Scanlon Lexus of Fort Myers

From the moment we arrived on the lot to the day we drove away in our purchased auto, we were treated with respect and professionalism by our sales consultant, Juliana Epolito. We have given exemplary ratin away in our purchased auto, we were treated with respect and professionalism by our sales consultant, Juliana Epolito. We have given exemplary ratings because not only did Juliana listen explicitly to our desired criteria expected in a used auto, she delivered on those criteria by selecting a pre-owned Lexus that exceeded our expectations but was still in our price point. We had never considered purchasing a Lexus prior, but because of Juliana's knowledge of the product and her friendly and gracious manner, we were quickly 'won over' to the value of owning a Lexus. Our overall experience with Scanlon Lexus was remarkable, and stress-free. The good attitude of the entire staff we spoke with, and the clean, well-maintained facility (in the middle of the new building construction on property) added to our positive experience. We appreciate and value Juliana Epolito's attention to detail and amicability. We are enjoying our Lexus, and look forward to working with Scanlon Lexus in the future. More

We have purchased 7 Lexus from this dealer and sales team since 2000. The after sale service and the actual sales experience have been great, we would not go anywhere else and often recommend this dealer and since 2000. The after sale service and the actual sales experience have been great, we would not go anywhere else and often recommend this dealer and salesman to friends. More

I searched for six weeks for the "perfect" used Lexus. I had several requirements and found it on AutoTrader at Scanlon Lexus. Upon emailing for more information I was put in contact with Doug Ca Lexus. I had several requirements and found it on AutoTrader at Scanlon Lexus. Upon emailing for more information I was put in contact with Doug Cahn who assisted me with photos, details of the car, pricing and together we reached a final number for the vehicle. Doug was very up-front about a cosmetic defect in one of the rims of the vehicle and made sure it was corrected before I picked up my car. He showed me all of the options, explained how everything worked, and made sure I was comfortable with operating the vehicle. Doug even made sure to connect my Bluetooth for my phone before we left the dealership. Billy in financing was one of the nicest guys I've dealt with in a financing department. To say he wasn't pushy would be an understatement. He made sure to explain all of the options available and left me to decide exactly what I wanted as far as warranty options on the car. Not once did I feel pressured to go outside of my desires for a warranty. On top of that, he gave me chocolates from Norman Love. To provide me with a Lexus and chocolate....I mean you really can't wrong with that!! I had a great experience with this dealership and I am so thankful I took the time to wait for the right car and was lucky enough to be in contact with Doug and Billy. There is only one thing about the experience that makes me sad.....and that's the fact Scanlon Lexus is two hours from home! Free oil changes and car washes for life, and I'm too far to take advantage! I promise this, I will be making special trips to Ft. Myers just to get an oil change from time to time and if I never have a need for a vehicle, Lexus or not, I can be confident "I have a guy" for that. You truly cannot beat the service I received at Scanlon Lexus and I recommend them highly to anyone looking to find a vehicle. More

Juliana Epolito was wonderful and very knowledgeable about the RX350. She was extremely helpful in helping me buy the right car for my needs. I will recommend her to all my friends who are looking at about the RX350. She was extremely helpful in helping me buy the right car for my needs. I will recommend her to all my friends who are looking at a Lexus and I will go back to her when I am ready to trade cars in 3-4 years. She is very professional but also is very personable. A real gem on the Lexus sales staff. More

Very knowledge about automobles and financing options. He has been in automobles sales for a long time and knows how to deal with car buyers. We will use him again. has been in automobles sales for a long time and knows how to deal with car buyers. We will use him again. More

