Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sawyer Lyons Buick GMC of Randolph
Randolph, NJ
226 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
226 Reviews of Sawyer Lyons Buick GMC of Randolph
April 16, 2013
George was a pleasure to deal with. He was responsive and never pressured me into leasing. When it came to finalize our deal, the F&I department was equally accomodating! I would HIGHLY reccommend this and never pressured me into leasing. When it came to finalize our deal, the F&I department was equally accomodating! I would HIGHLY reccommend this dealership and George to others. More
by ndibello
Employees Worked With
George Peter Gregory
April 02, 2013
My husband and i were very pleased with Chris. He was pleasant and did not pressure us.he took his time explaining all details with the two cars we test drove.Chris has called to see if everthing was goi pleasant and did not pressure us.he took his time explaining all details with the two cars we test drove.Chris has called to see if everthing was going well,did we need more detailed information, and please call if we had a problem.We have been doing business with Jim Salerno for many years.They are like family. adrinne lombardi. More
by logsplitter58
Employees Worked With
Chris Roach
March 21, 2013
We just bought a 2012 Buick Enclave from Dan DiPrimo at Jim Salerno. Our whole experience at Jim Salerno was very positive. We went in to the dealership knowing exactly what we wanted, as we had visited Jim Salerno. Our whole experience at Jim Salerno was very positive. We went in to the dealership knowing exactly what we wanted, as we had visited other dealerships and already test drove the car. I explained to Dan what we wanted and, instead of playing games, he came back with a strong offer, which was better than the offers from the other dealers we visited. Dan was very pleasant and he told us to think about the offer and get back to him since he was confident in his offer without being pushy. When we decided to go with Jim Salerno based on our comfort level with the staff, particularly Dan, and pricing, an issue arose when they could not get the exact vehicle we wanted (Dan had explained to us in advance that there were only 1 or 2 of the exact vehicles we wanted left in the area and they would do their best to get one of them for us). However, Dan and Jim Salerno were good to their word and got us a vehicle that we were even happier with while matching the original price offer. We also had a positive experience with Jonathan Weiner, who took the time to explain things and answer questions at the closing, and Joe Bourdon, who helped resolve the aforementioned issue. I would definitely recommend Jim Salerno and, in particular, Dan DiPrimo. More
by BuickOwner12
Employees Worked With
Dan Diprimo, Daniel DiPrimo
March 12, 2013
This was the best car buying experience my wife and ever had. Dan Diprimo was our sales person. Great to deal with, no pressure and in the end, gave us what we wanted for a great value. The business mana had. Dan Diprimo was our sales person. Great to deal with, no pressure and in the end, gave us what we wanted for a great value. The business manager, Jonathan Weiner, was extremely pleasant to deal with. There was no hard sell of other things at closing. I would highly recommend this dealership. More
by Dolfan_13
Employees Worked With
Dan Diprimo, Jonathan Weiner, Jonathan Weiner, Daniel DiPrimo
March 09, 2013
We intended to buy a new vehicle. Our sales representative, Don, was very pleasant and professional. He was very clear on our intent and presented the vehicle we were interested in (actually h representative, Don, was very pleasant and professional. He was very clear on our intent and presented the vehicle we were interested in (actually his own) for a test drive. However, before we left his sales manager, Joe, came to speak to us. He presented an inaccurate representation of a medical condition my partner suffers from and tried to convince us that any other vehicle would be far worse. Although he himself may suffer from the condition, his analysis of what the condition is caused by and how it is treated is either based on a very limited, single case view or he does not know what he is talking about and is lying to try and get customers from examining the market to ensure that the GMC product is truly the best choice for their needs. Because of Joe, we will never purchase from Jim Salerno. Joe, make sure you know fully what you are talking about. More
by BrettBear72
Employees Worked With
Joe - Sales Manager
March 07, 2013
I had visited multiple other GMC dealers but none of them were very friendly or had the car I wanted until Jim Salerno. The moment I walked in the door I was greeted by John Dreyer who was friendly, straigh were very friendly or had the car I wanted until Jim Salerno. The moment I walked in the door I was greeted by John Dreyer who was friendly, straight forward and very knowledgable. He allowed my family (2 young children and wife) to take a test drive and helped me install the child seats. The price for our GMC Acadia was very fair however I believe the trade-in value I received for my other car was a bit low. I was able to test drive the car, set the price and complete the paperwork in about two hours and make it home for nap time. Everyone at Salerno GMC was very helpful and courteous. Since the purchase John has followed up many times. This was a great car buying experience. More
by Mluzz
Employees Worked With
John Dreyer, John Dreyer
March 07, 2013
As a first time GMC buyer Jim Salerno GMC/Buick was the right choice. George Gregory was my salesman, he was a pleasure to deal with very attentive to my requirements and issues. All of the other dealersh right choice. George Gregory was my salesman, he was a pleasure to deal with very attentive to my requirements and issues. All of the other dealerships I visitied had limited stock and required a deposit prior to finding the car. Jim Salerno had the exact vehicle I wanted being delivered the next day, eliminating any issues. I highly recomened Jim Salerno GMC/Buick and George Gregory. More
by Jimino
Employees Worked With
George Gregory, George Peter Gregory
February 27, 2013
At first, I had extremely high hopes for this dealership. They were attentive and responsive. After the deal they provided me was higher than other dealers had given me, the salesman wanted to have him Gener They were attentive and responsive. After the deal they provided me was higher than other dealers had given me, the salesman wanted to have him General Manager review the deal for any other discounts I could receive. The next morning, the General Manager called me with the deal of a lifetime. I provided them with my credit card as a deposit and received a confirmation email. The email showed the monthly payment to be $100 higher than I was quoted and agreed to. I immediately called the dealership and they said it was a mistake and a miscommunication, even though I confirmed the price 4 times on the phone. I demanded my credit card deposit be returned. I was told they could not return it until the next day. 5 Days later and I still haven't received my deposit back. I emailed the dealership and was told that they "forgot" and they "got busy." As you can imagine, I was furious with this response. Needless to say I requested to speak with the owner who conveniently was unavailable. The dealership made NO efforts to right this wrong. I have filed a complaint with GMC. More
by upsetwithgmc1
Employees Worked With
I will not out them online.
February 11, 2013
I had a great experience at Jim Salerno. I would highly recommend my salesman, Dan Diprimo. He was not pushy, very friendly and knowledgable. He fould me what I was looking for at a great price. recommend my salesman, Dan Diprimo. He was not pushy, very friendly and knowledgable. He fould me what I was looking for at a great price. More
by gtmooney
Employees Worked With
Dan Diprimo, Daniel DiPrimo
February 08, 2013
I have bought many cars over the years but none of them went as smoothly as my transaction at Jim Salerno thanks to John Dreyers compassion for excellence. I would highly recommend him and the dealership. went as smoothly as my transaction at Jim Salerno thanks to John Dreyers compassion for excellence. I would highly recommend him and the dealership. Sincerely, Brian J. Morse More
by bmorse
Employees Worked With
John Dreyer, John Dreyer
