Schaumburg Ford

Fast and accommodating Forgot my coupon. They honored the price . Explained problems with my car but did not push anything! Been going here forever ! Don’t even have a ford Forgot my coupon. They honored the price . Explained problems with my car but did not push anything! Been going here forever ! Don’t even have a ford but the husband does . They have no problem servicing both ! More

Fusion Service Jose Rivera was Terrific. Friendly, knowledgeable and Polite. Nice Guy, Nice Service! We’ll be here again. Nice waiting area. Promt response to questi Jose Rivera was Terrific. Friendly, knowledgeable and Polite. Nice Guy, Nice Service! We’ll be here again. Nice waiting area. Promt response to questions. Good Stuff! More

Great experience!!!!!! A pleasure to to business with!!! Our salesman Nick was the best!!!! Very happy with how we were treated I highly recommend checking them out if you a A pleasure to to business with!!! Our salesman Nick was the best!!!! Very happy with how we were treated I highly recommend checking them out if you are looking for a new or used car More

Opportunity awesome they'll get YOU into A CAR ! THANKYOU! We'll Im HAPPY to deal with such great people at Bob Rohrman Schaumburg Ford. THANKYOU Bebe she great also Victor Aguilar, Awesome! Ok ok! We'll Im HAPPY to deal with such great people at Bob Rohrman Schaumburg Ford. THANKYOU Bebe she great also Victor Aguilar, Awesome! Ok ok! More

Oil change I came to this dealer to have my oil change on my Ford Edge . Tom Martin was my service advisor . He is very knowledgeable and answered all my quest I came to this dealer to have my oil change on my Ford Edge . Tom Martin was my service advisor . He is very knowledgeable and answered all my questions . The service was done properly and very fast . They even washed my car as a courtesy without me asking . This was my second time going there and even though is not close to where I live , I will keep going there. Their professionalism and promptitude gained my trust and I highly recommend their services More

New Car Purchase I came back to Schaumburg Ford Roherman because of my sales consultant, Nick Magdalin. I was thrilled with the process and his integrity while treatin I came back to Schaumburg Ford Roherman because of my sales consultant, Nick Magdalin. I was thrilled with the process and his integrity while treating me like I am special. The process went fluidly from choice to negotiation to sale. I have recommended this dealership andNick to anyone who is in the market for a car. More

Poor customer service Very disappointed on the service that I received I will not be returning nor will I refer anyone to this dealership. The manager at this location does Very disappointed on the service that I received I will not be returning nor will I refer anyone to this dealership. The manager at this location does not care about making sure that his customers are happy I guess unless they purchase a brand new car. More

Oil change The service was good but I noticed when I got home they didn’t put a new sticker in my car. Plus it was a really nice day it would have been nice to h The service was good but I noticed when I got home they didn’t put a new sticker in my car. Plus it was a really nice day it would have been nice to have run my car through the car wash. Just saying. More

Oil change and new tires Quick , on time, service done well. Oil changes are a little more expensive than other places, but I felt like they looked at my car detail. The tire Quick , on time, service done well. Oil changes are a little more expensive than other places, but I felt like they looked at my car detail. The tires were a good deal also. More

Things aren’t like they used to be! Have dealt with this dealer for years. However most recent experience wasn’t as what I expected. Couldn’t help but feel I was getting the old salesman Have dealt with this dealer for years. However most recent experience wasn’t as what I expected. Couldn’t help but feel I was getting the old salesman to manger tag team. After all was said and done found there were 6 credit inquiries on mybSs #. The salesman assured me this would not be nor was done. In contrast to his “word” letters I’ve received from various lenders shows differently. Reached out to one of the Corp. persons and did get a response. Unfortunately the suggestion Re any help brought me right back to a person tied in either original reps. Although a car was purchased I felt it would have been better to walk away from the deal. Again have leased and bought several cars from this dealer but this last one could be the final one. More