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Sawyer Lyons Buick GMC of Randolph

Randolph, NJ

3.8
220 Reviews

1005 New Jersey 10

Randolph, NJ

07869

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220 Reviews of Sawyer Lyons Buick GMC of Randolph

March 07, 2013

I had visited multiple other GMC dealers but none of them were very friendly or had the car I wanted until Jim Salerno. The moment I walked in the door I was greeted by John Dreyer who was friendly, straigh More

by Mluzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dreyer, John Dreyer
Mar 15, 2013 -

Sawyer Lyons Buick GMC of Randolph responded

Thanks so much for your review! We appreciate your feedback and work hard to put our customers first. We hope you and your family enjoy your GMC Acadia!

February 27, 2013

At first, I had extremely high hopes for this dealership. They were attentive and responsive. After the deal they provided me was higher than other dealers had given me, the salesman wanted to have him Gener More

by upsetwithgmc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I will not out them online.
Mar 15, 2013 -

Sawyer Lyons Buick GMC of Randolph responded

At Jim Salerno Buick GMC we take our customer service seriously, I would like to personally apologize for your negative experience at our dealership. The issue was our mistake and our intent was never to inconvenience you. I hope that that these issues have been resolved - please feel free to contact me, Lenny at 973-584-0606 to discuss anything further.

February 11, 2013

I had a great experience at Jim Salerno. I would highly recommend my salesman, Dan Diprimo. He was not pushy, very friendly and knowledgable. He fould me what I was looking for at a great price. More

by gtmooney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Diprimo, Daniel DiPrimo
February 08, 2013

I have bought many cars over the years but none of them went as smoothly as my transaction at Jim Salerno thanks to John Dreyers compassion for excellence. I would highly recommend him and the dealership. More

by bmorse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dreyer, John Dreyer
February 03, 2013

Ted and I are truly SENIORS!!! Ted is almost 82 and I am right behind him. Knowing that this will be the last new car we will ever buy...we wanted something very special...a Buick Lacrosse is what Ted cho More

by tgrawehr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan and Jonathan and Joe, Joseph Bourdon, Jonathan Weiner, Daniel DiPrimo, John Dreyer
February 03, 2013

We live 75 miles from this dealer, but they had the exact used car that we were looking for so we drove 1 hr 45 min. to see the vehicle. AJ Frasca, a salesman at Salerno, answered all of my initial question More

by phillychevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Frasca, AJ Frasca
February 02, 2013

Quick, easy , competitive price. We were greeted by George, he found the color and options we wanted at another dealership. The truck was there the next day. We took delivery of it the day after. The f More

by m&j
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
george gregory, George Peter Gregory
January 31, 2013

I did a lot of shopping around for a Suburban and most prices were too high and unwilling to negotiate. This dealership worked with me an followed through with all promises with warranty, service, etc. More

by jcurcio85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ, AJ Frasca
January 31, 2013

I had gone to another dealership a week prior to going to Jim Salerno and what a huge difference from the moment I walked through the door. I would recommend anyone go to Jim Salerno and see Dan! :) excellen More

by XSLG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Diprimo & Jonathon, Jonathan Weiner, Daniel DiPrimo
January 29, 2013

My husband bought a used vehicle from Salerno about a year ago after having his car totaled. At that time we worked with A.J. and he found the exact vehicle my husband wanted and we were able to get the More

by Dawnd2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Gregory & Joe Bourden & A.J., Joseph Bourdon, AJ Frasca, George Peter Gregory
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