Sayville Ford - Service Center

Kenya was my service representative with my Edge ST. She was very knowledgeable regarding the AWD malfunction error code and potential solutions to fix. Complete repair was done faster thank expected an She was very knowledgeable regarding the AWD malfunction error code and potential solutions to fix. Complete repair was done faster thank expected and the car is running great. Thanks Kenya!!! More

Sayville Ford, give this good man a raise ! ! For setting the bar in next level service. It's a pleasure bringing my truck in for service all these years knowing I'm in excellent hands with Geor ! For setting the bar in next level service. It's a pleasure bringing my truck in for service all these years knowing I'm in excellent hands with George, and who appreciates and takes care in my vehicle as much as I do. Not only does he make a service appointment actually enjoyable but he has become a trustworthy friend and a very friendly face I look forward to and depend on seeing there every time. Keep up the excellent work, George, and thank you! People like yourself is what keeps me coming back to Sayville Ford More

Absolutely amazing service our first experience here was outstanding! Looking forward to come again. Outstanding customer service from Charlie Wilson. We will see you soon. outstanding! Looking forward to come again. Outstanding customer service from Charlie Wilson. We will see you soon. More

Charlie Wilson was awesome to work woth. He is very knowledgable and friendly and makes a great impression. Rob T is EXCELLENT! He is very knowledgable and a pleasure to work with. He is very knowledgable and friendly and makes a great impression. Rob T is EXCELLENT! He is very knowledgable and a pleasure to work with. More

I purchased my f150 from them and have been using the service center for all my service needs. While it hasn't been the smoothest ride, they have taken care of all my needs and I'm satisfied with the lev service center for all my service needs. While it hasn't been the smoothest ride, they have taken care of all my needs and I'm satisfied with the level of service I have recieved. Will certainly use them for future service needs for my truck. More

Working with George Van Glahn is like working with a highly trusted friend. His professionalism and knowledge combined with his unflinching dedication to getting the best result possible are beyond the highly trusted friend. His professionalism and knowledge combined with his unflinching dedication to getting the best result possible are beyond the pale in today’s workforce. I employed over 100 people internationally in my 40-year career. I would have paid a premium to have all my employees be like George. He’s personable, knowledgeable, and passionate. In today’s workforce, he is well beyond measure and invaluable to both Sayville Ford and his customers. More

Brought my car in for a water leak on drivers side well area floor .They charged me $325.00 to check out the problem. They claimed it was missing body seal behind fender causing the leak. I explained it h area floor .They charged me $325.00 to check out the problem. They claimed it was missing body seal behind fender causing the leak. I explained it has not rained & we have being drying water but every time we use the car ,its wet again . Service writer said you must of drove threw puddle. and would not listen to me .(Robert Giordano).I now have a call in to Dimitri Service Manager & Robert Giordano service writer The floor is soaking wet again & it has not rained. More

If you want to get screwed, this is the place for you. Put my car in for service for an Alternator and was told that I also needed a water pump. I elected not to do the water pump because I had no leaki Put my car in for service for an Alternator and was told that I also needed a water pump. I elected not to do the water pump because I had no leaking on my driveway prior to it going to them. Not only did they still charge me for the parts on my bill but when I got home I put cardboard under the car to see if it was indeed leaking. It ABSOLUTELY was not. I brought it back to get the refund on the parts they charged me for without doing the work and they put the car on the lift, pressurized the water pump and long behold "no leak". I was overcharged for the alternator by $191.36 and charged for over 3 hours of labor, that should have taken no more then 1.5 hours. Needless to say I will not be back! More