Sayville Ford

I just picked up my truck that I was waiting to be delivered to the dealer. Tony Aiello was probably the best salesman I’ve ever used no nonsense everything explained and no changes or surprises. Deal delivered to the dealer. Tony Aiello was probably the best salesman I’ve ever used no nonsense everything explained and no changes or surprises. Dealership was friendly and professional. Truck was prepared and ready when expected. Great dealership I would highly recommend them. . More

This was our second great experience buying a car at Sayville Ford. We were greeted immediately and treated with the utmost respect. Angelo provided excellent customer service and did a great job explai Sayville Ford. We were greeted immediately and treated with the utmost respect. Angelo provided excellent customer service and did a great job explaining the car features, breakdown of the contract and hassle free contact with the insurance company. The financial process was also quick and effortless. Our needs were heard and any concerns/ preferences were addressed. More

This was our second vehicle purchased from Sayville Ford and Kyle as our salesperson. Highly recommend both Kyle and Sayville Ford for both value and honesty. and Kyle as our salesperson. Highly recommend both Kyle and Sayville Ford for both value and honesty. More

Anthony was very friendly and very helpful in getting everything done in a quick and easy fashion. Everything went very smooth. Highly recommend going to him for any car needs. everything done in a quick and easy fashion. Everything went very smooth. Highly recommend going to him for any car needs. More

Great dealership Jason was a great dude, super happy we were able to come to a deal awesome spot. were able to come to a deal awesome spot. More

Anthony Pavone was so helpful and easy to communicate with. He wasn’t pushy and always listened to my questions. I definitely would suggest him ti someone shopping for a Ford. And Sayville dealership was with. He wasn’t pushy and always listened to my questions. I definitely would suggest him ti someone shopping for a Ford. And Sayville dealership was clean and festive and everyone was helpful and pleasant . More

Everyone was very helpful. I was very happy with the help I received. I would come back. I was very happy with the help I received. I would come back. More

I brought my 2022 Bronco Sport in to get a brake problem fixed that's been a problem since I took delivery. The car has been to the dealer 3 times for a horrendous brake moan that they told me "isn't danger fixed that's been a problem since I took delivery. The car has been to the dealer 3 times for a horrendous brake moan that they told me "isn't dangerous." After this visit, Steven, my service person, told me that "Ford that the problem isn't fixable and told us not to even try." After calling Ford customer service, I was told that there was a recent service bulletin that came out a month before my visit. I called the dealership back 3 times to get them to apply the new fix. After 4 calls, the Service Manager, Connor, mentioned the new fix and offered to send a pick up and drop off service to save me the trouble of dropping the car off. On the day the car was to be picked up, the service cancelled without reason. Only after we called the dealership did they send one of their own employees to get my car. After the car arrived at the dealership, I was told they couldn't recreate the noise, which is so loud I can hear it from my bedroom with the doors and windows closed, so they kept it for a second day. Miraculously, after hearing the noise, they agreed to implement the fix. However, as the car was now out of warranty, they insisted on charging me for the repair, which had been evident since the car was new and wasn't fixed at any of the three previous attempts they had the car. Even though this problem is widespread for all Bronco Sport and Escapes, as it is a manufacturing defect, Ford customer service offered no assistance and refused to reimburse me for the repair. Due to this experience, I'll never buy another Ford (of any kind), and WOULD CERTAINLY NEVER USE THIS DEALERSHIP TO DO SO IF FORCED AT GUNPOINT. The only reason they got 1-star is because 0 stars is not an option. These people are a complete and total disgrace, reinforcing the notion that most dealers are legalized theives. More

This is the 5 th vehicle we’ve purchased from sayville. Joe and Rob couldn’t have been more more helpful. Great experience Joe and Rob couldn’t have been more more helpful. Great experience More

Pleasant atmosphere and courteous people Great warranty deal. Good selection of cars. It’s worth the trip to go there warranty deal. Good selection of cars. It’s worth the trip to go there More