Scanlon Lexus of Fort Myers

This is the second new car we have bought from Scanlon Lexus in the last two years and, on both occasions, our salesman was Ray Matthews. In fact, we specifically asked for him the second time around. H Lexus in the last two years and, on both occasions, our salesman was Ray Matthews. In fact, we specifically asked for him the second time around. He has a low-key, low-pressure and friendly style that made my wife and I feel like truly valued customers. Ray went out of his way to provide outstanding service and make sure that we were completely satisfied with the purchase process throughout. Couple that with the fact that sales manager Marc Wozny also treated us like valued customers. He handled the price negotiation both upfront and professionally, and treated us like intelligent people with the result that a deal was struck reasonably quickly and that we were pleased with the final outcome. And, as the frosting on the cake, business manager Susann Nogales, took the time to walk us through the entire paperwork process thoroughly, efficiently and pleasantly making sure that we clearly understood the various documents we were required to sign and ensuring that the numbers were accurate and consistent with the deal that we had agreed to. My wife and I have bought at least twenty new cars over our 47 years of marriage, and this was one of the most positive, if not the most positive, car purchase we've ever had. Thanks to Ray, Marc and Susann for both a great car and a great buying experience!! More

I purchase my Is 250 and had a great experience with that. My complaint is for what happened just 8 months after my purchase. I started noticing that my cars headlights started getting very foggy and that. My complaint is for what happened just 8 months after my purchase. I started noticing that my cars headlights started getting very foggy and brought the vehicle in to Scanlon Lexus. I was informed that there was nothing wrong with my headlights. I was not satisfied with the response I received from the dealer and contacted Lexus directly. I was then told that I would have to contact Scanlon. Scanlon again reviewed the vehicle and insisted that there was nothing wrong with my vehicle but offered to have the headlights cleaned like you would do with a used car purchased at a buy here pay here dealer. I have owned less expensive vehicles in the past and have received better service to defects in workmanship. Although I have owned two Lexus vehicles in the past, I cannot recommend the experience I received from Lexus this time. I am currently in the process of selling my $30k car just8 months after I purchased it and seriously considering another car manufacturer and dealer. More

I purchased a vehicle at the Scanlon Lexus of Fort Myers, and was very pleased at the level of professionalism that all the members showed. But my Sales Associate Raymond really took his time show me all the and was very pleased at the level of professionalism that all the members showed. But my Sales Associate Raymond really took his time show me all the options that my vehicle had to offer, and answered all my questions. His patience made my buying decision easy. I will purchase another vehicle again at Scanlon of Lexus. Thankyou! Chuck & Latoya More

One of our best experiences ever in purchasing a vehicle. Mr. Matthews is indeed a Master sales person. He walked us through the process with the greatest of ease and expertise. We came into the dealershi Mr. Matthews is indeed a Master sales person. He walked us through the process with the greatest of ease and expertise. We came into the dealership about an hour and a half before closing. When quitting time arrived Mr. Matthews continue to give us outstanding consumer service pass closing time. Mr. Matthews left us with such a positive experience that we return three days later to purchase our LS460. We will recommend Scanlon Lexus Dealership to all of our family, friends, church family and coworkers. Please accept our congratulation on having such an awesome Team of employees. Mr. Dunn also showed us such patience with the choosing of an extended warranty. P.S. Thanks for the box of chocolate from the worlds best, "Norman Love Confections". We also felt compelled to share our gratitude with Mr. Smith about his wonderful team. Thanks again, Dennis and Faye More

