Scenic Chevrolet

WONDERFUL SALES STAFF Whitney was a pleasure to work with and very understanding in my situation, She made it very fun and exciting. Chris the desk manager went above and b Whitney was a pleasure to work with and very understanding in my situation, She made it very fun and exciting. Chris the desk manager went above and beyond to help me get into a payment I could afford and Kevin in finance did a outstanding job felt like I've known him for years. Will recommend Whitney, Chris & Kevin to all my friends and family. More

A PLEASURE TO DO BUSINESS WITH!!! I bought a 2003 Mercury Sable from Evan the other week and i just want to say that i couldn't be more happy. I told Evan what i was looking for and he I bought a 2003 Mercury Sable from Evan the other week and i just want to say that i couldn't be more happy. I told Evan what i was looking for and he did not waste anytime showing me something a close to what i was looking for as possible. He also worked with me to make sure the car was within my budget too. The car was gassed up, and SPOTLESS when i took delivery. I would recommend this dealer to anyone looking for any vehicle. If you are in the market for a new or used car or truck ask for Evan and he will go the extra mile, i couldn't have asked for a better salesman. More

Shady Dealer They reduced the price and then added the doc free back in. So i payed for two doc fees when i bought the car. After reading other reviews on this pla They reduced the price and then added the doc free back in. So i payed for two doc fees when i bought the car. After reading other reviews on this place i would never go back. All of them are dishonest at Scenic Chevrolet. More

Sales lady made false promises about trading in. Sales managers demeanor changed to completely rude when we walked out. Would not recommend. Unprofessional and I knowledgeable staff. Will not do business managers demeanor changed to completely rude when we walked out. Would not recommend. Unprofessional and I knowledgeable staff. Will not do business ever. More

Couldn’t find the car I had an appointment to see We’re there for 30 mins giving the guy info then they couldn’t find the car I had an appt to drive/ buy. Had called ahead then drove 1.5 hours to see We’re there for 30 mins giving the guy info then they couldn’t find the car I had an appt to drive/ buy. Had called ahead then drove 1.5 hours to see the car! More

Lack of communication The check engine light was on and needed to be serviced. I had already performed my own scan and come up with the issue. I dropped my car off and wait The check engine light was on and needed to be serviced. I had already performed my own scan and come up with the issue. I dropped my car off and waited to hear back from them. After 24 hours of no communication, I called them, only to discover they had waited too long to order parts until the following week. I waited 4 more days, and still no call from them saying the car was fixed. I had to call to find out that the car was ready! Even Goodyear is far superior on communication than Scenic Chevrolet. I don't plan to go back. More

Poor service and no effort to communicate. My experience with the service department and the service provided has been terrible. They have been less-than-forthcoming about charges, broken promi My experience with the service department and the service provided has been terrible. They have been less-than-forthcoming about charges, broken promised repair completion dates and, worst of all, have made absolutely no effort to communicate. Don't bother calling the service department, you'll only get voice mail. Don't bother leaving a message, it will not be returned. Think twice before taking your vehicle in to them for service. Service manager, Benji Lycnch, will explain he is just "an 'ol country boy." Strangely enough, that is his excuse for not keeping his word and standing behind his work. For a small town dealership, you would think Scenic Chevrolet and its owner would be a bit more concerned about their reputation. Oh well, I live in that small town and I have a BIG mouth. The bottom line? The sales staff is OK , but do you really want to buy a car from a dealer with a substandard service department? More

Price rising during paper work being done Got a good quote on a new Silverado but by the time the paper work was done I ended up paying more than list price. Paper work was thrown at me so fas Got a good quote on a new Silverado but by the time the paper work was done I ended up paying more than list price. Paper work was thrown at me so fast you'd have to be a speed reader to see it More

no one answer's the phone in service! I was sent to VM I needed to address a serious recall that could cause a fire in/outside the fuel tank due to faulty wiring but after 3 days of calling the direct num I needed to address a serious recall that could cause a fire in/outside the fuel tank due to faulty wiring but after 3 days of calling the direct number for service I always got voice mail! No one in service answers the phone also a secretary always answers the phone during the last call I asked why I always get VM and she said don't you want to leave a message? No I have a serious issue that needs attention ASAP I gave up and called Anderson and another dealer in GA both were very helpful and said they could get the service kit in 3 business days on the first call! I would not recommend this dealership unless you want to visit in person and I have ltitle faith they will do the work promptly if service is unreachable via phone! I will be going to Anderson were they answered my concerns on the first call a nd I could call to check on the status of the repair without talking to a machine and hope to get a prompt reply this is no way to run a dealership! More

Our experience was made by Brian. Ask for him! Everything else was good but he was great! We wouldn't have purchased if it weren't for him. He made the deal go thru and now I have an awesome Nissan Xterra th else was good but he was great! We wouldn't have purchased if it weren't for him. He made the deal go thru and now I have an awesome Nissan Xterra that I love. Brian will call when he says he will, he's not pushy, he's not dishonest. Anytime I asked a question that he didn't know, he was honest and said he didn't know but would find out. Thanks Brian! We will buy our next vehicle from Scenic from Brian as long as he keeps doing what he's doing As far as the rest of the experience, we got the deal we wanted. Scenic worked with us on that. Everyone was friendly enough. The have a clean showroom, etc. But the "detailing" on my vehicle sucked. There was a large dent on the back door that they fixed. Did a perfect job on that. Truly flawless. Also gave us an incredible deal on new tires. Overall we are very happy with our purchase so far. Thanks so much to Brian and the guys that fixed the dent!!! The Owens More