great that I wanted to make sure I went back to him. There's the stereotype of getting swindled at the car dealership (especially for women), but I've never felt swindled by Mike. It's really nice not having to come in with your guard up. More

Couldn't of gone easier My wife and I were so lucky to have Mike Help us with her recent purchase of a 2013 Honda CR-V. It was helpful kind and courteous. He pointed out ever My wife and I were so lucky to have Mike Help us with her recent purchase of a 2013 Honda CR-V. It was helpful kind and courteous. He pointed out every thing we needed to know, and then some. He answered all of our questions with efficiency and professionalism. I hope he stays there a long time so we can make our next purchase with him. Schaumburg Honda has a superstar and his name is Mike Gargano. Thanks again!!!! More

Best car buying experience for my husband's car John had sold me my last 3 cars, and so 2 days later he sold my husband a new car, too. My husband and I discussed that John could help us pick the v John had sold me my last 3 cars, and so 2 days later he sold my husband a new car, too. My husband and I discussed that John could help us pick the vehicle that was best for my husband's work and for our my family. My husband instantly felt comfortable with John's relaxed and honest demeanor helped me feel at ease. John was extremely knowlegeable about the different Honda models. His showed us the value of the AWD system and helped us understand how all the new electronic gadgets work. Thank you to Honda and John for helping us! More

Satisfied Customer! Chaz Rothman provided excellent customer service! He informed us of various options and was persuasive without being pushy. We appreciated the time h Chaz Rothman provided excellent customer service! He informed us of various options and was persuasive without being pushy. We appreciated the time he took with us during multiple visits to the showroom. We are returning Honda customers and will continue our relationship with Schaumburg Honda. More

Broken promises, unusual practices Tried giving a deposit to hold a vehicle, yet they would not take one, surprisingly. However, they promised to "hold" the vehicle. OK, sure. Then, two Tried giving a deposit to hold a vehicle, yet they would not take one, surprisingly. However, they promised to "hold" the vehicle. OK, sure. Then, two days before we were scheduled to come and see the vehicle and purchase it, we get an email saying the car has been sold. This is after working and agreeing to rough estimate numbers and even discussing taxes and financing. Needless to say, this was a huge disappointment and let down for us. I would not recommend this dealership as a result of it. More

The A-Team I went into the dealership looking for a car that was going to fit my budget and needs. I came out with not only a vehicle that I am extremely happy I went into the dealership looking for a car that was going to fit my budget and needs. I came out with not only a vehicle that I am extremely happy with (2016 Honda Accord Sport) but also received the ultimate car buying experience. Boti Maruta was referred to me from a friend and have to say I've never met a better "Salesman" before. He treated me like a friend, listened to what I said, and showed up in a way that most people don't. I wanted someone who would get in the boat and row it with me, not tell me what I wanted to hear, and he did just that. Once I had made the decision to buy Alan Rebledo (Finance Manager) made the process even smoother and got me out the door quickly. This dealership clearly knows how to relate to their customers and I would highly recommend anyone to visit them. 10/10 More

Stuck up arrogant people I went to this place because I had already bought a car from here some years ago but this time I was extremely disappointed by the service rendered by I went to this place because I had already bought a car from here some years ago but this time I was extremely disappointed by the service rendered by the guy called "Big Mac". He was constantly asking me ridiculous personal questions like if I am a citizen or not or when will my green card expire etc,. No attempt was made to even show me the cars instead this guy kept saying you get this you can't get that....apparently these people have too much business and don't need more customers! I was so offended that I walked out and decided not to buy a Honda altogether! I have been a life long user of Hondas but because of this dealership I decided to get a Toyota! Will never ever recommend anyone going to this place!!! More