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Schaller Honda

New Britain, CT

4.5
840 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles. Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect. That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road. For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
Contact Dealership

1 Veterans Dr

New Britain, CT

06051

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Showing 840 reviews

April 19, 2025

Purchased a new pilot and great service. The manager and sales person provided great service. More

by rodney_denson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Schaller Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

April 19, 2025

Very quick and communicative, good transparency with delivery time and costs. Process was simple and understandable. More

by Indus
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaymee
Apr 19, 2025 -

Schaller Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Schaller Honda!

April 16, 2025

We purchased a 2025 Honda CR-V hybrid and had a great experience with the saleswoman, Sarah. My only issue was the finance guy, Eliezer Valdes. I told him multiple times, loud and clear, that I did not w More

by djab203
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Boucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Peschke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Schaller Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 16, 2025

Amazing customer service JJ went the extra mile with helping me purchase my vehicle definitely recommend his expertise. More

by CRivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Boucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Schaller Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 06, 2025

Had a great experience at Schaller. They made buying a car very easy. Frank was awesome and had our paperwork all ready for us. Lori our salesperson was phenomenal. She was very knowled More

by rosey650
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori
Apr 06, 2025 -

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 04, 2025

JJ is amazing, everything went smooth. Super Satisfied with everything and most importantly I LOVE MY NEW CAR!! More

by lakeyam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Schaller Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 03, 2025

Schaller Honda provides excellent customer service with friendly and knowledgeable staff. The buying process was smooth, and they ensured I got the best deal. I highly recommend them for a hassle-free car More

by mohanrajmcad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Schaller Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 02, 2025

Jaymee was awesome to deal with, from the test drives to the low pressure sales approach, to seamless negotiations, this was overall a great experience More

by renaud.rebours
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaymee
Apr 02, 2025 -

Schaller Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 02, 2025

Note that Laurie was first one to show me the new cars. Purchase process was straightforward. More

by CJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Schaller Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 02, 2025

It was a quick and easy process. Everyone we came in contact with was friendly and helpful. More

by curleblu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Peschke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Schaller Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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