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Schaumburg Honda Automobiles

Schaumburg, IL

4.5
2,959 Reviews
Welcome to SchaumburgHondaAutos.com! At Schaumburg Honda Automobiles, we have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you! Bob Rohrman Auto Group has been in business for more than 30 years and 26 dealerships ago, started the Bob Rohrman Auto Group based on the single proposition that the customer is the most important person at the dealership. He realized long before research companies created customer satisfaction surveys that the only way to keep a business thriving was to treat your customers well. If you see a car you like on our website, don't wait! Our super sales team is waiting to hear from you! Call us today to schedule an appointment, or stop by our Schaumburg/Chicago/suburban Honda dealership today, before your new Honda is gone! Schaumburg Honda is conveniently located outside of Chicago, just off Highway 53 near the Woodfield Mall in Schaumburg, Illinois. We are easily accessible to the surrounding metro areas, including Palatine, Hoffman Estates, Barrington, Arlington Heights, Long Grove, Buffalo Grove, Addison, Naperville, North Aurora, Roselle, Bloomingdale, Itasca, Streamwood, Elmhurst, Northlake, Lincolnwood, Franklin Park, Elgin, Des Plaines, Park Ridge, St. Charles, Downers Grove, Wheaton, Inverness, Huntley, Batavia, Lake Zurich, Mundelein, West Dundee, Bartlett, Crystal Lake, Gurnee, Westmont, Maywood, Oak Lawn, Evergreen Park, Hickory Hills, Palos Hills, Lemont, Lockport, Homer Glen, Bolingbrook, Aurora, Rolling Meadows, Mount Prospect, hanover Park, Elk Grove Village, Wheeling, Prospect Heights, Riverwoods, Deerfield, Kildeer, Lincolnshire, Vernon Hills, Hawthorn Woods, Carol Stream, Lombard, Glen Ellyn, Berkley, Bellwood. Schaumburg Lincoln is located at 750 E. Golf Road Schaumburg Illinois. You can also call us to schedule an appointment with one of our sales representatives at (866) 849-0775. We look forward to helping you find the perfect new Honda! We appreciate your business and look forward to serving you at our Chicago Honda dealer soon! It's the collective promise of everyone at the Honda Motor Company - from our trusted service advisors and expert technicians, to the voice on the other end of the line should you call - that we'll be there for you and your Honda wherever, whenever, if ever, you need us.
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750 E Golf Road

Schaumburg, IL

60173

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Showing 2,959 reviews

June 15, 2010

I bought a 2010 Pilot last September, and had a great experience when buying the car. I even bought the extended warrenties and the free oil changes for life. I have since brought the car in twice fo More

by JMSmith
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Service Manager, Paul Seiden
Jul 06, 2010 -

Schaumburg Honda Automobiles responded

Let me introduce myself. I am Paul Seiden and I am the Service Manager for Schaumburg Honda Automobiles. I've taken the liberty to review the original work order and I'd like to address your concerns. Your 2010 Pilot is set up with a Maintenance Minder System which indicates which maintenance is due at specific period of time not mileage-with the exception of the differential fluid. At the time of your service visit your Maintenance Minder indicted a "B" a "1" and a "6". The letters and numbers indicate different maintenance items at different costs. Your estimate at the time of write up was B-$99.95 1-$24.90 and 6-$99.95-and it appears you authorized an oil change and a rear differential service (6). The tire rotation (1) and the B service were noted on the invoice for future service. I apologize if there was any discussion regarding your warranty and not changing your differential fluid. I have retrained this advisor due to your comments and concerns and would never want a customer to feel pressured into performing maintenance. I'd prefer to handle your remaining service visits personally to avoid any confusion,answer any questions as to what maintenance needs to be done,why it needs to be done and how much it costs. I'd appreciate if you'd consider our Service Department again, and I will do whatever it takes to earn back your business.

June 09, 2010

I found the experience with this dealership to be one of the best I have had since I started buying cars along time ago. I would highly recommend this dealership for its professionalism and courteous manner More

by pete_holland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martinez
May 30, 2010

We purchased our car with Jim Martinez this weekend and true to everybody positive responses, we also had a pleasant buying experience considering the fact that this was our first car purchase. Very prompt More

by harryjean2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM MARTINEZ
May 27, 2010

I really appreciated Jim's friendliness and the fact that he wasn't pushy. He was knowledgeable about the vehicle that I was purchasing. Jim also considered my price range and the type of vehicle I was loo More

by hsc30north
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martinez
May 23, 2010

very friendly atmosphere. no BS. got right down to priceing.very clear on explaining equipment on car. this is a second rohrman purchase. will definately return when in the market for another car. wil More

by jfrocketman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
craig hedeen &jimmartinez
May 18, 2010

The experience, so far, was fine. I was contacted the same day I entered an Internet request, and have been contacted periodically until we purchased the car yesterday. I have called both the sales rep More

by BCJLD2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martinez
May 18, 2010

Purchased my fourth vehicle from Schaumburg Honda. Excellent experience from the initial online inquiry to purchase. Jim was very helpful and I was able to purchase a new Accord with the features that More

by nayers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martinez
May 09, 2010

I did a test drive of a Honda Accord at another dealership and Schaumburg Honda was one of the dealerships I called to get an Internet quote. The salesman came on the line and when I told him what More

by bdorch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Martinez
May 24, 2010 -

Schaumburg Honda Automobiles responded

Brad, My name is Jim Martinez and I am the Internet Director here at Schaumburg Honda. I want to thank you for bringing this to my attention. I have researched our correspondence and have found that you dealt with a salesperson that is no longer on the Internet Team. I apoligize for the way you feel you were treated. I have just recently acquired this position and am making great strides to improve our quality of service. Sincerely, Jim Martinez

May 06, 2010

Scott could tell the first time I came into the dealership that I was just gathering information and I was not ready to purchase yet, so he didn't push me too much and backed off politely when it w More

by brsquilt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Carson
May 04, 2010

Great dealership, everyone is very friendly. I felt they gave me a good deal and didn't try to mislead me as a female buyer. This is about this form - if the form is this specific to fill out I'm surpri More

by ldisher27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Piscopo
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