This was the best car purchasing experience I,ve had. I have bought some 16/17 mostly new vehicles over the last 45 years from various dealers across the country. My recent purchase of a used car from Scan have bought some 16/17 mostly new vehicles over the last 45 years from various dealers across the country. My recent purchase of a used car from Scanlon Lexus was excellent. It exceeded all of my expectations. I especially appreciated the courtesy, knowledge, professionalism,responsiveness, and follow-up, including multiple status update telephone calls, of HEATHER COTORAKAS. She is an outstanding representative of the Scanlon Team. I highly recommend her to prospective buyers. The delivery of the vehicle was delayed a few days due to a couple of problems that were identified through their inspection process. They were fixed and new tires were put on the car--all within the agreed-upon purchase price. I was also a pleasure to work with Billy Dunn, Finance Mgr. He made that part of the process friendly, informative, and efficient. Thanks for everything! Rick Poss More

My wife Leslie and I purchased a 2010 Certified Pre-Owned Lexus RX350 in February 2013 from Scanlon Lexus in Fort Myers. Our Salesperson was Doug Cahn and we were very pleased with him and the car buying exp Lexus RX350 in February 2013 from Scanlon Lexus in Fort Myers. Our Salesperson was Doug Cahn and we were very pleased with him and the car buying experience at Scanlon Lexus. Doug was very professional, helpful, and honest and we never felt pressure to buy from him or Scanlon Lexus. He was an absolute pleasure to buy a car from and was extremely knowledgeable with the features on the RX350. If you are in the market for a new or used car I would highly recommend you contacting Scanlon Lexus and working with Doug Cahn. Thanks again for everything Doug! Brian Peterson More

Doug Cahn made my car buying experience simply great and painless. The car was just as it was described in the online ad and over the phone when I spoke to Doug. He went as far as picking me up from the bus painless. The car was just as it was described in the online ad and over the phone when I spoke to Doug. He went as far as picking me up from the bus stop (I took a 2 hour bus to get there) and entertaining me while I waited to go into the Business Office so that I wasn't bored. He even called me when I arrived home to find out how I liked the car! The staff was always very professional and not the pushy-salesman-type which I tend to stay away from simply because I'd rather deal with REAL people and not someone that puts on an act so that I will buy a car. Robin made the process of signing all the documents VERY easy and VERY quick. Even though I made sure to know what I was signing I wasn't in his office for too long. He was also very humorous and cheery. I would definitely recommend this dealership. Next time I buy a car I will definitely look for it at Scanlon Lexus. More

Scanlon Lexus handled my problem in a 5 star manner. You expect more from this caliber of car dealership and they DO deliver. my next car will be from Scanlon Lexus . Once they are aware of the problem they expect more from this caliber of car dealership and they DO deliver. my next car will be from Scanlon Lexus . Once they are aware of the problem they take care of you. My problem was with the key that keeps breaking. I feel they have addressed this problem. I have never had to do anything mechanical to the car. Only regular maintainence. Thse cars and the service they provide is what keeps us coming back. Thank You Lexus Emily More

The most rewarding experience of my 60 years of buying The most rewarding experience of my 60 years of buying cars. All of the above named people were extremely knowledgeable, helpful, patient, and courte The most rewarding experience of my 60 years of buying cars. All of the above named people were extremely knowledgeable, helpful, patient, and courtesy. Purchasing a car from Scalon Lexus was not in my plans when I went in with a friend but it soon became obvious that if I needed a car that was the place and theirs was the product to buy. After making the deal to buy, any and all minor issues were handled in a very professional manner. All questions and concerns were explained in detail and in a manner that inspired confidence in their integerty and desire to be of service. Ray Mathews was my primary contact and my wife and I could not have been more pleased with him and his efforts. Our involvement with Marc, Shoun, Glen and Susann was not as extensive as with Ray but all were eager to assist us in making our purchase as painless and meaningful as possible. We also had limited interaction with many others and to a person they all seemed to work as a well oiled team. It has been my experience that organizations take on the characteristics of senior management or owners and that speaks volumes for the ownership and management of Scalon Lexus. I shared my experience with a neighbor who is starting the process of buying a new car and he is going to start his search with Scalon. I look forward to a long and satisfying relationship with that firm. More