Schaumburg Ford

Excellent staff, professional and polite! Couldn’t ask for a more friendly experience. Pat went out of his way for us and our time was valued which is a unique dealership experience. for a more friendly experience. Pat went out of his way for us and our time was valued which is a unique dealership experience. More

Mark the service advisor he’s a great guy, very pleasant and humble to talk, I would like to recommend him. My visit was great and will visit again and humble to talk, I would like to recommend him. My visit was great and will visit again More

I have bought two cars through Bebe Alammar. Bebe listened to my needs and wants, to help me find the perfect car for me twice! Bebe is very professional and trustworthy. I would recommend her to all listened to my needs and wants, to help me find the perfect car for me twice! Bebe is very professional and trustworthy. I would recommend her to all my friends. Bebe makes the car buying process easy and is very informative. More

I can not understand they are not communicate with the customer. 1. They are not explain detail 2. They didn't explain can not test drive customer. 1. They are not explain detail 2. They didn't explain can not test drive More

I'd like to say service manager and technician was awesome to handle my truck. 1. Fast finished 2. Respond right a way 3. Handling 4. Recommendation. awesome to handle my truck. 1. Fast finished 2. Respond right a way 3. Handling 4. Recommendation. More

Very good experience today. I came in for a oil change and t ire rotation. There was a vibration from underneath my vehicle from I think the last oil change. I thought maybe the tray on the bottom of the vehicle ire rotation. There was a vibration from underneath my vehicle from I think the last oil change. I thought maybe the tray on the bottom of the vehicle was not but back correctly but it seems fine now. Thank you. More

Friendly service staff. All of my expectations were met. The vehicle was finished in a timely manner. I would definitely recommend this dealer to my friends and family. The vehicle was finished in a timely manner. I would definitely recommend this dealer to my friends and family. More

Tom is a highly professional employee and very courteous, answers all of my questions and provides excellent customer service. He always explains the service required on my vehicle and why it’s important, he answers all of my questions and provides excellent customer service. He always explains the service required on my vehicle and why it’s important, he is a valuable asset to your dealership. More

Bought the first one I drove! I did my research for 6 months before deciding which SUV's I wanted to test drive. I started with looking at Mazdas, then Toyota's but came full circl I did my research for 6 months before deciding which SUV's I wanted to test drive. I started with looking at Mazdas, then Toyota's but came full circle to the first truck I bought and that was a Ford. I loved my Explorer that I had for 16 years and after driving the Escape I was very pleased to find it amazing in comparisson to the "Non-American made cars". The interior is roomy and perfect comfort of the drivers seat for me. After 3 back surgeries I need comfort and the Escape seat has everything some of the other vehicles did not. I especially love the heated seats. When I describe certain things is is not, I like this, or I like that, it is always love it! Pat was a good salesman. He did not try to over sell me. I think he knew, after I test drove the Escape that I knew that was the vehicle for me and if he did not sell it to me I was going somewhere else for the very same one! He helped direct me into financing and was respectful in every manner. Kudos to Robert Rohrman,(which I think sounds better than Bob). I know Bob makes it more personable but Robert Rohrman is a more dignified name! Hats off to Gil, Alex, Tachashi, Pat and Karla, who was the first person I spoke to. I will recomend this dealership to anyone! More

Need spare key fobs. Evans told me he could get me spare key fobs for a truck our company owns. He said it would take about 1 hour. He delivered what he promised. Every Evans told me he could get me spare key fobs for a truck our company owns. He said it would take about 1 hour. He delivered what he promised. Everyone I came in contact with on this visit was very friendly, helpful, and professional. More