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Sawari Automotive Group

Colorado Springs, CO

4.9
62 Reviews

2021 E Platte Ave

Colorado Springs, CO

80909

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Showing 62 reviews

May 29, 2023

I wanted to take a moment to express my absolute delight with the car I purchased from your esteemed dealership a few weeks ago. I am thrilled to report that the car has been an absolute pleasure to drive, More

by Dani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman
May 29, 2023

I am thrilled to share my exceptional experience with Sawari Automotive Group. I purchased a high-mileage Toyota Prius from them few months back, and I couldn't be happier. The dealership's honesty and t More

by Patrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yukei
May 28, 2023

Unfortunately i purchased a used vehicle from this dealership from out of state. The vehicle was advertised as is, w videos & communication showing different than actual. Be leary of this dealership. More

by jnets66
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Owner
May 29, 2023 -

Sawari Automotive Group responded

Dear Jeannette, We are genuinely sorry to hear about your disappointment with your recent purchase from our dealership. We strive to provide the best possible experience to all our customers, and we regret that we have fallen short of your expectations. We appreciate your feedback and would like to address the concerns you have raised. Firstly, we want to assure you that our intention was never to mislead you in any way. We made every effort to accurately represent the vehicle through videos and open communication. We disclosed all the minor issues the 1996 Ford Bronco had and provided you with comprehensive videos of its interior, exterior, and underneath the truck. Our aim was to ensure that you were well-informed about the vehicle's condition prior to making your purchase. We also want to emphasize that we held the car for you for an entire week, assisting you in arranging the shipping process. Our team went the extra mile to ensure a smooth transaction for you. It is important to note that with a vehicle of this age, there is a higher likelihood of some cosmetic damages which were disclosed in videos and pictures. Our intention was never to mislead you or provide a false representation of the vehicle. We believe in transparency and strive to ensure that our customers are well-informed about their purchases. We value your feedback, and we are committed to providing the best possible service to all our customers. We hope for your understanding regarding the nature of a vehicle that is almost three decades old with 283k miles on it. We are here to assist you and work towards resolving any issues you may have encountered. Best Regards, Sawari Automotive Group team.

May 29, 2023 -

jnets66 responded

Unfortunately tje above response not @all truth to any. The videos & information does not disclose the tampering w to cover issues mechanically. Videoes show working condition upon arrival certain tnings not in working condition. Def will not be perfect for age & milage however the body rot should have been mentioned. You can def try to help by providing financial help for the repair of items thst need addressing as were mentioned in working order but mislead.

May 29, 2023 -

jnets66 responded

The vehicle was held w a 1000$ deposit in which i paid to hold

May 27, 2023

I recently purchased a Mazda CX-9 from Sawari Automotive Group, and I cannot express enough how impressed I am with the entire experience. From start to finish, Sawari Automotive Group went above and beyond More

by Art Munoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
noman
May 25, 2023

Genuinely impressed by this dealership. All their inventory is in very good condition, even the vehicles with high mileage were in great condition. and yes I can tell you for sure that thei More

by Sara Henderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Usman
May 24, 2023

I purchased a Subaru forester from this dealership couple of moths ago. it drives very good and no issues yet. five stars More

by Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
norman
May 23, 2023

The most comfortable car purchase we ever had. Highly efficient work process and of course great inventory. More

by Noe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Norman
May 08, 2023

It was a new experience for us going to this dealership. Usually, car dealerships can be very pushy but this time it was the other way around. We really liked how they do business. The moment we stepped in More

by Alyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norm
March 25, 2023

Pleasant experience buying a car from this dealership. Upfront with their pricing and amazingly no dealer handling. Highly recommended More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
UK
March 20, 2023

Very happy with our new car. We drove the car twice to out of State without any issues. Thank you Norman for all you help. More

by Jeremy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman
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