Sawyer Motors
Saugerties, NY
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27 Reviews of Sawyer Motors
I purchased a new Jeep Wrangler from Sawyer in 2016 and had a pleasant experience at that time; hence, when I was considering a new car it made sense to return to this dealership. Although the salesperson had a pleasant experience at that time; hence, when I was considering a new car it made sense to return to this dealership. Although the salesperson who sold me my initial Jeep retired, Paul Roeber, promptly replied to my online inquiry. When we met Paul listened closely to what I wanted in a Jeep as well as what I was comfortable spending and guided me through the various Jeep Wrangler options. Paul presented me with Jeep rebates and a dealership discount, which allowed me to purchase a model I thought was out of my reach. Paul never pressured me to purchase a vehicle which I greatly appreciated. Overall, it was another great experience! More
I always love most the no "b. s-ing", no games with negotiating the deal. It's always as simple as my sharing what I can and cannot afford. Then Macy and her team always figure som s-ing", no games with negotiating the deal. It's always as simple as my sharing what I can and cannot afford. Then Macy and her team always figure something out to get a deal done. Second, the customer service and family-business-like environment is my second favorite aspect of the experience. More
Warm atmosphere friendly people and even better relationships with the staff Everyone was so helpful I would recommend this dealership to everyone Best experience I have ever had at any dealership relationships with the staff Everyone was so helpful I would recommend this dealership to everyone Best experience I have ever had at any dealership by far. More
Only take my car to Here. Great people and honest. I only go to sawyers motors. Been coming here for about ten years or so. Could only place I trust their opinion with my car. Great people and honest. I only go to sawyers motors. Been coming here for about ten years or so. Could only place I trust their opinion with my car. I got told I need breaks years ago went to ask sawyers motors and they checked and said I didn’t. That gain my trust and never went anywhere after that. More
A few months ago I was talking to my neighbor about cars and he asked me if I felt Saugerties was far away. I replied, no not really and then he highly recommended stopping at Sawyer Motors next time I was and he asked me if I felt Saugerties was far away. I replied, no not really and then he highly recommended stopping at Sawyer Motors next time I was in the car market. He said it was a small town atmosphere and he felt like a person when he was there. He said there was none of the shenanigans that usually take place at dealerships. He told me he dealt with a woman named Macy. I respect this man’s opinion so I kept that in mind. Fast forward to last month and I test drove a few cars and made a deal on a vehicle at a dealership very close to my house. I paid a deposit but after I returned home I thought about the color I chose. I chose it because they didn’t have the color I really wanted equipped just as I wanted. Then I remembered what my neighbor said. I emailed Sawyer motors to inquire if they had the color I want and the options they want. They did. I ended up staying w the local deal because they were the first to honor a discount program that I was a part of. Macy also said she would honor it and gave me what the sales price would be after discount. I never compared the two figures. I thought they would be the same because they both honored the program. What I didn’t realize was the the local dealer didn’t give me the right discount. They gave me far less off than I should have gotten. They fixed it after I realized it and brought it to their attention. Because of this error I got an offer for another discount. This time I went right to Sawyer Motors. Macy was super friendly and I was shocked at how she treated me. She was totally transparent. Recommended I trade my vehicle in to Carmax because their offer was more than what she could offer. She held the car for me without wanting a deposit. She was patient while I cleared up some dmv issues with a title on a car I was looking to trade or sell. She even offered to help have the title rushed even though I said I’d be selling it to Carmax. Macy was bending over backwards to assist me anyway she could. I really appreciated that. When I went to pick up the vehicle I liked the dealership was easy to get to. Macy met me in the showroom and she was busy preparing bunch of toys for a local event they participate in for disadvantaged families and first responders. These were very nice toys and sneakers. I was impressed. I was impressed that an owner was hands on and setting that up. I liked that she dealt with me as a person and you didn’t get the feel that’s “the owner”. She spoke to me like a friend. Asked me how my title issue went even though that had nothing to do with our transaction at this point. She introduced me to Mike who handled the paperwork and then went to the car and explained the features of the car. He was friendly and knowledgeable. He wasn’t in a hurry. He was a nice guy who thought of everything. Even giving me those 3m strips for the ezpass for the new car that I’d have to replace from taking the ezpass out of my old car. Keep in mind that Macy didn’t have to participate in this discount program. Many dealers refuse to do so in this car shortage era. They know they don’t have to. They want to make as much money as they can, some are selling cars at well above msrp sticker price by like $5000-$10000. Macy wasn’t trying to find ways to make more money off me. It was the EXACT OPPOSITE. She was trying to SAVE me money. There was no attempt to upsell or sell extended warranties or car protection plans etc. My local dealer I went to did. They even added it in to the sale price and nonchalantly mentioned it when going over the figures the day before I picked it up. When he got to that point I said nope don’t want that and “he said really?? It’s great”. That didn’t happen at Sawyer Motors. After the error that was made at the first dealer and that talking to Macy actually saved me a lot of money in that first purchase,I regret not buying the first car from her too. Oh on my hour drive home Macy called me to thank me for coming out. Great experience ! Highly recommend! More
Everyone there was very pleasant. No high pressure to buy a vehicle. Gave me the information and let me decide with no pressure! This was THE most pleasant experience I have ever had buying a vehicle!! buy a vehicle. Gave me the information and let me decide with no pressure! This was THE most pleasant experience I have ever had buying a vehicle!!! THANK YOU!!! And the showroom was a blast! I thoroughly enjoyed looking at everything there. More