Sarchione Ford - Service Center

Good service, and reliable customer service. The service team is phenomenal. Good, honest service, delivered in a timely and polite manner. I'll definitely be back. Also, Emily in customer servic The service team is phenomenal. Good, honest service, delivered in a timely and polite manner. I'll definitely be back. Also, Emily in customer service is outstanding! She helped me get sorted with the Rewards program in every sense. It was probably some of the best customer service I have ever experienced. Thank you. More

Service I had a license plate bracket put on my 2018 Ford F-150, I dealt with Lisa in the service department. The service department and Lisa did a fantastic I had a license plate bracket put on my 2018 Ford F-150, I dealt with Lisa in the service department. The service department and Lisa did a fantastic job! Lisa set everything up over the phone, when I got there she answered all my questions, walked me to the waiting room and even had my truck washed for me! I was very impressed! Thank you Lisa and the service department! Joe More

transmission failure repaired When the transmission failed on my 2015 Flex with < 15,000 miles I was very shocked. In 40+ years of car ownership I have never had a car fail When the transmission failed on my 2015 Flex with < 15,000 miles I was very shocked. In 40+ years of car ownership I have never had a car fail me. Ford handled the tow to Sarchione and they did a fabulous job. Lisa in service called and offered us the loan of a 2018 F-150 that still smelled NEW. Lisa also called and updated us when the repairs were taking longer than originally quoted. We are a little concerned about the future reliability of the Flex since we bought this vehicle so that it would be paid off before we reach retirement age in 2020. Since we have a history of owning our cars for 10-15 years with < 100,000 miles on them. We were hoping to have the Flex even longer since our mileage should decrease even more after retirement. We know there are no guarantees in life, yet we hope this purchase was not a mistake. Any words of encouragement would certainly be appreciated. Sincerely, Susan & Dean Smith More

Purchase of a car for our son. Found a car on internet. Steve Oakleaf called me. He invited us into Sarchione Ford. The car was everything that he said. He helped us get financed an Found a car on internet. Steve Oakleaf called me. He invited us into Sarchione Ford. The car was everything that he said. He helped us get financed and we took it home that day!! Our first time at Sarchione Ford. Steve and his colleagues were polite, friendly, and helpful. We will tell all of our friends. Thank You Steve and Sarchione Ford. More

Very satisfied To get my oil changed and tires rotated so when they came back with inspection they had found that I had a gasket that had a small leak well it was co To get my oil changed and tires rotated so when they came back with inspection they had found that I had a gasket that had a small leak well it was covered under my warranty so ask if I would like to wait and have it fixed right then that is excellent in my eyes and my quick lane manager Whitney McKinney is with out a doubt. A very big asset to your dealer ship. Sincerely john kiger More

First time there - great This is the first time I have been here - actually followed technician Brian J from another location. Was pleased to find that everyone I came in con This is the first time I have been here - actually followed technician Brian J from another location. Was pleased to find that everyone I came in contact with at this location was pleasant and helpful. More