
Scanlon Lexus of Fort Myers
Ft Myers, FL
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I travel from MN to FL specifically to buy my car through Scanlon Lexus of Ft. Myers. Denny and Doug are amazing. They made sure absolutely every detail was upon my arrival even picking me up at the aiport Scanlon Lexus of Ft. Myers. Denny and Doug are amazing. They made sure absolutely every detail was upon my arrival even picking me up at the aiport. The customer service they provide is above and beyond what I woudl have expected. I love my new car and am extremely happy with the process I went through purchasing it. Thank you Denny and Doug! More
Doug Cahn was an outstanding salesperson to work with. He was very responsive and made the entire expierence pleasant. I would highly recomend Scanlon as a dealer and Doug as a salesperson. was very responsive and made the entire expierence pleasant. I would highly recomend Scanlon as a dealer and Doug as a salesperson. More
Buying a Lexus from Scanlon Lexus of Fort Myers was the best car buying experience we have ever had. Our salesman, Wagner Brenes knew everything there is to knew about the Lexus ES 350 and was more than best car buying experience we have ever had. Our salesman, Wagner Brenes knew everything there is to knew about the Lexus ES 350 and was more than willing to describe every detail about the car's construction and it's many features. We visited the showroom several times before making our decision. We never felt pressured, only welcomed. Since purchasing the car we have met with Wagner and discussed other aspects of the vehicle's operations. Such patience we have not seen before. We left with the feeling that buying a car from Scanlon makes you family. Priscilla and John Douglas More
We went in with our daughter to purchase a car for her and ended up buying a used car ourselves. Bill Myers was the friendliest and most informative salesperson. He was very professional in all matters and ended up buying a used car ourselves. Bill Myers was the friendliest and most informative salesperson. He was very professional in all matters and made you feel right at home. It was probably one of the least stressful times of buying a car that we ever experienced. All of the employees of Scanlon Lexus that we came in contact with treated us very well. More
Put away your thoughts of a 'used car salesman' - as Doug is the BEST! I had been looking for a few months for a very specific Lexus model/features. We found a car we were interested in online (Int as Doug is the BEST! I had been looking for a few months for a very specific Lexus model/features. We found a car we were interested in online (Internet) and called the telephone number. From the very first moment (now remember I was having to do this on the phone), Doug was very comfortable with which to work, diligent in his care to properly describe the car's features, and within 10 minutes had taken my verbal offer and received approval! This transaction was super smooth, and even when I arrived to pick up the car (Doug even picked me up at the airport as I live a 6 hour drive away), Doug worked quickly to get me into my new car and on the road fast. He even called me at 8:30 PM to see how my drive home was going! I would do another transaction with this man in a hearbeat. Thanks Doug! More
We looked around for a Honda Pilot online and ended up initially at Honda of Fort Myers. The experience there was not the best, so we went back online to continue our search. We found what looked like a initially at Honda of Fort Myers. The experience there was not the best, so we went back online to continue our search. We found what looked like a nice Pilot at Scanlon Lexus, so I emailed the internet sales rep from the site link. Doug Cahn, their internet sales rep, responded very quickly. We went in the next day to see the suv. Doug worked with us and was very helpful in answering questions. We could tell right away that this would be a much different experience from the honda dealership. Doug went out of his way to help us feel comfortable and was not pushy. He took his time and was very professional. If you are looking for a new or used car, take a look at Scanlon Lexus. Its obvious that they put a lot of value on customer service, which is lost on some dealerships. We ended up purchasing and are very happy with our new (to us) Pilot. We also had a very pleasurable experience with Susann. She helped us with all the paperwork and explained the warranties offered. More
Had received a call that Lexus was offering early turn in of our leased Lexus. Started us thinking about a new car. Visited several other brand dealerships. (had owned a Lexus for many, many years and was re of our leased Lexus. Started us thinking about a new car. Visited several other brand dealerships. (had owned a Lexus for many, many years and was ready for a change). Mark , the Sales Mgr. called me personally and wanted us to come back and talk. We have been dealing with Scanlon since moving to Fl in 2007 and was very pleased with the service dep't. My husband was having Dental Surgery in the area of Scanlon and I was killing time. Needed the car washed, so I went over to the dealership. While waiting for the car to be washed, I met Mark, nice guy, who introduced me to Ray Mathews. What a great guy. Has the patience of a "SAINT". Low keyed, extremely knowledgeable and a genuinely nice guy. He knew we were only interested in the RX350. Only one color appealed to me (Claret). They had 2 on the lot , both fully loaded and more than we wanted to spend. I told Ray that was the only car I would consider. Long story short, Ray & Mark made me an offer I could not refuse. It was the last day of the promotion. So, a deal was made. My husband kids me now that he hopes he does not need anymore dental surgery! More
The reason I chose to return to Scanlon Lexus to purchase my new ES350 was because of the outstanding service they provide. I have purchased 3 previous automobiles from Scanlon and have never been disappoint my new ES350 was because of the outstanding service they provide. I have purchased 3 previous automobiles from Scanlon and have never been disappointed. Dan Hoffman is my service consultant and has always been very professional and prompt in handling any service issues. Doug Cahn was my sales consultant on this purchase and did a great job in explaining the features of the ES. Doug is a true professional and made me feel good about my purchase. I feel like I received a "good deal"! More
Our sales person Ray Matthews was outstanding. He was competent, courteous and extremely knowledgeable about the product. He was very efficient with our time which we very much appreciated. We would high competent, courteous and extremely knowledgeable about the product. He was very efficient with our time which we very much appreciated. We would highly recommend him to friends and we know who we are going to go back to when the time comes. The Scanlon Dealership is very fortunate to have such an employee and we certainly hope he is appreciated. Thank you again Ray. Bette & Wayne Pitzer More
Heather came out to us as we were looking at the Lexus RX350. I was looking for a new car for my wife and she fell in love with a 2012 Demo that they had on the lot, we took a test drive with Heather and RX350. I was looking for a new car for my wife and she fell in love with a 2012 Demo that they had on the lot, we took a test drive with Heather and the next thing I knew we were signing the papers with Heather. I have been in the Insurance business for over 42 years and have purchased many cars over the years and I must say Heather was the best sales rep I had the pleasure of dealing with. The people at Scanlon Lexus were all so friendly and Bob Sodaker in the service center went out of his way to take care of some cake on mud under the vehicle. Heather delivered the car to our home with a large red ribbon attached to the vehicle celebrating my wifes birthday. Thanks again Scanlon you got a great staff. Sincerely, Don & Noel Thomson Estero, Fl. More