I would like to take the time to share the wonderful experience I had purchasing my vehicle from Scanlon Lexus. I live in North Carolina & I was in search of a 2010 LS 460 Lexus (black on black with the experience I had purchasing my vehicle from Scanlon Lexus. I live in North Carolina & I was in search of a 2010 LS 460 Lexus (black on black with the 19 inch wheels) I had been searching online and at my local dealership for this particular vehicle in the price range that I wanted. One afternoon I happen to stumble across the Scanlon Lexus website and began to view the vehicles that were for sale. I found the one that I had been looking for and I immediately called the dealership. Mr Wagner Brenes answered the telephone and from that moment on it was smooth sailing. Wagner responded to all of my questions and concerns in a timely matter. He kept me informed throughout the entire buying process. Susan Nogales also played an important role making sure all my paper work was correct. I will definitely refer all of my family and friends to Scanlon Lexus ! ! ! A+++++++++++ More

We leased a new 2013 ES350 from Scanlon on Sat. 5/4. We dealt with Gary Behnken. This was our second transaction with Gary. Previously we had leased a 2010 ES350. They bought the car out of the lease ea dealt with Gary Behnken. This was our second transaction with Gary. Previously we had leased a 2010 ES350. They bought the car out of the lease early and put us into the 2013 at a very good price. Gary was wonderful to deal with, again. All the staff with whom we interacted with were great as well. This was the best car buying experience that we have had on our 50 years of car buying. Highly recommend Scanlon and Gary Behnken. More

Doug Cahn, Is one of those few salesmen that do not Doug Cahn, Is one of those few salesmen that do not pressure you into buying a car.His knowledge, honesty and friendliness made this car buying exper Doug Cahn, Is one of those few salesmen that do not pressure you into buying a car.His knowledge, honesty and friendliness made this car buying experience very pleasant. The price I paid for the car, was exactly the same as quoted. Scanlon Lexus had all the paperwork ready and I was out the door with my new car in one hour. Without hesitation, I will consider Scanlon Lexus for my next car purchase. More

My husband and I were recently in the market for a gently used SUV. We decided to shop at several Dealerships in the Fort Myers area to compare models, price and service. We were very impressed with the Sc used SUV. We decided to shop at several Dealerships in the Fort Myers area to compare models, price and service. We were very impressed with the Scanlon Lexus Dealership and especially with our salesman, Doug Cahn. Doug was the kind of person we wanted to work with in our search. He was personable and friendly, without being pushy! Doug was very knowledgeable about the cars and their options and took his time in showing us how things worked. Initially, we didn't find exactly what we were looking for, but Doug worked hard to locate an SUV that would meet our needs. Of course Doug found the perfect car for us and we knew that he worked out a really fair deal on the price. Finally, in the end, when you own the car...it's really all about the service and standing behind your product. It's tough to beat the high standards of a Lexus and further...the friendly, quality service of Scanlon Lexus of Fort Myers. Moral of the story...1. Do your homework. 2. Go to Scanlon Lexus. 3. Ask for Doug Cahn! You won't be disappointed! More

My husband and I have bought three new Lexus vehicles since 2007, and in addition to this, my husband worked with our salesman Ray Matthews twice at another dealership in the past. The Scanlon Lexus team since 2007, and in addition to this, my husband worked with our salesman Ray Matthews twice at another dealership in the past. The Scanlon Lexus team is just great, both sales and service. We feel like family when we go in there and sometimes we just stop by to say hi and see what's going on. I don't think I've ever seen such a bunch of happy customers anywhere - it is common to get into cheerful, animated conversations with fellow Lexus fans that you have never met. Service is handled wonderfully and we feel the pricing is very fair. I just bought a 2013 GS350 this week, and besides the fact that I have been in LOVE with this model since the day it hit the showroom, I felt that everyone worked together to make me a deal that made sense for me. I am so happy it is crazy! Thank You, Scanlon Lexus of Fort Myers!! I hope I never have to buy a car anywhere else. More

Doug cahn was absolutely great and this is our second Lexus that we purchased from him. He couldn't be more helpful and has a great working knowledge of all the Lexus models. I've sent friends to Doug an Lexus that we purchased from him. He couldn't be more helpful and has a great working knowledge of all the Lexus models. I've sent friends to Doug and will continue to do so. He also does a great job with the Internet sales which we really appreciated. If you need a Lexus...go see Doug Cahn. More