Sawgrass INFINITI

Personalized Service at its Best! This is my first review ever. But when an employee of a service dept. at a car dealership provides you with personalized professional service one has This is my first review ever. But when an employee of a service dept. at a car dealership provides you with personalized professional service one has to speak up. Sawgrass Infiniti is such a place. Mr. Alan Moreno - Service Manager provides personalized genuine service with integrity and what a real positive experience should be. 1- His attention to my concerns were Excellent 2- Provided knowledgeable solutions to my worries 3- Clear expectations 4- Reasonable time for repairs with thorough explanations 5- Provided me as the client with updates on my vehicle 6- Attention to details and total professionalism Mr Alan Moreno is a perfect example of what “Excellence To Client Service” is all about. Thank you for all of your help. I am a complete believer in Sawgrass Infiniti because of your Exceptional Service! Thank you Mr and Mrs Velez More

#I Matter Never dealt with such a professional team like the group at Sawgrass Infiniti! They truly listen to what I have to say when I bring my car in. I went Never dealt with such a professional team like the group at Sawgrass Infiniti! They truly listen to what I have to say when I bring my car in. I went from a Lease to purchasing my car because not only is the Infiniti Q70 a great car, I know I am being serviced by the best there is in town and I do not want to go anywhere else. I will only deal with two individuals there. Brian Shiner and Alan Moreno! These two gentlemen are the BEST in the business! I rate them a 10++! More

Scheduled maintenance Everything went well Steve was,as usual outstanding in his handling of this routine check up Great service,hot free coffee, nice waiting environment Everything went well Steve was,as usual outstanding in his handling of this routine check up Great service,hot free coffee, nice waiting environment and friendly service More

Tony Shaw in service is exceptional Tony goes above and beyond in making you feel comfortable, providing all options and is accurate and courteous with how long service may take. Will al Tony goes above and beyond in making you feel comfortable, providing all options and is accurate and courteous with how long service may take. Will always recommend sawgrass Infiniti for sales and Service More

Reliable Service advisor Danny Simpson is a pleasure. He always does his best to accommodate you, even with short notice. If something will take a while, the Service advisor Danny Simpson is a pleasure. He always does his best to accommodate you, even with short notice. If something will take a while, they offer a complimentary loaner. Great experience. More

Exceptional experience at Sawgrass Infiniti I want to thank Gerard for making my lease experience an exceptional one!! He is a true professional and is the reason I keep coming back!! He is a tr I want to thank Gerard for making my lease experience an exceptional one!! He is a true professional and is the reason I keep coming back!! He is a true asset to Sawgrass Infiniti!! More

Service Scheduled online for Service, the process was unbelievably easy and was attended immediately. I chose to wait for it because it was only an oil change Scheduled online for Service, the process was unbelievably easy and was attended immediately. I chose to wait for it because it was only an oil change service, but it was faster than I expected. Danny Simpson was helpful through the whole process and even followed up the next day to check if everything went well. More

Efficient, quality service Tony was very helpful in choosing how to bill the services. By seeing what was really needed, we were able to do service a la carte instead of just r Tony was very helpful in choosing how to bill the services. By seeing what was really needed, we were able to do service a la carte instead of just routine, and with coupons, saved over 50 dollars. He also arranged for an awesome loaner. He kept me informed about the status of my car and explained wht the technicians were doing and what they found. All in all, very satisfied with the service department, and Tony over the 5 plus years I have owned this car. More

Oil Pan Danny is the best. I was running late to my appointment but he still helped me. Great service and my car drives so much better. Danny is the best. I was running late to my appointment but he still helped me. Great service and my car drives so much better. More

My experience was exceptional I gave my experience a 5 star rating because the service was excellent. Walter Anderson, my sales rep, was amazing. Took the time to explain everythin I gave my experience a 5 star rating because the service was excellent. Walter Anderson, my sales rep, was amazing. Took the time to explain everything to me and really got me the best deal possible. I would definitely recommend going to see Walter if you’re looking to get an Infiniti. More