Scarsdale Ford - Service Center

Great service department, my Mustang always feels like a new car when I get it back I always recommend this dealership for service to all my friends and family new car when I get it back I always recommend this dealership for service to all my friends and family More

We have been buying Fords from Scarsdale Ford for over 40 years mainly because of their service department. Their customer focus and genuine concern is outstanding, I think that says it all. years mainly because of their service department. Their customer focus and genuine concern is outstanding, I think that says it all. More

I have been using Scarsdale Ford for years - I bought 3 cars from them. Service is Exceptional -Great team Joe, Charmain, Lou, Phil = have all Service done here. cars from them. Service is Exceptional -Great team Joe, Charmain, Lou, Phil = have all Service done here. More

Satisfied custermer The Scarsdale ford family are great people from Phil, Lou and all the way down the line they have been keeping my cars running. They are very Knowledg The Scarsdale ford family are great people from Phil, Lou and all the way down the line they have been keeping my cars running. They are very Knowledgeable in what they do. I have bought and serviced all of my cars More

Happy & Satisfied The Sales people are great - very accommodating . The Service People are Excellent . I bought 3 Fords the Scarsdale Ford. Never had anybody but Scarsd The Sales people are great - very accommodating . The Service People are Excellent . I bought 3 Fords the Scarsdale Ford. Never had anybody but Scarsdale Ford do the servicing - They are honest and reliable. More

Lou is great! Phil is great also! I have been bringing my Fords all the way from the Bronx to Scarsdale Ford because the service is great and the service advisors are very knowledgeabl I have been bringing my Fords all the way from the Bronx to Scarsdale Ford because the service is great and the service advisors are very knowledgeable and friendly. More

I took my van twice to dealership to get something repaired twice I take the van home and still it has the same problem not repair I go back to the dealer and they tell me to make another appointment repaired twice I take the van home and still it has the same problem not repair I go back to the dealer and they tell me to make another appointment for 2 weeks later More

Service The best service I have had. I have owned Fords for over 30 years and always had nice service but this the best place I ever had. The best service I have had. I have owned Fords for over 30 years and always had nice service but this the best place I ever had. More

Best customer service! Louie, Charmaine and Phil provide the best customer service. They treat you as if you were a member of their own family. They truly understand how imp Louie, Charmaine and Phil provide the best customer service. They treat you as if you were a member of their own family. They truly understand how important your time is to you and therefore go out of their way to get you in and out as quickly as possible. Also, Paulie is one of the best techs in the business! More

NEVER AGAIN WARNING The mechanics either don't know what they're doing or they are a bunch of crooks. I've had 4 major jobs done in the last 2 months (1st job...f WARNING The mechanics either don't know what they're doing or they are a bunch of crooks. I've had 4 major jobs done in the last 2 months (1st job...feul injector- I was using 89 instead of 87 so that explains why job had to get done in the first place but they left my cars engine hesitating on acceleration after that job ... then rotors became warped out of nowhere so brakes have to be replaced with that....ok....then its my front bushings and the entire lower control arm has to be replaced with that) Got it replaced. I took a step back and realized there's something wrong here. I have a 2014 Ford Fusion and there's no reason for my car to have had so many problems. Each time I had my vehicle serviced I left with a new problem so be careful with them. Last time I went right after I had the bushings replaced, all of a sudden they claimed my rear bearings were worn. Oh no, somethings wrong here...I had it checked by 2 other Ford dealerships and they could not confirm. It turns out I just needed a wheel alignment. I wonder what else they've misdiagnosed. Thats very unprofessional. I learned my lesson. Lou and Charmaine in the service department wear their emotions on their sleeves so their customer service skills will not likely keep a smile on your face. Never again. I'm not one to leave bad reviews but you guys should know so that this doesn't happen to anyone else. Take your business elsewhere. More