Schafer Chevrolet

Professional and Friendly We found the vehicle we purchased online and did not know Eric Steward or Schafer Chevrolet. We found the experience of purchasing out 2012 GMC to be We found the vehicle we purchased online and did not know Eric Steward or Schafer Chevrolet. We found the experience of purchasing out 2012 GMC to be relatively quick and done in a friendly and professional manner. Given that we live over in Traverse City we are not likely to visit Schafer very often, but would certainly recommend them. We are a satisfied customer. Peter Aseritis 1/16/2018 More

Cabe was a great sales man We went all over to Bay City to Standish to go to local town and get the best deal. They were so nice and had a lot of great information on the sale. We went all over to Bay City to Standish to go to local town and get the best deal. They were so nice and had a lot of great information on the sale. Keep up the wonderful work More

Simple no hassle purchase Eric was great. Nice and easy going took whatever for a test drive no problem. Boom boom done. Super hassle free and competitive pricing. Got it on Su Eric was great. Nice and easy going took whatever for a test drive no problem. Boom boom done. Super hassle free and competitive pricing. Got it on Sunday they delivered it on Monday to me. Made it super easy. More

Beware of hidden purchase costs. Good price, pretty good service, but disappointed by dealership’s mandatory CDC Theft accessory charge ($229.00) on a used car. CDC Theft cost might Good price, pretty good service, but disappointed by dealership’s mandatory CDC Theft accessory charge ($229.00) on a used car. CDC Theft cost might be reasonable on a new car, but should be up to the buyer’s discreation, if they chose to purchase it. More

Excellent Service I had a wonderful experience with Schafer. I worked with Patrick who was extremely helpful and accomidating. Everyone I spoke with was very friendly I had a wonderful experience with Schafer. I worked with Patrick who was extremely helpful and accomidating. Everyone I spoke with was very friendly. Patrick stayed in contact with me to make sure my purchase went through without any issues. Highly recommend this dealership and staff. More

'14 Ford Escape The representative, Sheri Mums was excellent to work with. Great customer service through the sales process. The SUV was in great shape and fairly The representative, Sheri Mums was excellent to work with. Great customer service through the sales process. The SUV was in great shape and fairly priced. B More

Mandatory $229 surcharge on all vehicles You are forced to pay $229 for window etching and a protection plan. We asked to have the fee removed because we were not interested in the service. J You are forced to pay $229 for window etching and a protection plan. We asked to have the fee removed because we were not interested in the service. Joseph insisted that it was mandatory on all vehicles. Even the fine print on their 'certificate' of coverage says it's voluntary. Not sure who is correct, Joseph or his own paperwork and policy. Let me tell you about the 'certificate', it's a generic form that anyone could print at home. There is no signature from the dealership or the company issuing the coverage. On top of that, the company providing the coverage is not list, nor is any contact information for claim submission. Very dishonest. More

Stress-Free Car Buying Experience Very knowledgeable, friendly salesperson. Felt no pressure to buy. Sent close-up pictures beforehand so we could look at minor flaws in case any were Very knowledgeable, friendly salesperson. Felt no pressure to buy. Sent close-up pictures beforehand so we could look at minor flaws in case any were dealbreakers. We purchased the car and he made sure everything was squared away, ordering a new radio antenna to replace the missing one an helping us set up the hands-free dialing. Would definitely recommend to anyone looking to buy a car and would tell them to ask for Joseph C. More

Very good experience. Cade was very helpful and communicated well to make sure we were able to get everything taken care of and the vehicle purchased in a very timely mann Cade was very helpful and communicated well to make sure we were able to get everything taken care of and the vehicle purchased in a very timely manner. More

Great to work with This is the 3rd vehicle purchased from Kasey in a short period of time. We were looking for something very specific for the last two and Kasey worked This is the 3rd vehicle purchased from Kasey in a short period of time. We were looking for something very specific for the last two and Kasey worked diligently and found us exactly what we were looking for. Couldn't ask for anything better. More