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Scanlon Lexus of Fort Myers
Ft Myers, FL
617 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 617 reviews
December 21, 2014
Ray Matthews, Darrin Fordiani, Bruce Hartman, Bill Smith I just purchased my fourth Lexus from Scanlon Lexus; I obviously love Lexus and this dealership. Ray sold me my last 3 cars and he is very knowledgeab I just purchased my fourth Lexus from Scanlon Lexus; I obviously love Lexus and this dealership. Ray sold me my last 3 cars and he is very knowledgeable, helpful, caring and friendly. Every time I am on the service schedule he notices it and calls me to ensure that I was happy with my service. Ray greets me in the showroom when I come in for a complimentary wash and follows up promptly when I have questions. He is so professional and cares about each of his customers so that he knows what they like. Robin Francis handled the paperwork very professionally and explained everything well. Bill Smith runs an amazing team and always greets me with a big smile and asks if there is anything he can do for me. Bruce Hartman has been my service representative for years and always takes great care of me and my car. Darrin Fordiani has sold me parts and always takes excellent care of me. If he has to order something, he follows up and calls me as soon as it's in. Amazing service! Kudos to my Scanlon Lexus team! They are why I keep returning and I consider them family. The Lexus experience is world class and we all like to be treated like royalty. More
by Oboechops
Employees Worked With
William Smith, Darrin Fordiani, Ray Matthews, Bruce Hartman, Robin Francis
December 07, 2014
Buying Paul Melendez was our sales associate. He was professional, friendly, personable and very energetic. You can tell he really cares about his customers. Paul Melendez was our sales associate. He was professional, friendly, personable and very energetic. You can tell he really cares about his customers. Paul puts you at ease and is knowledgeable and trustworthy. I would recommend Paul repeatedly to anyone who is buying a Lexus or a used car at Scanlon Lexus. More
by chevyc
November 22, 2014
Paul Melendez , our sales consultant was VERY friendly and knowledgeable of the Lexus products. Due to his winning personality and knowledge, our purchase was very , our sales consultant was VERY friendly and knowledgeable of the Lexus products. Due to his winning personality and knowledge, our purchase was very easy, and our repeat business will be with Scanlon Lexus and Paul Melendez. More
by Hillsw
November 20, 2014
2014 ls 460 I can not say enough about the scanlon lexus. They are honest and make the buying experience very easy. Marc and Annette are very professional and t I can not say enough about the scanlon lexus. They are honest and make the buying experience very easy. Marc and Annette are very professional and they both did exactly what they promised. Annette was knowledgeable about the ls and is clearly well trained on the vehicle. More
by nv1
November 12, 2014
"Consistantly Pleasing Experiences" Our fourth purchase/lease experience with Ray Matthews was handled exactly like the previous three, totally pleasing. His knowledge of, and enthusias Our fourth purchase/lease experience with Ray Matthews was handled exactly like the previous three, totally pleasing. His knowledge of, and enthusiasm for, the product speak volumes to his professionalism. Ray makes the purchase experience as pleasant as possible. Glen Conway in the service department exudes the same qualities as well. His "service after the sale" reinforces our belief that we receive very good value with Scanlon Lexus and keep us coming back car after car! More
by jsaitz
Employees Worked With
Ray Matthews, Glen Conway
November 11, 2014
For a smooth deal see Annette@ Scanlon This was the third Lexus we purchased from Scanlon and we have been more then satisfied. Annette was our sales rep and she was delightful, organized a This was the third Lexus we purchased from Scanlon and we have been more then satisfied. Annette was our sales rep and she was delightful, organized and knowledge. More
by lucys lexus
November 06, 2014
It was a great experience getting a new car from lexus Paul Melendez was a great sales person he really did help us get a new car at our price range and a very honest person Paul Melendez was a great sales person he really did help us get a new car at our price range and a very honest person More
by dianela
November 02, 2014
Scanlon Lexus is simply the best for sales and service! My husband and I have purchased four new Lexuses and leased one over the last 7 years, and each time we have worked with Ray Matthews to close the dea My husband and I have purchased four new Lexuses and leased one over the last 7 years, and each time we have worked with Ray Matthews to close the deals. "Number crunchers" Marc Wozny and Denny Koenig were also instrumental in putting the deals together. Doug Grollmus and Glen Conway have always been our respective service managers. It has been so nice to have the consistency of working with the same people each time we go to Scanlon Lexus. Our experience there has always been positive, and personally I can't imagine buying or leasing a car anywhere else. More
by sbieri7
Employees Worked With
Denny Koenig, Ray Matthews, Doug Grollmus, Glen Conway
October 31, 2014
Doug Cahn Was Amazing! My sales professional, Doug, was such a pleasure to work with. He is hones, professional, friendly, caring and instantly felt like family. He worked My sales professional, Doug, was such a pleasure to work with. He is hones, professional, friendly, caring and instantly felt like family. He worked amazingly hard to meet my demands and made the process a breeze. I told him that he needed to be included in the purchase as an added option. I am looking forward to staying in contact with him during my ownership with my fabulous new car and going to him for all of my future purchases. More
by karinalacroix
Employees Worked With
Shaun Volkmann, Doug Cahn
October 30, 2014
Tribute to a salesman Ray Matthews answered all concerns for both our purchases. He made us feel like part of the Lexus family. When called away for a family emergency, an Ray Matthews answered all concerns for both our purchases. He made us feel like part of the Lexus family. When called away for a family emergency, another salesman referred to him as "the salt of the earth". Nice tribute. Can't say when we will be back because for three years there was nothing ever wrong with the ES350. More
by barbarawaller
Employees Worked With
Ray Matthews, Billy Dunn, Glenn Bischoff, Bruce Hartman
