Savannah Toyota

In March of 2008, my husband and I purchased a "New" 2007 FJ Cruiser. Everything went fine until I went to trade the FJ Cruiser in November 2009. When we were getting the FJ appraised they asked us about an FJ Cruiser. Everything went fine until I went to trade the FJ Cruiser in November 2009. When we were getting the FJ appraised they asked us about an accident that was on the Car Fax History Report. Turns out someone at Savannah Toyota wrecked the car before it was purchased and they still sold it to us as "New". When I confronted the Regional Manager, Jack, he stated that it would not de-value the vehicle at all. What an idiot! I lost $2,500 off of my trade-in because of a false sale of a "New" vehicle. Total rip off! More

I made a trip to Savannah Toyota to look at a used truck. Justin (salesperson) and I couldn't get the numbers right on a truck that needed work. I left and thought the deal was done. I get a call the next Justin (salesperson) and I couldn't get the numbers right on a truck that needed work. I left and thought the deal was done. I get a call the next day and Justin tells me that the sales manager wants to talk to me, and that they want to work me, since I have been a loyal customer and they want to get the deal done. I show up at the dealership and Justin is not available to help me. The new guy that has stepped in for Justin until he is done with another customer is a dirt ball. I never got to speak with the Sales manager and they came back with an offer that was more expensive than it was the day prior. So much for working with me. The reason for this review is that Justin just called me after about 10 days. He asked if I was still looking for a truck, I told him no and that I had bought one elsewhere. Then he hung up. Didn't say thanks for my time or anything. Just hung up. I will never buy from this dealership again. I used to be a loyal customer with having purchased 2 new cars and 1 used since 2005. Never again. Thanks Justin. More

This dealership Service dept is the best I love them they are always nice the price are very good and they only sell you nwhat you need. are always nice the price are very good and they only sell you nwhat you need. More