
Scanlon Lexus of Fort Myers
Ft Myers, FL
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A very pleasant car buying experience. Everyone was professional, helpful and honest. Juliana was an absolute pleasure to buy a car from. She was very familiar with the features and benefits of the ca professional, helpful and honest. Juliana was an absolute pleasure to buy a car from. She was very familiar with the features and benefits of the car. We drove from another dealer to buy here - glad we did because they customer treatment was night and day. More
What does it require to create an excellent bying experience? First, it takes consumate professionals with knowledge, uncanny listening skills, determination to understand before being understo experience? First, it takes consumate professionals with knowledge, uncanny listening skills, determination to understand before being understood, a proactive anticipation of customer needs with a WIN/Win mentality, the backing and support of the highest quality product and a trustful team follow-up. Ray Mathews and Susann Nogales made our second Lexus purchase from Scanlon a pleasure from start to finish and even after the sale. In tandum, they are at the top of their vocation. We would be remiss to forget Rose, who greets us 52 times a year and lights up the day with warm, personal and sometimes hilarious stories. There is simply no reason to purchase anywhere else from anyone else. We are Lexus owners and delighted to endorse Scanlon Lexus, now and in the forseeable future. Skip & Jody Brown More
I was looking for a used Mustang for my daughters 16th Birthday. Her wishes were very specific and I found just what we were looking for on-line at Scanlon Lexlus in Ft. Myers. We worked with Doug Cahn a Birthday. Her wishes were very specific and I found just what we were looking for on-line at Scanlon Lexlus in Ft. Myers. We worked with Doug Cahn at the delership and bought the car with no haggling. Being located in Lakeland (110 Miles north of Ft. Myers) the deal was done over the phone and via FedEx. The only problems we encountered were with Fed Ex but Doug worked with us to make sure we had the car on time. Thank you Doug, you came through and made my little girl very happy. The car is all you said and more. More
My overall experience with Scanlon and my salesman Doug Cahn was excellent. Doug made the negotiations very straightforward and did't get into the dickering that I've experienced with car buying I've don Cahn was excellent. Doug made the negotiations very straightforward and did't get into the dickering that I've experienced with car buying I've done in the past. More
We've been shopping for a very specific 2010 Lexus RX350 and finally found one at Scanlon after spotting it in the newspaper and on your website. We had the pleasure of working with Ray Matthews to secure and finally found one at Scanlon after spotting it in the newspaper and on your website. We had the pleasure of working with Ray Matthews to secure the pruchase. Ray was excellent to do business with and he was knowledgeable and professional and very helpful in guiding us through the process. Ray was easy to work with and took care of all the little details with ease and made the car-buying experience a very pleasant one. We're delighted with the results. Customers for life! George and Sherrie K. More
THIS WAS A MOST UNUSUAL PLEASANT AND ENJOYABLE BUYING EXPERIENCE. BOTH SHAUN VOLKMANN AND DOUG CAHN WERE ABSOLUTELY FANTASTIC IN SHOWING ME THE RIGHT PRODUCT FOR MY NEEDS AND HELPING EXPLAIN ALL THE FEA EXPERIENCE. BOTH SHAUN VOLKMANN AND DOUG CAHN WERE ABSOLUTELY FANTASTIC IN SHOWING ME THE RIGHT PRODUCT FOR MY NEEDS AND HELPING EXPLAIN ALL THE FEATURES AND BENEFITS AFTER DELIVERY. THEY WERE COMPLETELY HONEST WITH ME AND THEY FOLLOWED UP AND DID WHAT THEY SAID THEY WOULD DO. I CERTAINLY CAN RECOMMEND THEM. More
The saleman took his time to have all my questions answered and our new car was delivered with no delay. The lease option was attractive and a key driver to my going to a new car earlier than I plann answered and our new car was delivered with no delay. The lease option was attractive and a key driver to my going to a new car earlier than I planned. More
Doug was my first contact for one of their used cars advertised nationally. Thru numerous emails, he was very helpful and timely. He never missed responding to an email, and all inquiries were answered advertised nationally. Thru numerous emails, he was very helpful and timely. He never missed responding to an email, and all inquiries were answered quickly. It is difficult dealing at a long distance without knowing your contact. Doug proved himself to be reliable and accurate. When I got to the dealership, everything Doug had promised was there, and there were no "omissions". I had the complete picture. Next time, I know we could reach a good deal based on his word alone. But the good experience did not end with Doug, as Susann was equally helpful and impressive during the finalization of my purchase. This a fantastic dealership that values its customers and its staff. I have never been treated better or more fairly. THANK YOU! More
Doug Cahn, Drew Williams, Billy Dunn & Bill Smith were all fantastic and a tremendous asset to Scanlon Lexus! We had such an easy, pleasurable experience all the way through the transaction. Doug & D were all fantastic and a tremendous asset to Scanlon Lexus! We had such an easy, pleasurable experience all the way through the transaction. Doug & Drew (& Billy & Bill) always had a smile on their faces, were relaxed and we never felt stressed or pressured. It was the best car-buying experience we've ever had! We will DEFINITELY recommend Scanlon Lexus to everyone we know! More
Scott was the greatest! Very friendly and helpful. Great at follow-up. Everyone at the dealership was friendly, very professional. And I love the white glove service. at follow-up. Everyone at the dealership was friendly, very professional. And I love the white glove service. More