Scanlon Acura
Fort Myers, FL
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Great customer service We were greeted promptly and provided the information we asked for. We were not oversold which we really appreciated. We were treated with dignity a We were greeted promptly and provided the information we asked for. We were not oversold which we really appreciated. We were treated with dignity and respect. We purchased a 2016 Acura RDX and we are very happy. Thanks to our sales associate: Eric Lane for a great experience More
Easy to deal with I leased an Acura ILX in September 2016. The dealership and Kim Morgan were very easy to deal with and it was quick transaction. In January I unfortun I leased an Acura ILX in September 2016. The dealership and Kim Morgan were very easy to deal with and it was quick transaction. In January I unfortunately totaled the car and 2 weeks later leased the same exact model car again with Kim. More
Happy customers! Everyone was great! Very relaxed environment! No one was pushy or rude! They delivered everything that we asked for. We purchased a 2014 Honda and we Everyone was great! Very relaxed environment! No one was pushy or rude! They delivered everything that we asked for. We purchased a 2014 Honda and we love it! We were shocked that they did not fill the gas tank since we traded in our car with a full tank of gas! Kimberly Morgan was our salesperson and she did a great job! We would recommend this dealership to our friends and family! Thank you Kimberly! More
Fuel Pump issue new car I purchased a 2016 MDX in November of 2015. The car was purchased in New York. On March 9, 2016 I was at my condo in Ft. Myers. I was planning to lea I purchased a 2016 MDX in November of 2015. The car was purchased in New York. On March 9, 2016 I was at my condo in Ft. Myers. I was planning to leave for New York on the 10th. I finished a round of golf and went to my car but it wouldn't start There was no problem with the battery. Eventually the car was towed to Scanlon Acura. I called ahead and spoke with Andrew Wuttke. I advised him that i I had to be in NY by the 12th of March for a family wedding. The car didn't arrive until after 5:30 that day. He waited for me and held a technician. It turned out they couldn't fix the problem until the following day, March 10th. I was advised that it was a fuel pump issue and I would have to wait another day until the part came in. this was unacceptable. Andrew told me not to worry, spoke with his boss, and they took the part from another new car. It took over a day to fix my car, and as I was told, multiple call to California for guidance on the repair. Andrew kept me apprised and on Friday I got the car, made the marathon drive to NY and attended the family wedding. Andrew was reassuring, cooperative and genuinely committed to getting my car repaired. It was a great experience and I think he his a first rate employee and a credit to your business. Anthony Murphy More
Very prompt service I saw an ad for a Lexus I had been looking for. I arrived at Scanlon and I was met by a very professional salesman Eric Lane. From there, I am now I saw an ad for a Lexus I had been looking for. I arrived at Scanlon and I was met by a very professional salesman Eric Lane. From there, I am now driving my dream car. My experience was wonderful and I give five stars to my overall experience, I would highly recommend Eric Lane to anyone looking to purchase a Lexus or Acura..... More
Professional, patience, and spectacular The salesman was extremely kind and truly helpful when looking for a used car. He didn't pressure me into buying anything right away either, which I t The salesman was extremely kind and truly helpful when looking for a used car. He didn't pressure me into buying anything right away either, which I thought was impeccable. He was truly an honest and sweet man. More
My first Scanlon Acura experience Five stars! We worked with Sam and he gave us his full attention. He helped us choose our new van and got us the best price! We love our new van and c Five stars! We worked with Sam and he gave us his full attention. He helped us choose our new van and got us the best price! We love our new van and couldn't be happier with what we spent to acquire it!! More
Excellent Customer Service! This is by far the best dealership I have dealt with. Their salesman Sam Oris de Roa was very professional and very kind! He always had the correct an This is by far the best dealership I have dealt with. Their salesman Sam Oris de Roa was very professional and very kind! He always had the correct answers to all my questions, and made my buying experience very pleasant. Very happy with the experience, will buy from this dealership again! More
Amazing Customer Service I had been a little jaded with a recent car buying experience at a used car center and was a bit tentative walking into this dealership. Those feeling I had been a little jaded with a recent car buying experience at a used car center and was a bit tentative walking into this dealership. Those feelings quickly resolved with the help of everyone I met at Scanlon Acura and especially Phil. He was patient and really listened to what I was looking for and what would best suit the needs of my family and budget. I will return here for my next Acura and gladly refer everyone I know or meet to this dealership. Thank you to Phil and Scanlon Acura for setting the bar high! More
By far: The highest quality vehicles and customer service ! Our family has purchased several vehicles from this dealership for many years. This is an A+ dealership and we wouldn't consider shopping anyplace els Our family has purchased several vehicles from this dealership for many years. This is an A+ dealership and we wouldn't consider shopping anyplace else ! More