Sarchione Chrysler Dodge Jeep Ram

I am so disappointed. I feel very disappointed with my experience at Haasz Automall of Dalton. I feel misled, lied to and that my time was wasted. I am very busy and live I feel very disappointed with my experience at Haasz Automall of Dalton. I feel misled, lied to and that my time was wasted. I am very busy and live an hour and half away. I first contacted Haasz of Dalton to see if they could transfer a vehicle up to Haasz of Ravenna for us to see. You see we bought our new 2010 Town & Country from Haasz of Ravenna, but because they did not have any in stock this time I decided to look at their Dalton location. They told me they could, but because it was costly to do so, it would probably be better if I visit the store in Dalton to look at the vehicle. Being an hour and half away (actually the gps says 1 hour 20 minutes) although apprehensive and inconvenient we decided to make the trip. We have several family members in Massillon so we decided to come over and see them. Since we had to make the trip I decided to look at other car dealers that might be in the area for a similar vehicle. We found that Progressive had an almost identical vehicle (color exact and every feature) listed for $900 less, and we made an appointment to look at the vehicle. I called Haasz back and was told that I should come and look at the vehicle on Tuesday 4/21/2015 after I went to Progressive because the representative at Haasz said they were competitive and would price match as long as it was an apples to apples comparison. I told them that I didn’t know that they price matched, but because of that I decided I would definitely go to Haasz of Dalton. I kept my appointment at Progressive and found the vehicle was exactly like the one we were going to see at Haasz. The mileage even after our test drive was only about 800 miles difference. Progressive acted like they wanted our business and they said they would drop the price. I told them I made a commitment to go to look at a vehicle and even had to tell them that I understood that if I left that they might not be able to honor the price if I came back and that I realized the vehicle could be gone if I came back. I then left and came to Haasz and asked for the salesperson I was communicating with because it said it her email, (Please ask for me at the reception desk when you arrive; I will have the vehicle you wish to see ready for you and I will be able to help you with any questions you may have at that time.) Apparently, that is not the case, because as soon as I came in I was handed off to another salesperson. While there I found out that the service department had two people that I was used to dealing with at the Ravenna Haasz. I went over and said hello to them. We test drove their vehicle and liked it just as much as the one at Progressive and probably even cleaner then theirs and it had about 800 miles less miles so we decided to get it. We showed the salesperson our price from Progressive and it was about less than a minute he came back and said no. No other offer. No price match. No negotiation. Just no. So we got up and left and went to Progressive and bought their vehicle. I emailed them a copy of the receipt from Progressive. I felt that my time at Haasz was wasted. I am asking that they please do not mislead the customers like this. This has left a very negative impression in our minds of Haasz. I doubt I can recommend them again and wonder if I will ever purchase a vehicle with them again. I am asked in my position my recommendations on things and doubt if I ever could recommend Haasz. I have several relatives family and even friends in the area of Haasz Automall of Dalton and will most likely share this experience with them. You see I don't buy a car every year and I need to find someone that says what they mean and means what they say. More

awesome experience!!!! Zack Smith was an outstanding salesman! He was honest, sincere, helpful and so very personable! A joy to work with and I would recommend him 100%!!!!! Zack Smith was an outstanding salesman! He was honest, sincere, helpful and so very personable! A joy to work with and I would recommend him 100%!!!!! More

wow! awesome experience First off,i never do reviews.I can not be happier with my purchase 2014 kia soul Inever thought i would qualify.I never felt pressured L did not feel First off,i never do reviews.I can not be happier with my purchase 2014 kia soul Inever thought i would qualify.I never felt pressured L did not feel inadequate because of credit issues trust me on this Haasz will help you!! Thank you so much. By the way,love,love my kia soul!Zack was pretty cool too! More

They worked with us with our not so good credit Rodney was an awesome salesman! He worked with us , even with our not so good credit. Rodney was great, and very personable, and friendly ! Thanks ! Rodney was an awesome salesman! He worked with us , even with our not so good credit. Rodney was great, and very personable, and friendly ! Thanks ! More

It was a great experience! I've had some bad experiences before with dealerships so I was a tad hesitant to pull the trigger but working with Zachary Petroff was a great experie I've had some bad experiences before with dealerships so I was a tad hesitant to pull the trigger but working with Zachary Petroff was a great experience. He was very knowledgable on the vehicle and when he didn't know something he got the right information. Very easy to work with and I will tell my friends about Haasz in the future. More

Fast Honest I walked in, found just the right car, good deal, out the door the same afternoon. My overall experience was fast and, Randy was honest. I walked in, found just the right car, good deal, out the door the same afternoon. My overall experience was fast and, Randy was honest. More

A wonderful visit All the salesmen were very friendly, our salesman was Rodney Patterson, we were there for 6hrs ugh! But Rodney and the other salesmen made it very pl All the salesmen were very friendly, our salesman was Rodney Patterson, we were there for 6hrs ugh! But Rodney and the other salesmen made it very pleasant. I would recommend this dealership to anyone, and will go back for any other purchases in the future. More

Good Service Staff was friendly. No xxxxxx business. We purchased our vehicle on 3-30-15 and we are very pleased with the price we were given. Staff was friendly. No xxxxxx business. We purchased our vehicle on 3-30-15 and we are very pleased with the price we were given. More

My 2015 dodge ram 1500 experience Rodney was excellent at listening to me and worked at accommodating everything that i could afford under the price that i wanted. He was patient with Rodney was excellent at listening to me and worked at accommodating everything that i could afford under the price that i wanted. He was patient with us (which wasn't easy) when you are making a big purchase. He was also able to provide extra information for future purchases at Haasz. Overall I have been at many dealerships and although Haasz isn't the best looking facility, the service and friendliness makes you overlook the facility looks. Progressive dodge doesn't compare to the quality of service and patience that Rodney provided. He has become our new dealer agent. Great Job! Seeya in 48 months. More

Had a great experience I came into this dealership on Saturday March 28 2015 and was greeted right away by randy potter. My experience with him was excellent! He helped me f I came into this dealership on Saturday March 28 2015 and was greeted right away by randy potter. My experience with him was excellent! He helped me find the right vehicle for me matched with the price and payment plan I could afford. I really enjoyed my experience in dealing with him. He seemed very honest and up front with me More