Scanlon Lexus of Fort Myers

GREAT SALESPERSON When can you say that buying a car was a great experience...well I can this time only due to, Annette Keohane , my salesperson. I live out of state, When can you say that buying a car was a great experience...well I can this time only due to, Annette Keohane , my salesperson. I live out of state, and saw a vehicle on line and luckily got connected with her. I emailed a question and immediately got a response back from her. She is a honest, pleasant person to work with. She makes you feel like you have know her for years. All questions were quickly answered and always got back to me quickly when I had additional questions for her. The buying process was easy and painless . I cannot say enough good things about her. I highly recommend her and the dealer. I was pleasantly surprised that it went so smoothly and pleasant as car buying is not something that you look forward to doing. More

Purchasing was a no-hassle experience Ray Matthews is perhaps the most professional sales person I've ever encountered and I've been buying and selling cars for the last 48 years. He and Ray Matthews is perhaps the most professional sales person I've ever encountered and I've been buying and selling cars for the last 48 years. He and Susann Nogales made our experience worthwhile and I would not hesitate to recommend this dealership to anyone. All questions were quickly answered and we were able to complete our sale in the minimum of time. I hope the next time we purchase will be as pleasant. More

Great People, Great Experience, Great Deal ! I was greeted right as I walked in the door of the dealership by Paul Melendez. Immediately, Paul made me feel very welcome and important. He was a g I was greeted right as I walked in the door of the dealership by Paul Melendez. Immediately, Paul made me feel very welcome and important. He was a great listener, and worked very hard to help me feel confident with my purchase. Robin was very pleasant to work with when it came to financing my new vehicle. He answered all of my questions, and was very helpful during the process. Buying my vehicle was a great experience, and I will be sure to refer my family members and friends to the Scanlon dealership. More

BEST CUSTOMER SERVICE BY FAR! From the second I walked in the door and was greeted by Chris Downing and Doug Cahn who were so friendly and professional to the moment we completed t From the second I walked in the door and was greeted by Chris Downing and Doug Cahn who were so friendly and professional to the moment we completed the purchase I couldn't of asked for a better team to work with. Doug was very knowledgeable and was available any time I needed him and as a first time Lexus customer he put me at complete ease that I was making the best decision for me. Thank you! More

Car buying should always be this pleasant ! A casual Saturday drive, to look for a convertible... turned into the most spontaneous, smoothest, friendliest transaction ever. We were greeted by P A casual Saturday drive, to look for a convertible... turned into the most spontaneous, smoothest, friendliest transaction ever. We were greeted by Paul Melendez, whose witty, friendly, professional demeanor won us over immediately as we were just casually exploring our purchase options. Paul was very personable and honest with his knowledge and lack of , as he admittedly talked of this being a rather new position for him. That honesty actually led us to trust him more...and ultimately led to us leaving with our new car that same afternoon. Paul and Susann Nogales worked adamantly for us to get our finances in order , while simultaneously sharing laughs and personal stories. This whole experience made us very comfortable, and we felt that the dealership as a whole really cared and focused on the customer right in front of them...we will return ...thanks all! More

Outstanding from start to finish : ) Let me start by saying auto shopping is NOT our favorite thing to do. The salesman at the dealership I browsed at before Scanlon actually greeted me Let me start by saying auto shopping is NOT our favorite thing to do. The salesman at the dealership I browsed at before Scanlon actually greeted me with "what can I do for you little lady?" Really??? We were very fortunate to meet and work with Ray Matthews. He is a soft spoken, knowledgeable gentleman. Very accommodating and he worked hard during negotiations to help get the deal done. We were pleased with his professionalism and friendliness. I simply love my new-to-me car! We will most certainly be back for our next vehicle . Also enjoyed meeting Lilly : ) Thanks Ray and GO NOLES! More

100% Satisfied! We bought the car over the internet, flew to Florida from Colorado, and drove it several thousand miles before getting back home! The level of excell We bought the car over the internet, flew to Florida from Colorado, and drove it several thousand miles before getting back home! The level of excellent service from Doug Cahn convinced my husband and myself that we could take a chance and buy our Toyota Hylander Hybrid Limited without ever having seen or driven it. The dealership and Doug Cahn both have excellent reviews from previous customers, and our trust was well placed. Happy is the word that describes the overall buying experience, due in large part to the "above and beyond" customer service provided by Doug Cahn. Thank You! More

Outstanding service and great experience start to finish Best car buying experience ever. Ray Matthews was professional, patience and very knowledgeable. My wife and I were a little undecided on what we were Best car buying experience ever. Ray Matthews was professional, patience and very knowledgeable. My wife and I were a little undecided on what we were looking for and Ray took the time to help us with our selection. We could not be happier with the entire experience. More

"Awesome experience from start to finish" This is my second Lexus from the Scanlon dealership, and the first time I've worked with Ray Matthews. Ray could not have been more friendly, profess This is my second Lexus from the Scanlon dealership, and the first time I've worked with Ray Matthews. Ray could not have been more friendly, professional, patient, and willing to go above and beyond to make me happy, and comfortable trading in my IS250 for my NEW CT200H. I LOVE my new "RED" hybrid, and I could not have asked for a better deal! Working with Susann is always a pleasure. She is professional, friendly, and confident! Thank you Marc for all that you did to make this deal happen. Everyone was such a pleasure to work with from start to finish! Looking forward to many years with the Scanlon dealership, and a big thank you to Glenn Bischoff for ALWAYS taking great care of me whenever I need service. More

Awesome Experience I had some interest in a Mini Cooper at their facility and my poor car was on the last legs of it's long yet very fulfilled life. Paul was there to h I had some interest in a Mini Cooper at their facility and my poor car was on the last legs of it's long yet very fulfilled life. Paul was there to help me through the process easily. I was hesitant because this was the first time I have purchased a car directly though a dealer. Paul was quick to get me on a test drive, very comfortable with explaining everything as it was my first time, and incredibly helpful and knowledgeable answering any questions I had, and addressing any concerns. He made me feel welcomed, less anxious, and took away all the fears I had of buying from a dealership. Overall, he made the car buying experience quick and painless. I appreciate everything he did for me, and would definitely recommend him as a Sales Consultant to anyone looking at purchasing a new/used vehicle. Thank you again my friend. More