Schaumburg Ford

I camed into the dealership to buy a used Ford Edge. Nick was extremely knowledgeable and friendly. Nick and the rest of the staff all helped to make us feel welcome and made the buying experience enjoyable. was extremely knowledgeable and friendly. Nick and the rest of the staff all helped to make us feel welcome and made the buying experience enjoyable. The price I got was competitive and all of the employees are willing to answer all of questions that you have during and after the sale. I would definitely recommend this dealership. More

I love this Dealer. The service Department is awesome, I never have to worry about the quality. I know it will be top notch Tom is a wonderful Service Manager . He is up front and honest about the work t never have to worry about the quality. I know it will be top notch Tom is a wonderful Service Manager . He is up front and honest about the work that needs to be done and what can wait. I will continue to use this dealer for all my Ford needs. More

I was very impressed with the great service in every aspect. They were very quick, responsive and informative on every subject or question at hand. I felt very comfortable there even though it was pre aspect. They were very quick, responsive and informative on every subject or question at hand. I felt very comfortable there even though it was pretty busy on a Saturday things went by very smoothly. All I can say is I wish other dealers were more like Schaumburge Ford. Then there would be a lot of happy customers. Also the general manager Mike S. was very helpful and informative. He also really made sure to stay within my budget/range while getting me the best car possible...I say A++ for the whole place and the people More

I started bringing my vehicle here for service in 2006 and will always bring it back as long as Mister Ariel is apart of their family. What I appreciate the most is the HONESTY and the QUALITY of the wo and will always bring it back as long as Mister Ariel is apart of their family. What I appreciate the most is the HONESTY and the QUALITY of the work done. Thank you Schaumburg Ford and Ariel for taking great care of my money maker. You have a customer for life. More

Nick was very helpful. One of the best car-buying experiences I've ever had. I purchased a 2011 Fusion Hybrid. There was a great selection of cars, and Nick was very knowledgable. The finance mana experiences I've ever had. I purchased a 2011 Fusion Hybrid. There was a great selection of cars, and Nick was very knowledgable. The finance manager Ideen was exceptional; very friendly. I visited several other dealerships, and this one was by far the best dealership. More

The reason we rated Bob Rohrman Schaumburg Ford with all 5's is: We have never had any problems with dealership. They are the best one that we have found in the Chicago Metro area. Ariel and the entire s 5's is: We have never had any problems with dealership. They are the best one that we have found in the Chicago Metro area. Ariel and the entire service department answer my questions even the ones that there is a noise in a area they fiind it and get it fixed. We used another dealer that is less than 2 miles from our house, whe were so unhappy that we are more than happy to drive the 20 plus miles even for an oil change. More

I was working with two dealers trying to locate an EDGE SE under $30k. I stopped at Schaumburg Ford first and they were straight forward, showed the invoice pricing and gave me way more than I anticipated SE under $30k. I stopped at Schaumburg Ford first and they were straight forward, showed the invoice pricing and gave me way more than I anticipated on my trade. Unfortunately, they didn't have a color in stock that I liked. I decided to try Niles since they had the car I wanted in stock. They were a 1 star experience. Called back Ismael and he worked on locating a car that I wanted. Came into dealership on Thursday to sign paperwork and then picked up the car on Saturday morning. Amazingly fast closing process. Arrived at 9am, did a test drive and were done with the financing guy and driving off the lot by 10am. Present extended warranty options in non-pressure way, upfront on pricing and respected my time. No games. One of the best car buying experiences out of 6 I've bought. Would definitely recommend. More

I brought my 2002 Focus in for service and Lou helped me out. The cost of the work was $1430 Lou explained to me his own personal story of how he gave his kid his old car and how putting the money in will g out. The cost of the work was $1430 Lou explained to me his own personal story of how he gave his kid his old car and how putting the money in will go allong way. He never pressured me and was very understanding about the cost of the repairs and said "think about it and get back to me" This was great because most service people would just say the cost is the cost do it or don't I don't care. Thanks again Lou. I appreciate help and kindness. More

Mike was very knowledgable about the vehicles I was asking about. Very patient with me when I narrowed it down to the F150. I wasn't sure about which color to go with and what liter I wanted in the V asking about. Very patient with me when I narrowed it down to the F150. I wasn't sure about which color to go with and what liter I wanted in the V-8 motor. I also spoke with another salesaman by the name of Nick. He was also very helpful when I requested information about caps and bed liners. Today I brought my truck in for the "Protector package A". I was brought back home after the drop off. The driver was very nice and asked if I would need to be picked up when my truck was ready. Tom the service person I was dealing with was very nice and informative. He kept me up to speed on the progress of the truck. Turns out it took a bit longer than anticipated. That was okay because I was called well in advance of the expected ready time. I like to be kept in the loop about progress. That was very much appreciated. Overll my experience with Schaumburg Ford was one worth recommending to people who are shopping for another vehicle. More

They are fine until after the sale, then they would prefer you do not exist. I was lied to, and my car payment for the car I traded in was late, due to their incompetence. I would never shop there agai prefer you do not exist. I was lied to, and my car payment for the car I traded in was late, due to their incompetence. I would never shop there again or recommend them. The finance person actually lied to me about the warranty. The entire experience has been a joke. More