
Scenic Subaru
Mount Airy, NC
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Never ever ever sign the bill of sale unless everything agreed is captured in writing. I found a mistake on the agreed upon price v. that on the official bill of sale and we were offered a service plan to agreed is captured in writing. I found a mistake on the agreed upon price v. that on the official bill of sale and we were offered a service plan to offset the discrepancy rather than updating the contracts…Apparently what I understood as an agreement was a “might” happen and I pursued for 6 months to find out that both my wife and I “misunderstood” them. We’ve Bought a number of cars and the experience is usually pretty standard, but can’t put a price on integrity. I’m an advocate of spending money locally, but in this instance…may be worth the drive to Winston-Salem More
The salesman that I had was really great. However when it came time to try to make a deal the sales manager treated memterible.. He acted like he was doing me a favor by dealing with me...Would never rec it came time to try to make a deal the sales manager treated memterible.. He acted like he was doing me a favor by dealing with me...Would never recommend them to any one! If you are looking for a new car DO NOT GO TO Scenic!! More
The service of my car went as expected. No surprises and communication was excellent. Everything was fine and I will return when I need my car services. communication was excellent. Everything was fine and I will return when I need my car services. More
Nice polite sells staff. Clean well laid out lot and buildings. Easy to get to and out of. Helpful non pushy staff willing to help you get what you want without trying to talk you into upgrades buildings. Easy to get to and out of. Helpful non pushy staff willing to help you get what you want without trying to talk you into upgrades More
We bought our Forester on Sept 30,2020 and was pleased with Scenics handling of the purchase.We had our first oil change and tire rotation in Feb. and was very pleased with the service dept. We actually d with Scenics handling of the purchase.We had our first oil change and tire rotation in Feb. and was very pleased with the service dept. We actually did not expect a car wash with it so that was a nice surprise. More
Very nice staff and very nice facility. Dustin is super friendly and very knowledgeable. Good selection of cars to choose from. Nice staff in service as well. friendly and very knowledgeable. Good selection of cars to choose from. Nice staff in service as well. More
A major turnaround in my North Carolina driving experience I owned a 2017 Subaru Forester with 41,000 miles -- a terrific and reliable companion in mid-Missouri but once in High Point, I cowered behind far bu I owned a 2017 Subaru Forester with 41,000 miles -- a terrific and reliable companion in mid-Missouri but once in High Point, I cowered behind far busier roads and a significant uptick in vehicle density once in High Point. Having helped with down payments for my son's Honda-lovin' family, (hey, I tried, I stood on my Subaru pulpit and preached like anything ...) I thought, "Grandmother needs new wheels!" Thursday I conferred with Miss Diane whose smart and delightfully warm expertise convinced me this was THE dealership to test drive a 2019 pearl white Outback. (And I checked other online reviews which backed up her enthusiasm.). Saturday morning, I met Brad; after a life-altering test drive with Blind Spot and Lane Assist working their magic, we talked numbers over a mound of of fax paper. We agreed. So did my bank (USAA). We shook hands, I gave my lovely blue Forester a pat and smile for her many miles of service to me and I know many miles of reliable service to a new owner, and I drove happily away in "La Paloma," my white Outback, One or two "disconnects" with their service department (nothing major, or I would write about it!) were resolved with immediate communication from Brad and Diane; I thank them and the design and manufacturing teams at Subaru for my new 'ride' as I negotiate the busy Middle Atlantic states with renewed confidence and delight. More