Schaumburg Ford

I’ve had work done here on both my Subaru Outback and my wrx, as well as my parents cars. Always good friendly service and technicians do good work wrx, as well as my parents cars. Always good friendly service and technicians do good work More

My car was promised to be ready by 1PM. What a great surprise when I was notified at 10:45 that my repairs were finished! I had a very busy schedule that day and getting my car back earlier than expec surprise when I was notified at 10:45 that my repairs were finished! I had a very busy schedule that day and getting my car back earlier than expected made my day much, much better. Thank You! More

I had a horrible experience with the service area when my car broke down no calls were initiated and my calls were always going into a full message voice mail. Then when I’m dealing with having to get a car car broke down no calls were initiated and my calls were always going into a full message voice mail. Then when I’m dealing with having to get a car I have to use this dealership I was disappointed to say the least. More

I arrived on time for my 9 am appointment for an oil change and to check a recall on the air bags. After no one came out to advise me of what was happening to my car, at approx 11 am I went to the wind change and to check a recall on the air bags. After no one came out to advise me of what was happening to my car, at approx 11 am I went to the window to inquire. I was told someone would be out to talk to me. This happened to me 3 additional times when I finally demanded to speak to either whomever was working on my car or a manager. Mind you, I had now been waiting for almost 4 hours. Needless to say, I will not be bringing my car back as I have never been treated like this and I would not expect anyone to be treated in this fashion. I finally pulled out of the dealership at 1:15 in the afternoon. More

Was pretty fast. Staff were flexible with last minute change with appointment. Didn’t get the usual car wash though. change with appointment. Didn’t get the usual car wash though. More

Great friendly employees,all are happy to assist in the needs of the customer on their car issues needs of the customer on their car issues More

They were very professional fr. The adviser to the cashier. I would recommend to others. cashier. I would recommend to others. More

I only needed an oil and filter change at this time. I asked how long, about an hour? My reply was, about an hour. It was an hour and ten minutes, I was good with that. Thank you asked how long, about an hour? My reply was, about an hour. It was an hour and ten minutes, I was good with that. Thank you More

Completed ahead of plan and was very courteous. No follow up needed to get car done up needed to get car done More

it was lie after lie levent said at one point my car was 75 percent done just had to wait for a smoke test to make sure it was ok but he said i could most likley get the car the next day just call him but l 75 percent done just had to wait for a smoke test to make sure it was ok but he said i could most likley get the car the next day just call him but l called and called he never got back at the end of the day he called and said it was 1400 but they had to get a smoke mechine from some where else two days later he called at 5pm and said you are going to be mad at me but now it is 5500 and it will take two weeks i had alli could take this allstarted sept28 and i got my car out of there look there is so much more if any one wants to know reach out to me More