Scanlon Lexus of Fort Myers

From start to finish, the experience was great. I would definitely recommend the dealer and the salesman, Ray Matthews. We received the exact car that we wanted and are very happy with it. This is our seco definitely recommend the dealer and the salesman, Ray Matthews. We received the exact car that we wanted and are very happy with it. This is our second car purchased from this dealer. More

Doug Cahn impressed me with his efficient, professional manner - an approach that not only inspired confidence, but generated the results I was looking for. I needed an effective decision on a selective y manner - an approach that not only inspired confidence, but generated the results I was looking for. I needed an effective decision on a selective year/price on the suv Lexus I was looking to buy. By partnering with Dough Cahn at Scanlon Lexus, I have been able to consistently succeed on the purchase on my automobile. I will recommended at any time to a prospect buyers to visit Scanlon Lexus and ask for Mr. Cahn; I am promise you will be completely satisfied when you leave the dealership. Sincerely, Mery E. Lombana. More

I had a Fabulous experience here at scanlon Lexus, as a young adult going to a dealership for my first time was a little bit scary but Ray Matthews provided great customer service and answered all my quest young adult going to a dealership for my first time was a little bit scary but Ray Matthews provided great customer service and answered all my questions. He was so passionate at making my first experience as comfortable as possible and he did so. thank you Ray Matthews. More

Paul Melendez did an excellent job working with us on our new Lexus. He knew it was a surprise Christmas "December to Remember" gift and he went above and beyond to ensure a smooth sale, delivery and total e new Lexus. He knew it was a surprise Christmas "December to Remember" gift and he went above and beyond to ensure a smooth sale, delivery and total experience. Paul couldn't have been a kinder person to deal with. He admitted if he was unsure of something and didn't try pretend to know to finish the sale. We would definitely see Paul Melendez again for another vehicle as we now feel we are part if an extended "Lexus" family. Thank you for making my December definitely one to remember! We absolutely love our new Lexus and thank you for being so easy to deal with. We would highly recommend Paul Melendez and Scanlon to anyone looking for a new car. - The Goracke's More

Paul Melendez created an amazing experience for my first visit to Scanlon Lexus! Although I was purchasing a used lower priced car, I felt that Paul went above and beyond my expectations, and I was treated visit to Scanlon Lexus! Although I was purchasing a used lower priced car, I felt that Paul went above and beyond my expectations, and I was treated with kind respect. I was extremely impressed with his attitude, approach, and attention to my specific details/needs. I felt at ease and comfortable with my decision to purchase my car. It is clear that Paul thrives on Customer Service. Also, Paul made sure that I had the very best partners to work with when I had questions/concerns. I had an equally unique experience with Susan Nogales, who took extra time to answer all of my questions. She is an expert. Once again I felt at ease and very comfortable. In finishing, I worked with Billy Dunn who was quick and efficient to ensure that I left eagerly with my new purchase. Overall, I will be back to Scanlon Lexus! More

We just leased our new 2014 Lexus RX 350, the third Lexus we have purchased/leased from Scanlon Lexus in Fort Myers, FL. Our salesman, Ray Matthews, took care of us for each of these sales, including the mo we have purchased/leased from Scanlon Lexus in Fort Myers, FL. Our salesman, Ray Matthews, took care of us for each of these sales, including the most recent. Ray is a pleasure to work with. His demeanor is low key and very professional. He truly goes out of his way to make sure the customer is happy with every aspect of the transaction. Ray is an asset to the Scanlon organization. Susann Nogales, Business Manager at Scanlon Lexus, made completing the transaction easy and pleasant. She handled all of the paperwork details in an efficient and professional manner. She was able to answer all of our questions, and was also a pleasure to work with. Doug Grollmus has been our Lexus service advisor since 2005. Doug has always given us the very best of advice to keep our Lexus vehicles in top operating condition. His extensive expertise gives us total confidence when we take our Lexus vehicles to Scanlon Lexus for service. In summary, we have used several different Lexus dealerships in various parts of the country, both for vehicle purchase and vehicle service. No other Lexus dealership has given us the outstanding and personal sales and service that we have received at Scanlon Lexus in Fort Myers, FL. More

I had a great experience with Paul. I researched the car on auto trader which lead me to Scanlon Lexus. Paul was very helpful during our phone conversations and had the car waiting for me when I arrived to on auto trader which lead me to Scanlon Lexus. Paul was very helpful during our phone conversations and had the car waiting for me when I arrived to the dealership. He was very gracious in answering all of my questions and made the car buying process painless. Thank you! More

In all my years of car buying I never met a car salesman like Paul Melendez. As i walked into the dealership I was approached by Paul with a smile and a firm handshake. After talking to him for 20 minutes I like Paul Melendez. As i walked into the dealership I was approached by Paul with a smile and a firm handshake. After talking to him for 20 minutes I felt as if I knew him for 20 years.I mentioned what I was in the market for and he instantly had a car in mind. His professional attitude and ability to close a deal in a timely matter would make me buy my next vehicle from him. Scanlon Lexus should by proud to have a salesman like him. More

Paul Melendez was very professional and went out of his way to develop a relationship with me regardless of whether I bought a car or not. When I first met Paul, the car I had hoped to buy was under negoti way to develop a relationship with me regardless of whether I bought a car or not. When I first met Paul, the car I had hoped to buy was under negotiation when I showed up and later sold. The thing that impressed me the most was he followed up with me a month later when he found the car I was looking for and I bought it. This kind of attention to detail will cause me to recommend him in the future. Not only through this process did I buy a car, but I gained a lifelong friend in the process. Thank you Paul! You're the best! More

Mr. Matthews was very personal and knowledgeable. Most importantly, he was not the stereo type high pressure car salesperson. He was timely in returning all telephone calls and a great representative for importantly, he was not the stereo type high pressure car salesperson. He was timely in returning all telephone calls and a great representative for Scanlon Lexus. I would highly recommend Mr. Matthews to anyone desiring to purchase their automobile from Scanlon Lexus. More