Sayville Ford

Wonderful experience Sayville Ford was not the first car dealership we visiited. When we decided that we wanted a Ford Escape, we did our homework. Cam of Sayville Ford, Sayville Ford was not the first car dealership we visiited. When we decided that we wanted a Ford Escape, we did our homework. Cam of Sayville Ford, was the only salesperson, that worked with us for a all around satisfactory outcome.. He was very low-key and did not pressure us in any way. He was a professional, and handled every detail of our lease and trade-in with care. Everyone at Sayville Ford was very helpful and accomdating. More

A dealer You Can Trust Working with this dealership is an absolute pleasure. During my transaction I never felt rushed or pressured into making a decision. My sales repre Working with this dealership is an absolute pleasure. During my transaction I never felt rushed or pressured into making a decision. My sales representative, Lisa Pavesi made sure that every detail was taken care of, including a full tank of gas! The deal was great, the numbers were honest, the transaction was smooth. I couldn't ask for more. More

Excellent Experience This dealership is honest and a pleasure to deal with. My salesman, Tony Aiello, was patient with me and worked hard to get me into the car I wanted! This dealership is honest and a pleasure to deal with. My salesman, Tony Aiello, was patient with me and worked hard to get me into the car I wanted! With many dealerships to choose from, I was loyal to Sayville Ford because I felt they were honest and not just rushing to make a deal. More

Honest & Informative The car buying experience was a pleasure with salesperson John Malinowski. He answered any questions I had and I felt I was dealing with an honest per The car buying experience was a pleasure with salesperson John Malinowski. He answered any questions I had and I felt I was dealing with an honest person. The great price on the vehicle was a plus too! More

Very good. Satisfied customer. Honest, they were on time everything was done as promised. Everything was taken care of as soon as asked. Have very great sales people and very straig Honest, they were on time everything was done as promised. Everything was taken care of as soon as asked. Have very great sales people and very straight forward. I will go back to that dealer when it's time for another vehicle. More

purchasing a new car Our salesman, Anthony Tondo is a first rate guy, he knows his business and worked with us to get the deal that we were looking for. Yes we' re satis Our salesman, Anthony Tondo is a first rate guy, he knows his business and worked with us to get the deal that we were looking for. Yes we' re satisfied, and i suggest you look Anthony up at Sayville Ford . Additionally we took the free class on My ford touch , , The staff spends as much time with you as need to get a good understanding of this great technology. Go to sayville Ford you wont be sorry. More

Purchase experience is great, Service is beyond horrible... I purchased a used vehicle from this dealership. When I called and notified the salesperson that I was coming over to purchase the vehicle, he said he I purchased a used vehicle from this dealership. When I called and notified the salesperson that I was coming over to purchase the vehicle, he said he would get it prepped. I came the following day and the car looked like it had been “maybe” sprayed with a garden hose. I ignored the exterior because I have a month to month hand car wash so no big deal. The interior however was very dirty of old sand etc from the previous owner and had the smell of a wet dog. Usually, when you have a car prepped for pickup, they do a quick interior detail since presentation is usually very critical to the experience of buying a vehicle. This was not the case. The car was dirty, the engine compartment was never cleaned (which most dealers clean as well) and the car smelled really bad. I called to confirm that it was cleaned and they told me it was. So, based on that, I know for a fact that they suck at cleaning sold vehicles, unless it’s new and you cannot tell. So for presentation and prepping, this dealership FAILS badly. A few days into driving it, the brakes squeak really loud and there was a banging noise coming from the front driver side. I took it to a local shop for them to check it out. They told me it looks like the front strut is blown because the lubricant sprayed all over it. The noise was coming from the back tires and that the calipers looked possibly seized, and the other side was leaking. They said also the pads and rotors needed to be replaced. I took the vehicle back to the dealership and the service advisors were really nice and awesome. They had the vehicle taken to the back and I asked to meet with the tech and go over it. As soon as I walked in I knew this was not going to be good. They guy didnt even have the decency to remove the tires. This is pure laziness. As I showed him what I was talking about, he could barely see because the tires were in the way. He said that the strut was brand new and that the oil was from the old one. Now, I don't know about you, but if I am at a DEALER, how can they do work like that? You replace parts but you do not clean up the mess? I expect that from a mom and pop store but not from a dealer. He then continued to tell me that the brakes were low and the rotor was showing signs of wear but it still passed emmisions. Their stand is that they hold their vehicles to the lowest standard of the lowest standard required for a vehicle to pass emission. The squeeking and noises were not going to be fixed because it still passed inspection. I guess I should come back when I die in a crash when it actually fails. He also blew me off with the calipers and I showed him the brake fluid on the caliper and he asked the service advisor to take me away. He made it clear that he had no interest in hearing from me,and wanted me gone. They then told him to take a ride in it for the noise which I can assure you my dead grandmother can hear, but guess what, to my surprise he did not hear anything. To top it off, he left a huge boot kick print on my door that I had just detailed because they were doing construction and keeping my vehicle clean was not his concern. I pointed it out to the driver who brought the vehicle back to me and he was immediately apologetic and wiped it with his shirt. I told him not to and that I would take care of it. So I am buying new brakes and rotors for my car, and calipers. I’m sure that I was told to xxxx off because it would be something coming out of their pockets and not mine. Third parties have an interest to make money by trying to upsell me for stuff I need fixed, but this dealership had a vested interest not to spend any money on fixing anything. They also proved their quality of work by not cleaning the spilled fluids all over the car. I have pictures of everything if anyone would like to see. The sales team was awesome and I would highly recommend them. If buying a used car, I would strongly recommend taking it to another location prior to purchase. Please do not make my mistake. I do not mind paying to have this fixed out of pocket because I rather my family not die in a car crash due to faulty brakes in any way. More

Painless experieince Best dealer so far. Came in, explained what I was looking for, and they delivered. I would use them in all my future purchases for my family. Best dealer so far. Came in, explained what I was looking for, and they delivered. I would use them in all my future purchases for my family. More

Purchase of 2015 F150 I had a very smooth ordering process and trade in process and truck was exactly what I ordered. No headaches and no nonsense. I will continue too I had a very smooth ordering process and trade in process and truck was exactly what I ordered. No headaches and no nonsense. I will continue too buy at SAYVILLE ford. More

Lease of a 2015 Ford Escape My experience at Sayville Ford again was a sincere pleasure. The knowledgeable salesman found the exact car I wanted to lease, Went over all the ca My experience at Sayville Ford again was a sincere pleasure. The knowledgeable salesman found the exact car I wanted to lease, Went over all the cars features. He knew about all of fords deals/lease options and Promotions. explained it all very simply. Very, Very Happy all went smooth. Drove away with a smile. Will be back at Sayville Ford in the future. Best Ford Dealer on Long Island. More